# Alberta Blue Cross®—member app — Making benefits simple. > Digital platform for Alberta Blue Cross members to manage health benefits and claims. (iPhone/iPad app by ABC Benefits Corporation.) - Source: https://appshunter.io/ios/app/alberta-blue-crossmember-app/id946208445 (this page in markdown: same URL + `.md`) - Developer: [ABC Benefits Corporation](https://appshunter.io/developer/946208444) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.70/5 from 55 App Store ratings · 95 written reviews indexed - Age rating: 17+ - Requires: iOS 15.6 · 87 MB - Languages: American English - Released: 2014-12-09 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/alberta-blue-crossmember-app/id946208445/reviews.md ## What is Alberta Blue Cross®? Get paid faster and avoid delay with all you need to access your benefits in one place. With the Alberta Blue Cross® app 100 per cent of health claims can be submitted online, saving you time and money. Simply sign in using fingerprint or facial recognition to take full advantage of being an Alberta Blue Cross® member today. The app offers several convenient features such as • your ID card—making it nearly impossible to forget at home, • online claims submission—in most cases payment is available next business day, • real-time claims history—find out if a claim has been processed with direct deposit date, • cancel or modify a claim—quickly make changes without phoning or waiting on hold, • upload receipts—take a photo of your receipt and upload, • benefit lookup—whether it is for prescription drug, health or dental, you can look up eligibility, how much of a benefit has been used and see when your next full-maximum is available, • direct-bill provider lookup—through google maps, find providers near you who direct-bill, • Balance®—your online wellness platform, • direct deposit—sign up or update your banking information and stop waiting for cheques in the mail, • premium payment—avoid disruption by changing your payment dates or frequency and make your payments online, • personal information updates—prevent errors and easily update your email, address or phone number, and • documents and resources—view your account balance, letters, bills and tax receipts. With all of this and more, we hope you will give the Alberta Blue Cross app a try. Are you having any trouble? Please contact us at appfeedback@ab.bluecross.ca. ## Key features - Online claims submission - Digital ID card - Real-time claims history - Cancel or modify claims - Upload receipts - Benefit eligibility lookup - Direct-bill provider search ## Recent user reviews (10 of 95) All indexed reviews: https://appshunter.io/ios/app/alberta-blue-crossmember-app/id946208445/reviews.md ### 1/5 — App freezes up *2026-08-09* After I put in log in info it freezes up ### 3/5 — Glitchy *2026-08-09* Works ok. Glitches a lot especially selecting the account at startup. Interface is “meh” for lack of a better term!! Can be a lot better. **Developer response:** Hello. Thank you for sharing your experience with Member app. The team is always working to improve our members' experience. If you have other suggestions, please contact us at appfeedback@ab.bluecross.ca Thank you. - Don ### 2/5 — Add more insurance companies to the options *2026-08-05* The app is fine but for me to need to call in about a claim just because you don’t have the insurer as an option, that’s ridiculous, it’s a simple fix on your end with a drop down box. Like come on, when phones are busy and kick me off, just update the insurers. It’s not my problem if an insurance company buys out another or names change. **Developer response:** Hello. Sorry for hear about your experience using Member app, and the inconvenience for you to phone about this problem. We will review this experience and identify ways for improvements. Thanks. - Don ### 2/5 — Excessive updates *2026-07-27* Every time I open this app to us it I have to update it. Why every mth makes no senses and is so annoying **Developer response:** Hello. We apologize for the inconvenience for requiring Member app to be updated. Updating member app is required because some fixes and improvements require downloading and installing the latest update. If it helps, there is a feature in iOS where applications can be automatically updated when a new version is in the app store. Thanks. - Don ### 1/5 — Confused to use *2026-07-21* Confused to understand the terms and every small amount of claims needed to submit a photo as supporting, which is really inconvenient. Just protect insurance company’s interest but ignoring client’s satisfaction. ### 1/5 — No longer works *2026-07-10* Used to be a good apo but since June 2026 it doesn’t work. I did all suggestions the website suggest & crashes after sign in. **Developer response:** Hello. Sorry to hear about your experience with Member app iOS. Can you please send us additional details to