# Alcidae - Smart Life

> Smart home device management and control application. (iPhone/iPad app by Alcidae Inc.)

- Source: https://appshunter.io/ios/app/alcidae-smart-life/id1310128663 (this page in markdown: same URL + `.md`)
- Developer: [Alcidae Inc](https://appshunter.io/developer/1326774373)
- Category: Photo & Video
- Price: Free
- Rating: 1.80/5 from 149 App Store ratings · 128 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 229 MB
- Languages: American English, Chinese (Simplified, China)
- Released: 2017-11-15
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/alcidae-smart-life/id1310128663/reviews.md

## What is Alcidae?

At Alcidae, we design our products to its fullest capabilities and beauty. Our newly introduced Alcidae App is no exception. Download the Alcidae App NOW to connect, control and manage your Alcidae devices, all in one place!

Latest Alcidae Family Release:
1.	Garager – Visual Controller for Garage Openers
2.	Homester – Weatherproof, Wireless HD Wi-Fi Camera
3.	Visioner – Compact Sized HD Wi-Fi Camera

Major features for our wireless camera products include but not limited to:
1.	Real time video streaming
2.	Cloud storage and video playback
3.	Remote control device
4.	2 way audio transmit
5.	Real time notification (motion/sound)

Follow this simple 3 step procedure to enrich your Alcidae experience:

1.	Sign up for an Alcidae account
2.	Add device to account using Wi-Fi/QR Code/Device ID
3.	Access and control your device at the ease of your fingertips

We strive to provide the best and seamless user experience, but unfortunately nobody is perfect! If for whatever reason you encountered any App/device related issue please contact us at support@alcidae.com.

We are a young startup that is continuously improving. We are building a smart home ecosystem that not only works, but works for you seamlessly. To learn more about our products go to: alcidae.com.

## Key features

- Real-time video streaming
- Cloud storage and playback
- Remote device control
- Two-way audio transmission
- Motion and sound notifications
- Device setup via Wi-Fi/QR/ID

## What do users think of Alcidae?

Overall sentiment: negative

**Pros**

- 📷 Affordable and functional cameras
- ✅ Device works reliably when app functions properly
- 🎯 Good motion detection and playback features
- 🐕 Helpful for monitoring pets and home security
- ⚡ Fast WiFi connectivity when stable
- 🔧 Responsive customer service (historical)

**Cons**

- 🐛 App crashes and freezes constantly
- 📵 App stuck on loading/splash screen frequently
- 📢 Excessive intrusive advertisements throughout app
- 🖱️ Ads trigger on accidental touches, redirecting to third-party apps
- 📞 Customer service no longer available via phone
- 🌐 Poor WiFi connectivity and frequent disconnections
- 🔐 Misleading product descriptions and deceptive marketing
- 🚫 Unreliable app performance after updates
- 🔄 Requires constant app reinstallation to function
- 📱 iOS compatibility issues and crashes
- 🌍 Interface primarily in Chinese, not user-friendly for English speakers
- 🔌 Device stops working unexpectedly
- 🎙️ Audio functionality broken or non-functional
- ⚙️ Integration failures with smart home systems (Alexa, Google Assistant)
- 🔑 Password reset functionality broken
- 📧 No email support available

**Commonly reported bugs**

- App freezes on startup/splash screen
- App crashes on iOS 12 and newer versions
- Login screen freezes and won't load
- App won't open after recent updates
- Orientation change causes screen minimization/maximization issues
- QR code detection not working
- Camera won't add or recognize after updates
- Network error messages (2.1.8005, 2.1.8018)
- Internal server errors on login
- Audio not working most of the time
- 360 rotation feature stopped working on iOS
- WiFi connection fails during setup
- Video loading takes excessive time
- Recording date and day of week misalignment
- Garage door opener stops responding
- App won't recognize devices after reinstall
- Alexa and Google Assistant integration broken
- Certificate issues preventing API calls
- App crashes after 2-3 uses requiring reinstall

