# ALDI Mobile — user reviews > 170 indexed App Store user reviews of ALDI Mobile by MEDION Australia, rated 1.80/5 from 17 ratings. - Source: https://appshunter.io/ios/app/aldi-mobile/id616626316/reviews - App overview in markdown: https://appshunter.io/ios/app/aldi-mobile/id616626316.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 12 ## Newest reviews (18 of 170) ### 3/5 — One little tweak please *2026-07-25, version 5.0.7* The app works well and my coverage is great. But I’d really like to see my usage history as well as my funds balance? Currently all I see is how much data is left. It would be useful if I could see how much data I’ve used and when? I have a data only plan. Thanks 😀📲 Two years down the track & this is still unavailable, why? ### 3/5 — Missing data tracker info *2026-04-15, version 5.0.5* Ok app - missing data tracker on how much balance data. Won’t be too difficult with this day and age of AI. ### 3/5 — Update *2026-04-04, version 5.0.5* Overall amazing however really quick to lose data so I changed to the unlimited call and message option which then stopped working before and after update. This is highly frustrating. Please fix it ,thanks. ### 3/5 — App keeps crashing *2025-11-21, version 5.0.3* App keeps crashing ### 1/5 — Soo bad *2025-11-05, version 5.0.3* Probably the worst app on the App store ### 1/5 — App not updating *2025-11-02, version 5.0.2* I cannot use this app anymore as it wont even update and without the update its refusing to work. Poor app development and support ! Do something about it Aldi mobile we are paying you for a service do the right thing by your customers! ### 4/5 — I *2025-10-31, version 5.0.2* For the past few years I have had no problems but that you can’t recharge your credit ### 4/5 — FORCED app updates. *2025-10-25, version 5.0.2* So. I’ve been with Aldi mobile for at least 7/8 yrs now. I have two accounts, personal and work number. I rarely have big drop outs and generally am pretty happy with the service. My biggest gripes are IF you have to contact them, overseas call centres are annoying to get through to and with. And I’ve always had a problem with how the recharge works and how it sometimes will drop you out of service for an hour or two if you auto recharge. So. I manually recharge just after midnight every month, but forgot to last night. Woke this morning and i couldn’t log into the app to recharge cos it forced an app update. But. I hadn’t recharged. So. I couldn’t access AppStore to update the app. A bit dumb don’t you think?? Do NOT force updates on something you need to actually be accessible to use the App Store!! Luckily I had their number to call and waited only ten minutes to have someone manually recharge. Yet. They didn’t apologise. Wouldn't take my feedback to pass on. And said that it may take an hour to reset. Luckily it did come back up immediately and I’ve downloaded the ugly looking new app. But geez Aldi. I don’t think you understand not everyone has another connection. I have zero other connection to update or recharge. We’ve just gone backwards a few years to when you wouldn’t let a user view the app if you were out of charge or data. Rethink the simple things before FORCING UPDATES. Otherwise. You’re usually pretty good for set and forget service with pretty reliable connections that I’ve recommended so many family and friends to. ### 1/5 — Prices keep going up, and up, and up *2025-10-18, version 5.0.2* If you’re gonna have $23 as your cheapest mobile plan option, you can say goodbye to a good chunk of your business. It wasn’t long ago that the cheapest plan was about $15, then you got rid of that, then you got rid of the $19 plan. What’s the end goal here, Aldi? Are you gonna work your way up to a $100 plan minimum? When are you gonna be happy? ### 4/5 — App is fine and service good *2025-10-17, version 5.0.2* Amazing value and I have very few issues with signal. Can't imagine ever using all the data so really everything I need including international calls and texts for $40/month. (Second phone with Amaysim not bad at all but not as good either for service or value in my opinion. Also I prefer the ALDImobile app.) ### 1/5 — not happy *2025-10-15, version 5.0.2* i’ve had no credit or data for 3days now i’ve tried to update the app, nothing tried to reload several times and the app