appfeedback@ab.bluecross.ca Thank you. - Don ### 5/5 — Easy to use *2026-07-03* Always easy to submit claim and add appropriate documentation **Developer response:** Hello. Thank you for sharing your experience using Member app. We're glad that you find it easy to submit claims and documentation. Thank you. - Don ### 4/5 — Freezing *2026-06-26* Something has happened to this app. It WAS excellent but now it freezes. It won’t let me go past “we are getting things ready for you”. I have deleted the app and reinstalled. Still doing the same thing. Very frustrating! **Developer response:** Hello. Sorry about your experience with Member app. The team is currently investigating this issue. If you are able share additional information, please send it to appfeedback@ab.bluecross.ca Thank you. - Don ### 5/5 — Super User Friendly *2026-06-08* This app is incredibly easy to navigate and I find response times to be impressively swift. Also always easy to reach someone to discuss a question about benefits. **Developer response:** Hello. Thank you for taking the time to leave a 5-star rating and review of Member app. We're happy to know that you find Member app easy to navigate and impressed with the response times. Thank you. - Don ### 1/5 — Terrible app *2026-05-18* Double enters things and so inconsistent the values reimbursed **Developer response:** Hello. Sorry to hear about your experience using Member app. For the double entry and inconsistent values, can you please send us additional information appfeedback@ab.bluecross.ca so that we can investigate. Thank you. - Don ## Frequently asked questions about Alberta Blue Cross® ### What can I do with the Alberta Blue Cross member app? The app allows you to submit health claims online for faster reimbursement, access your digital ID card, view your claims history, upload receipts, and check your benefit eligibility for prescription drugs, health, and dental services. You can also find direct-bill providers, manage your premium payments, and update your personal information. ### How fast can I get paid for my claims? With online claims submission through the app, in most cases, payment is available by the next business day. This significantly speeds up the reimbursement process compared to traditional methods. ### Is the Alberta Blue Cross app free to use? Yes, the Alberta Blue Cross member app is free to download and use. There are no subscription fees or in-app purchases required to access its features. ### What information can I find about my benefits? You can look up your eligibility for various benefits, including prescription drugs, health, and dental services. The app also shows how much of a benefit you have used and when your next full maximum will be available. ### Can I manage my payments and personal information through the app? Yes, you can make online premium payments, change your payment dates or frequency, and update your personal information such as your email, address, or phone number directly within the app to prevent errors and ensure your details are current. ## Version history (last 5 releases) ### 10.8.0 — 2026-08-19 We have heard your feedback and member app has been updated to include bug fixes so you can continue to enjoy an effortless benefits experience. Tell us if you like the latest version or what you would like to see next at appfeedback@ab.bluecross.ca. ### 10.7.0 — 2026-07-15 We have heard your feedback and member app has been updated to include bug fixes so you can continue to enjoy an effortless benefits experience. Tell us if you like the latest version or what you would like to see next at appfeedback@ab.bluecross.ca. ### 10.6.0 — 2026-06-17 We have heard your feedback and member app has been updated to include bug fixes so you can continue to enjoy an effortless benefits experience. Tell us if you like the latest version or what you would like to see next at appfeedback@ab.bluecross.ca. ### 10.5.0 — 2026-05-20 We have heard your feedback and member app has been updated to include feature improvements and bug fixes so you can continue to enjoy an effortless benefits experience. Tell us if you like the latest version or what you would like to see next at appfeedback@ab.bluecross.ca. ### 10.4.0 — 2026-04-15 We have heard your feedback and member app has been updated to include feature improvements and bug fixes so you can continue to enjoy an effortless benefits experience. Tell us if you like the latest version or what you would like to see next at appfeedback@ab.bluecross.ca. ## Apps similar to Alberta Blue Cross® | App | Rating | Price | Category | | --- | --- | --- | --- | | [First Aid - IFRC](https://appshunter.io/ios/app/first-aid-ifrc/id1312876691) | 4.2 (28) | Free | Medical | | [Pacific Blue Cross Mobile](https://appshunter.io/ios/app/pacific-blue-cross-mobile/id589013214) | 3.8 (33) | Free | Medical | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*