# Alden State Bank Mobile — user reviews

> 9 indexed App Store user reviews of Alden State Bank Mobile by Alden State Bank (NY), rated 4.70/5 from 564 ratings.

- Source: https://appshunter.io/ios/app/alden-state-bank-mobile/id1201890218/reviews
- App overview in markdown: https://appshunter.io/ios/app/alden-state-bank-mobile/id1201890218.md
- Rating breakdown: 5★ 473 · 4★ 42 · 3★ 16 · 2★ 3 · 1★ 22

## Most critical reviews (9 lowest-rated)

### 1/5 — Thumbs down

*2025-03-24, version 24.2.261*

Since app updated to this version is not user friendly. Navigating menus feel like a desktop screen clunky and laggy

### 1/5 — Alden bank smh

*2023-07-12, version 22.2.200*

It never works at all I’m gonna most likely use the other account

### 1/5 — App doesn’t work with iOS 14.4.1

*2021-03-25, version 20.2.80*

This app has not worked in a couple of weeks. Is there anyone out there updating this???

### 1/5 — Unbelievably Frustrating!

*2021-03-24, version 20.2.80*

Every time I open the app or web site is a new experience and level of frustration!  Never works the same way twice.  What should take minutes usually becomes a long waste of time trying to accomplish anything.  This isn’t my first time with the app either.  I’ve been enduring the frustration for  years.  Most often I give up and try another day.  Really wish they would do something about the log in process.

### 1/5 — Please update this app so i can check my balances!

*2021-03-06, version 20.2.50*

Outdated!!! And hasn’t worked in over a week!

Update: app still doesn’t work

### 4/5 — Never works

*2023-04-17, version 22.2.200*

Get a decent app seriously, every time I go to check my account it never updates sometimes it takes days to show transactions on your account. Other times like now I can’t even log in.

### 5/5 — Review

*2025-07-05, version 24.2.321*

Best bank , Best app, Alden state always and forever !! I will be a customer for life !

### 5/5 — Alden State Bank

*2023-06-02, version 22.2.200*

This app makes transferring easy and quick. I am able to check my account and recent purchase with ease and if any issues arise, the staff are quick and pleasant to work with.

### 5/5 — Check deposit feature

*2022-12-27, version 22.2.20*

Poorly designed and poor prompts.  App does not provide proper prompts to differentiate between front and back of check.  Does not allow for review of images before submitting.  Failures are not identified leaving the impression the check was deposited when in fact it was not due to unspecified failure

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*