closes down and says an error, not ideal for if there’s an emergency at work. if this isn’t fixed immediately i’m going to have to look else where for data and i use to, tell everyone how good this company is…. ### 1/5 — App and website crashed *2025-10-15, version 5.0.2* It seems the unexpected message to update has coincided with the app and website crashing. My login details are not recognised on either. After taking ages to process on the website it said no service on this account. Scary. Now the website login page has a 500 error. ### 1/5 — App does not load *2025-10-15, version 5.0.2* App does not work on both cellular network and wi-fi. I cannot sign into app at all. I am hoping this is a temporary issue. ### 1/5 — Useless app. Cannot even log in. *2025-10-15, version 5.0.2* Got a message that I needed to have a version newer than 5. I have the latest 5.2. Tried logging in but after a minute it comes up with this error: Unexpected response from server. Exception_WasThrown, ALDImobile.Friendly_Error Looks very UNFRIENDLY to me. ### 2/5 — Buggy *2025-10-15, version 5.0.2* Since updating to 5.0.2 it won’t open. “Unexpected response from server. Exception_WasThrown, ALDlmobile.FriendlyError” ### 2/5 — Money *2025-10-14, version 5.0.2* Expensive ### 1/5 — Awful app, data too expensive *2025-09-27, version 5.0.2* Today, my data had expired so I expected the app to complete the auto recharge function as normal. When it didn’t, I opened the app, believing it was just a glitch. No, it wasn’t a glitch, instead they removed the nineteen dollar option and left me having to spend $23 dollars on data I won’t even use. This is a disgrace to humanity. Fix this issue immediately or you will be losing my business. ### 3/5 — Typical app offering fundamental features! *2025-09-26, version 5.0.2* Although it may not be the newest app on the block for managing your mobile service, it offers all the essential features and options you need to stay in control of your ALDI Mobile experience! ## Most critical reviews (10 lowest-rated) ### 1/5 — Unbelievable *2026-07-10, version 5.0.6* I have only had my sim which I ported across since yesterday morning. I assumed everything was fine as I had 5G, could text and make calls. Unfortunately not the case. So far (it’s been over 30hrs) I have not been able to receive calls. I have contacted and emailed Aldi mobile support multiple times. All they can do is tell me to reset my phone, take the sim out and back in, but nothing else. From what I’ve been informed, it is a porting issue that needs to be reset, but Aldi mobile can’t seem to help. Then they tell me they’ll get a technician to call me. How?? I can’t receive calls!!!! In the end I asked if it were easier to buy another sim from a different provider and just get a refund from Aldi Mobile, to which I was told, “probably yes”. I’m am flabbergasted by what I’ve had to go through, just to try and get my incoming calls working. ### 1/5 — Can’t recharge *2026-07-07, version 5.0.6* If you run out of credit, ALDI Mobile cuts you out completely from their own portal, so recharging isn’t an option. Pretty average experience. ### 1/5 — 🛑🛑🛑 If you’re on Apple devices, DON’T USE ALDI MOBILE! *2026-06-22, version 5.0.6* These guys never bother to test their service on Safari web browser. If you try to recharge your service using existing credit, the recharge WILL FAIL. Nothing happens when you press the “Recharge” button. I had to use the Chrome browser on my Mac to make that darn button work. All browsers on iOS and iPadOS will fail because they all use the same underlying WebKit engine (which will NOT work). It seems like they don’t want to get paid for having a broken website that doesn’t work with Safari. 