**Most requested features**

- Video playback speed control for SD card recordings
- Camera angle control through US App Store version
- Select all button for clearing messages
- Door open/close notifications
- Improved iOS 13+ compatibility
- Better smart home integration
- English language support in app interface

## Recent user reviews (10 of 128)

All indexed reviews: https://appshunter.io/ios/app/alcidae-smart-life/id1310128663/reviews.md

### 1/5 — Garbage

*2026-03-15, version 4.0.10*

Don’t use or buy this app ! I have a camera and it literally will not connect . There are three ways to connect and none of them work . ! It’s a waist of money and time and no customer service

### 1/5 — 太牛了👍广告灵敏度满分

*2025-12-04, version 4.0.8*

从没见过广告如此恶心的软件，开app晃动跳转检测堪比最精密的仪器，里面广告也是一大堆，谁买谁恶心

### 3/5 — No customer service now?!?

*2025-10-20*

The cameras work pretty well and are affordable. The app has had issues and interruptions the past few years but has been updated enough to be stable. However, what happened to the customer service? What happened to Danyale or Danielle? None of the USA telephone numbers work anymore. Your in-app support request is ludicrous—pages of Chinese text! How do you expect customers to navigate that? We can’t even send emails to you now. How do we report issues?

### 1/5 — 到处都是广告

*2025-08-26, version 4.0.6*

从开屏到里面到处都是广告 轻轻一碰就跳转

### 2/5 — App Crashed

*2025-08-07, version 4.0.4*

I installed the latest version on iOS 12 and the app crashed. Please fix it.

### 1/5 — wont work

*2025-07-19, version 4.0.4*

Worst commect

### 4/5 — My device is not working

*2025-07-05*

My device stop working about 3 months ago and I am helpless I love it and rely on it so much for safety and convenience! I tried to fix it my self but it didn’t work! I deleted and tried to reinstall and that didn’t work too! I am tying to reach out and can’t get any kind of support please help me

### 5/5 — Previous review in error by me

*2025-05-22*

Need to ask internet how to reset WiFi not app.  Add new device. The rest works out.

### 5/5 — New update

*2025-04-04*

New update help fix the bugs, thank you, it’s my favorite garage door opener! Thank you , new update rocks 5 stars

### 1/5 — 很差！開屏廣告非常多！關閉不了！

*2025-01-30, version 3.2.0*

廣告太多，還都是搖一搖跳轉的廣告，無法關閉！小米比海雀好太多了

## Frequently asked questions about Alcidae

### What does the Alcidae app do?

The Alcidae app allows you to connect, control, and manage all your Alcidae smart home devices from one central location. It provides features like real-time video streaming from cameras, cloud storage for recordings, and remote control of your devices.

### What are the main features of the Alcidae app for cameras?

Key features for wireless camera products include real-time video streaming, cloud storage for video playback, remote device control, two-way audio transmission, and real-time notifications for motion or sound detection.

### How do I set up my Alcidae devices with the app?

Setting up your Alcidae devices is a simple three-step process. First, sign up for an Alcidae account. Second, add your device to your account using Wi-Fi, a QR code, or the device ID. Finally, you can access and control your device through the app.

### Is the Alcidae app free to use?

The description indicates the app is free to download and use for managing your devices. While the app itself is free, it is designed to work with Alcidae's range of smart home products, which are separate purchases. The app does contain ads.

### What kind of devices can I control with the Alcidae app?

The app is designed to manage Alcidae's smart home ecosystem. Currently, it supports devices like Garager, a visual controller for garage openers, and Homester and Visioner, which are weatherproof and compact HD Wi-Fi cameras.

## Version history (last 5 releases)

### 4.0.15 — 2026-07-16

Fix known app issues

### 4.0.14 — 2026-07-10

Fix known app issues

### 4.0.13 — 2026-06-03

Fix known app issues

### 4.0.12 — 2026-04-29

Fix known app issues

### 4.0.11 — 2026-04-20

Fix known app issues

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## Related topics

[alcidae](https://appshunter.io/ios/topics/alcidae) · [tosee](https://appshunter.io/ios/topics/tosee)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*