# Alder Security

> Remote control and monitoring for smart home security and devices. (iPhone/iPad app by Alder Holdings, LLC.)

- Source: https://appshunter.io/ios/app/alder-security/id1267996005 (this page in markdown: same URL + `.md`)
- Developer: [Alder Holdings, LLC](https://appshunter.io/developer/1083656127)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 2.05/5 from 193 App Store ratings · 68 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 119 MB
- Languages: Danish, Dutch, English, French, Italian, Norwegian Bokmål, Spanish, Swedish
- Released: 2017-09-21
- Data updated: 2026-07-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/alder-security/id1267996005/reviews.md

## What is Alder Security?

Alder Security lets you control your lighting, climate, cameras, and security from a single application.
 
STAY CONNECTED FROM ANYWHERE IN THE WORLD
Receive real-time alarm status and arm or disarm your security system remotely. Get instant alerts in the event of a security alarm, or simply to be notified when your family arrives home.
 
REAL-TIME VIDEO MONITORING AND EVENT RECORDING
Set cameras to automatically record security events in your home. Check in on your family and pets when you can’t be there. See who is at the door, or monitor your premises from multiple cameras at once.
 
A SINGLE APP TO CONTROL YOUR ENTIRE HOME
Enjoy full interactive home control including lights, locks, cameras, thermostats, garage doors, and other connected devices.

PLEASE NOTE: To access this app, you must have an account set up with Alder.

## Key features

- Remote security system control
- Real-time alarm status and alerts
- Live video monitoring
- Event recording for cameras
- Control lights, locks, and thermostats
- Monitor multiple cameras

## What do users think of Alder Security?

Overall sentiment: negative

**Pros**

- 👍 Professional installation and setup
- ✅ System functionality works when properly configured
- 📱 Simple and intuitive interface design
- 🎥 Multi-camera support on single app
- 🔐 Face ID support available
- 💬 Helpful customer service (when reached)
- 🎯 Affordable pricing options

**Cons**

- 🐛 App crashes and freezes constantly
- 📵 Persistent login and authentication issues
- ⚠️ Unreliable push notifications
- 🔌 Poor connectivity and offline errors
- ⏱️ Slow app performance and lag
- 📹 Camera connectivity problems
- 💰 Long-term contracts with high cancellation fees
- 😤 Poor customer service responsiveness
- 🌐 Overseas support with language barriers
- 📊 Inadequate activity logging and tracking
- 🚫 Difficult and deceptive cancellation process
- ⚡ Unreliable alarm arm/disarm functionality
- 🎬 Delayed or missing video playback
- 🔄 Automatic contract renewal without notice
- 🚨 False alarm notifications and poor detection

**Commonly reported bugs**

- App requires constant re-login despite 'remember me' selection
- Password reset page unresponsive
- Camera feed takes 5+ minutes to load or fails entirely
- App crashes when viewing indoor cameras
- Notifications not clearing from notification center
- Arm/disarm commands freeze and delay
- Thermostat controls limited to 1-degree increments
- App kicks user out when viewing cameras
- False 'no internet connection' errors
- Inconsistent notification delivery timing
- Sensor triggers not appearing in activity log
- App loses connection frequently despite stable WiFi
- Multiple app crashes per session
- Face ID not supported on iOS
- Delayed notification delivery (3+ second lag)

**Most requested features**

- Granular notification settings per camera
- Customizable notification sounds for doorbell
- Thermostat scheduling automation
- Improved activity log descriptions
- Separate app for indoor and outdoor cameras consolidation
- Face recognition for iPhone
- Real-time video delivery with notifications
- Better human and vehicle detection algorithms
- Remember login credentials option
- Offline app functionality

## Recent user reviews (10 of 68)

All indexed reviews: https://appshunter.io/ios/app/alder-security/id1267996005/reviews.md

### 1/5 — Horrible

*2025-01-09, version 6.6.8*

Bad service

### 1/5 — Horrible Service

*2024-03-16, version 6.6.8*

Worst Company ever. Long wait times when calling and there equipment starts to fail and break down so they can charge you for replacements. Can’t wait until I can cancel my plan.

### 1/5 — Door camera

*2023-12-02, version 6.6.8*

Been waiting for 3 month for tech to come out. They keep. Changing days now they are trying to come when I am at work . Telling them my hours so change day but same hours , supposed to call me back been 3 days tried to e mail call text  nothing. And I am stilll having to pay for what I can’t use

### 1/5 — Worst Security Company and App

*2023-10-22, version 6.6.8*

App crashes, has frequent errors, minimal features, unusable video play back - for company review I would rate -5 . Install was garbage, system is none functioning, tech installed cameras by plugging them in just below the cam outside. That defeats the purpose. Support is difficult to work with. They’re based overseas and English is a barrier.

