# Alert SacRT — user reviews

> 33 indexed App Store user reviews of Alert SacRT by ELERTS Corp, rated 4.40/5 from 927 ratings.

- Source: https://appshunter.io/ios/app/alert-sacrt/id1134106507/reviews
- App overview in markdown: https://appshunter.io/ios/app/alert-sacrt/id1134106507.md
- Rating breakdown: 5★ 676 · 4★ 118 · 3★ 52 · 2★ 18 · 1★ 63

## What do users think of Alert SacRT?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Good responsiveness
- 💡 Useful alerts and updates
- 👍 Decent app design

**Cons**

- 🐛 Unreliable alerts and notifications
- 🐛 Crashes and compatibility issues
- 🔍 Difficult to find and locate app
- 🔍 Outdated and outdated interface

**Commonly reported bugs**

- Alerts not sent out in a timely manner
- Ticket purchase functionality removed
- White text on white background issue
- Crashes on iOS 13

**Most requested features**

- Ability to customize alert sounds
- Filter and delete all messages
- Display current train locations
- Modernize app with latest technology

## Newest reviews (10 of 33)

### 4/5 — Light rail train sounds for the alerts RT appreciate

*2025-11-16, version 3.0.0*

I would love to be able to change the sound of the alert to like the choo-choo sound in my iPhone or a train bell so I can change the sound of the alert. Like if a sound of a light rail train was recorded, I could use that for the sound of the alerts. And it makes more sense that way.

### 4/5 — Audible alerts

*2021-10-24, version 2.1.1*

Hello,

How do i receive audible alerts on this app so i can kniw when the delays are pisted.

### 3/5 — It’s ok

*2021-05-01, version 2.1.1*

It’s ok haven’t rode inA while before the pandemic use to ride all the time till you got someNotion to eliminate some routes I liked before you got this wild idea that moving. It forward that allPatrons on your service would like the idea but I don’t

### 3/5 — NEEDS A DELETE ALL BUTTON

*2020-07-09, version 2.0.2*

The delete all button disappeared after the last update.... please bring it back! Notifications get out of control without it

### 3/5 — Constant delays

*2019-11-14, version 2.0.2*

I recently moved to the Sacramento area and signed up for alerts. Little did I know I would get alerts all day long . Every line is constantly 8-15 minutes late for one reason or another . It’s no longer an alert, it’s the norm . I find the alerts absolutely useless.

### 2/5 — SacRT

*2019-10-21, version 2.0.2*

The app use to be able to delete all old alerts in one click. New app the feature was removed.

### 5/5 — Thank u for getting on board with the 21st century

*2019-07-26, version 2.0.1*

Thanks for sending updates! I look at this app daily! Twice a day, actually! To and from work!!As a working mother of 2 that travels from one side of town to the other side for daycare, I depend on this app and the updates! I take lightrail from downtown sac to Watt 80!! So thank you!! Keep it up!!

### 3/5 — Bring it up to date

*2019-01-11, version 1.0.8*

Let’s modernize it and make it more useful and relevant with modern tech. The interface looks like it’s still meant for the iPhone 4.

### 5/5 — Great app

*2018-12-31, version 1.0.8*

Easy to use and good responsiveness from RT!

### 5/5 — Super useful

*2018-05-06, version 1.0.8*

I highly recommend it to anyone to uses RT regularly. Great design, easy to use, and good response.

## Most critical reviews (10 lowest-rated)

### 1/5 — No help whatsoever

*2024-10-24, version 3.0.0*

I had a situation where a young man verbally assaulted me and was threatening to cause physical harm. I sent in a report and a video and police was supposed to meet me at CRC light rail station and they did not. They called me but never address the situation and no police showed up. If you try to call to follow report, you are wasting your time. They will do absolutely nothing.

### 1/5 — Useless

*2024-02-06, version 2.2.2*

Alerts for service disruption are never timely and often do not happen at all. There have been several times I’ve waited at light rail stations for trains that never come only to find out from bus drivers or other service workers that the trains are not running. I will check the app for more information, but no alerts have been issued.

### 1/5 — Management Does not follow up on complaints completely

*2023-06-30, version 2.2.2*

RE: to removal to Bus stop removal and the sign….

### 1/5 — Non responsive

*2020-01-02, version 2.0.2*

Riders are sitting ducks.

### 1/5 — Current location of trains

*2019-11-06, version 2.0.2*

The app should offer the current locations of the trains.

### 1/5 — No alerts

*2019-10-26, version 2.0.2*

The alerts are rarely sent out and on the rare occasion they are released, they are hours after the incident. It is very difficult to plan accordingly when I am not made aware of closures and delays as they are occurring.

### 1/5 — Crashes in ios 13

*2019-10-05, version 2.0.1*

This crashes in ios13 iPhone 11 pro

### 1/5 — Crash

*2019-09-27, version 2.0.1*

Crashes under iOS 13.

### 1/5 — App OK, Customer Service Dismal

*2019-03-20, version 1.0.8*

You can use the app to report malfunctioning ticket machines but Sac RT doesn’t fix them.

### 1/5 — Can’t purchase ride

*2018-10-16, version 1.0.8*

The app before used to allow ride purchase. Now can report issues but not what I wanted.

## Most praised reviews (10 highest-rated)

### 5/5 — Good app

*2026-05-19, version 3.0.0*

Thank you for this app, it is a good start and seems stable. Please make it possible to mark all alerts as read.

### 5/5 — So Easy to Use this app!!

*2026-04-18, version 3.0.0*

Whenever I see a problem on the train or station I take a photo and report it to SacRT. Thank you very much

### 5/5 — Elder

*2025-09-30*

Regional Transit Police, need to use the Loud Public Speakers, and Customer Service can Answer questions distracting bus drivers and road rage (who ever heard a passenger bus without cruse control, gps?).

### 5/5 — Doing what’s right

*2024-07-05, version 3.0.0*

It’s nice to be able  to do what’s right in a discrete manner. It’s a start to combating involuntary drugging as well as so many other things.

### 5/5 — SacRT

*2022-01-05, version 2.1.1*

Good information easily accessible from your app

### 5/5 — Great service!

*2021-11-06, version 2.1.1*

Alert SacRT is doing great !

### 5/5 — Love this app!!

*2021-05-04*

to report, I will send them to you.

### 5/5 — Need ability to filter and delete all messages

*2020-01-09, version 2.0.2*

I travel only by gold line and would like to filter out messages for blue and green line or view all messages if I so choose to. .

Also, I would like to delete all messages or messages that are older than the one I have selected, etc. 

Also I have my iPhone using dark theme and I am unable to see what I am typing because your app is showing white text on white background. I had to type all this up in Notes app and transfer it over here.

### 5/5 — For every other RT rider I know

*2019-10-25, version 2.0.2*

Decent app.  Hating apps myself, I avoid downloading them.  Although I dislike bad news, especially during my evening commute home, this one is definitely worth having.

Occasionally I give other RT passengers the news I get from the app.

### 5/5 — Like the Alerts

*2019-10-13, version 2.0.2*

I ride the bus and connect to light rail. Depend on the alerts to adjust my schedule when going to and from my job.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