👎👎👎👎👎 ### 1/5 — This app is completely useless *2026-06-17, version 5.0.6* This app does not provide a single piece of useful information, including any outages or service updates which explain or allow me to report that I have had no mobile data coverage for the past 3 days. There is no support services or live information of any kind. ### 1/5 — Poor App worse customer service *2026-04-29, version 5.0.5* The app never works when you need it. Customer service/support is non existent, reception is just as bad as Optus and vodaphone in the upper mt Gravatt, 8miles plains area of Brisbane. ### 1/5 — Do not use! *2026-03-21, version 5.0.4* The credit balance keeps shrinking even though I'm not using the phone at all. This is criminal. Don't use aldi mobile! ### 1/5 — Putrid service *2026-03-10, version 5.0.4* Aldi uses a very limited percentage of the Telstra service towers, too many black spots and slow performance. I changed back to Telstra and Aldi cancelled my plan before I had received my new sim leaving me stuck without internet and phone for 5 days! Offshore call center would not help. DO NOT BE FOOLED BY THE CHEAP PLAN!! ### 1/5 — disgusting. *2026-02-22, version 5.0.4* Hey guys, don’t bother. a basic plan used to be $15, but they kept hooting the price so the cheapest you can get now is 44£ ($23AUD) Aldi will also charge you 52£ (10$aud) for ONE gb. I can’t even change services because somehow by coincidence, every app had failed to use my previous phone number. I just genuinely hate this service sm gang and I can’t even abandon it 💔🥀 ### 1/5 — aldi mobile *2026-01-21, version 5.0.4* worst data, never properly recharges, so bad don’t recommend ### 1/5 — Not happy *2025-11-23, version 5.0.3* It would seem that Aldi, now has an updated version of their app. My phone will not accept this new app, as it is apparently to old ? I’ve been a loyal customer to Aldi mobile for at least 8 years .. .. and now I’m nothing to them - what an absolute disgrace. I have lost my accumulated credit, I am unable to recharge - so I now either change to another carrier or buy a new phone. Not at all happy. 😡 ## Most praised reviews (10 highest-rated) ### 5/5 — Really improved app *2025-10-18, version 5.0.2* the newly improved Aldimobile app makes it easier for me to manage my services and easy to use and manage ### 5/5 — Been using Aldi for years. *2025-10-16, version 5.0.2* Can’t understand why ratings is so low! Have recommended it to lots of people and they are very happy with the service. ### 5/5 — New update is good *2025-09-17, version 5.0.2* Beautiful update ### 5/5 — App Design *2025-08-23, version 5.0.0* If aldi mobile wasn’t already so good, their new app design is amazing! I love it so much, it looks so much better. 5 stars aldi. ### 5/5 — 👍🏻 top !!! *2025-02-14, version 4.5.1* Easy to handle and extremely practical! ### 5/5 — Easy to used and top up *2024-12-24, version 4.4.0* Network with Telstra signal is good and price is better cheap others. The app easy to use. ### 5/5 — Pretty good *2023-01-28* I’ve been with Aldi Mobile for probably 3-4 years now and have had no issues except remembering when to recharge it. The app is great, a little outdated but works well in my opinion. I wish you could use iPhone widgets with it and constantly see what plan you’re on/how many days you have left but otherwise it’s been much better than a Telstra contract. I recommend. ### 5/5 — Easy switch from Telstra *2021-03-21* Moved my family over from an outdated Telstra family plan. Did it one number at a time to make sure there were no issues. There weren’t. Numbers retained and all went smoothly. Love the rollover data you get with Aldi and the app works really well for us. I had to stay with Telstra myself as I need cover in really remote areas but wish I could change over. So much better value. ### 5/5 — One of the lucky ones? *2019-12-07, version 4.0.0* Perhaps it’s just the aggrieved who are more likely to review the app which give it a bad score. Worked flawlessly for me. All data and payment details unaffected. The style of the app is pretty naff but as long as it works… Makes it more exciting to update if you are worried… Like updating iTunes… ### 5/5 — Good job Aldi *2019-03-22, version 3.0.8* Thanks for ironing out irritants:-) **HOT TIP** some users don’t read the FAQ’s but if you run out of credit and don’t have wifi to recharge on the internet, you can text Aldi for free to recharge automatically. Once you’ve added some PAYG credit $15 or $30 you can then use that to add a data pack easily and don’t have to wait to get home on wifi. Text to Aldi phone number 590 either: Recharge PAYG15 Recharge PAYG30 Good that you updated the expiry date on the dashboard, I like it. Previously I had to set a reminder in my calendar coz I don’t want my data rollover to be lost. Please add an option to export the invoice once we open the PDF! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*