### 1/5 — the worst ever!!

*2023-10-01, version 6.6.8*

this is the worst app ever! i literally hate logging on to this app.

### 1/5 — Terrible

*2023-07-25, version 6.6.8*

Everything about this company was a red flag and I should have never got with them when the sales asked to hit my weed. And the tech man who set up left my door open! Not just unlocked but OPEN! Very unprofessional and good luck canceling they make it super hard. Stay far away from these people. It’s not even worth it tbh

### 1/5 — Scam

*2023-05-16, version 6.6.8*

Refuse to give me full refund! Refuse to give me supervisor above them contact information; so I can return product. 

Sent products without getting my text confrontation that they were asking me for.

Deceitful, lied to me multiple times over the phone and am not able to return the product within my 30 day trial.

They need to be sued!!

### 1/5 — Sahily Gomez

*2023-04-30, version 6.6.8*

Muy mala , pésima

### 2/5 — Glitches all the time

*2023-04-16, version 6.6.8*

Had the Alder wireless cameras for 2years. For one they have a very small range so better hope you have either extremely good wifi or a super small house. The app itself glitches all the time. I have to close my app out like 5 times before i can actually get my camera pulled up to see live view. Just because of the app alone I wouldn’t buy Alder again

### 1/5 — Don’t get this security system

*2023-03-25, version 6.6.8*

Less to do with the app and more to do with the entire company. It’s not a scam, but it’s certainly a regret.

## Frequently asked questions about Alder Security

### What does the Alder Security app do?

The Alder Security app allows you to control and monitor your home's security system, lighting, climate, cameras, and other connected devices from anywhere in the world. You can receive real-time alerts, arm or disarm your system remotely, and view live video feeds from your cameras.

### What are the key features of the Alder Security app?

Key features include remote arming/disarming of your security system, real-time alarm status notifications, instant alerts for events like family arrivals, live video monitoring from multiple cameras, event recording, and control over smart home devices such as lights, locks, and thermostats.

### Is the Alder Security app free to use?

The app itself is free to download and use. However, to access its features and control your home devices, you must have an existing account set up with Alder Security. The cost is associated with the Alder service and connected devices, not the app itself.

### What devices are compatible with the Alder Security app?

The app is designed to control a range of smart home devices including lighting, climate control (thermostats), cameras, locks, garage doors, and your security system. Compatibility is dependent on having an Alder security account and the specific smart devices being integrated with the Alder system.

### What are common use cases for the Alder Security app?

Common use cases include remotely checking on your home, family, and pets via live camera feeds, receiving alerts for security breaches or when family members arrive home, adjusting your thermostat before you get home, and controlling lights remotely for security or convenience.

## Version history (last 5 releases)

### 6.6.8 — 2021-12-29

- Skybell camera integration
- Added "Keep Me Signed In" feature
- Added enhanced login security
- Other bug fixes

### 6.6.0 — 2021-07-01

- Bug fixes and improvements
- Now with additional doorbell support

### 6.4.8 — 2021-02-11

- Doorbell integration

### 6.4.7 — 2021-01-15

- Bug fixes and improvements.

### 6.4.6 — 2020-12-09

- Camera integration
- Bug fixes and improvements

## Apps similar to Alder Security

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Kami Home](https://appshunter.io/ios/app/kami-home/id1434402919) | 4.1 (5,822) | Free | Lifestyle |
| [ADT+](https://appshunter.io/ios/app/adt-plus/id1604464354) | 4.8 (52,285) | Free | Lifestyle |
| [Alder AI: Smart Home Security](https://appshunter.io/ios/app/alder-ai-smart-home-security/id6743156517) | 3.8 (9) | Free | Lifestyle |
| [eufy](https://appshunter.io/ios/app/eufy/id1424956516) | 4.6 (71,102) | Free | Lifestyle |
| [Cablelynx CommandIQ](https://appshunter.io/ios/app/cablelynx-commandiq/id6471478183) | 4.7 (87) | Free | Lifestyle |
| [ADT (Alder) Home Security](https://appshunter.io/ios/app/adt-alder-home-security/id6504260344) | 2.1 (9) | Free | Lifestyle |

## More apps by Alder Holdings, LLC

- [Alder Mobile](https://appshunter.io/ios/app/alder-mobile/id6446292373)
- [Alder NVR](https://appshunter.io/ios/app/alder-nvr/id6499489815)

All apps by Alder Holdings, LLC: https://appshunter.io/developer/1083656127

## Related topics

[alder security](https://appshunter.io/ios/topics/alder-security) · [alder mobile](https://appshunter.io/ios/topics/alder-mobile) · [alder](https://appshunter.io/ios/topics/alder) · [alder home security](https://appshunter.io/ios/topics/alder-home-security) · [adler](https://appshunter.io/ios/topics/adler)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-22.*