# Alert 360 Lite — user reviews > 19 indexed App Store user reviews of Alert 360 Lite by Alert 360, rated 4.70/5 from 1,180 ratings. - Source: https://appshunter.io/ios/app/alert-360-lite/id1365211090/reviews - App overview in markdown: https://appshunter.io/ios/app/alert-360-lite/id1365211090.md - Rating breakdown: 5★ 1,020 · 4★ 94 · 3★ 19 · 2★ 5 · 1★ 42 ## What do users think of Alert 360 Lite? Overall sentiment: positive **Pros** - 🚀 Great service for over 15 years - 👍 Easy to use app - 🚀 Fantastic app and service - 🚀 Excellent app and service - 🚀 Reliable alarm system and monitoring **Cons** - 🐛 Glitchy app with crashes and blank screens - 🐛 Unresolved alarm noises - 🐛 App not working on newer devices **Commonly reported bugs** - App not syncing with alarm monitoring service - Numeric keypad not working - Alarm status not updating correctly - Menu not accessible on screen **Most requested features** - Dark mode option - Improved app stability and reliability ## Newest reviews (1 of 19) ### 5/5 — Easy control and solid service backed by Alert 360 *2018-11-29, version 1.1.2* Simple and easy to arm and disarm my alarm. Thanks Alert 360! ## Most critical reviews (10 lowest-rated) ### 1/5 — Alert 360 lite *2021-01-03, version 3.5.13* This app will not work on my iPhone 11 Pro Max. It just opens a demo but will not sync with my alarm monitoring service. It works only with older phones that belong to some of my family members. ### 1/5 — Trash *2020-04-23, version 1.5.3* Broken for weeks. The bottom row of the numeric keypad is no longer accessible making the app worthless for arming and disarming. ### 1/5 — App doesn’t work *2019-10-12, version 1.4.10* Unable to login. I’m certain my credentials are correct. I reinstalled the full version of Alert360 and was able to login just fine. ### 1/5 — Offline on version 1.4.5 *2019-07-31, version 1.4.5* I have been offline for awhile now for some reason. The app Events say “Loss of remote supervision” starting July 20th. Please fix the app. ### 1/5 — Company has 2 apps. How do we know? *2019-07-04, version 1.4.3* I called 3 times for tech support because I could not login. My last call to cancel the woman asked if I downloaded alert 360 lite. Huh? Why does one security company have two apps? My bill does not say alert 360 lite. I’m paying the Full monthly service really for nothing except a potential phone call. They need to think through their app and have it automatically login for all paying subscribers. They wasted my time. ### 1/5 — Alarm Status Won’t Update *2019-06-13, version 1.4.3* Most of the time the app won’t show the correct alarm status. It takes forever for it to refresh to show if it is armed or not. It will say the alarm is off and you walk through the door and the alarm goes off. ### 1/5 — Menu is off the screen and I can’t access *2019-06-05, version 1.4.3* There is very little I can do with the app without access to the menu ### 3/5 — Glitchy *2024-08-17, version 3.26.1* With the recent updates, app takes 2-3 attempts before it opens. Mostly just get the blank white screen on the first attempt. Frustrating. ### 5/5 — Great!!! *2025-12-07, version 3.28.6* We love Alert 360 alarm system, been with them over 15yrs. ### 5/5 — Super easy *2025-08-27, version 3.28.3* Best app for home alarm control! ## Most praised reviews (8 highest-rated) ### 5/5 — Mike D *2024-01-07, version 3.20.1* I’ve used alert 360 for years in my business, recently had them install & monitor alarms in my home . Great service & quality , I highly Recommend them ### 5/5 — Home security *2023-08-25, version 3.20.1* Great service always. ### 5/5 — Unresolved Alarm Noises *2021-11-15, version 3.7.0* Alarm system emits very subtle noise all day that is unresolved by Alert 360. ### 5/5 — Fixing problems *2020-12-29, version 3.5.13* Jeff was very helpful and fixed the siren battery and then informed us that the radio wasn’t communicating and came back after talking to his manager and perfectly fixed it. Thank him and the company for getting everything up to date ! ### 5/5 — John brown *2020-11-09, version 3.5.12* John brown was the installation technician today he was very smart and experienced, he did good job ### 5/5 — Alert 360 *2020-10-21, version 1.5.11* Yeah: Ai Like Using The Alert 360 App For My Home Security Needs: ### 5/5 — Excellent *2020-05-20, version 1.5.8* Use the alert 360 lite app to work the alarm system in my apartment and it is fantastic! Love the app and the service! Thanks alert 360 for all that you do! ### 5/5 — Glitch Promptly Fixed!!!! *2019-02-13, version 1.3.5* The app is now perfect! The previously mentioned glitch was fixed shortly after making a phone call! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*