# AlertCops

> Citizen security and self-protection app with direct police communication and incident reporting. (iPhone/iPad app by Ministerio del Interior . Secretaria de Estado de Seguridad.)

- Source: https://appshunter.io/ios/app/alertcops/id1273718252 (this page in markdown: same URL + `.md`)
- Developer: [Ministerio del Interior . Secretaria de Estado de Seguridad](https://appshunter.io/developer/897454257)
- Category: Utilities
- Price: Free
- Rating: 1.55/5 from 11 App Store ratings · 48 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 59 MB
- Languages: Basque, Catalan, English, French, Galician, German, Italian, Spanish
- Released: 2018-03-21
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/alertcops/id1273718252/reviews.md

## What is AlertCops?

AlertCops is the security app designed for citizens and is available throughout Spain. It provides safety and self-protection services for everyday use and offers a direct chat with police and emergency services. You can:

- Report any incident you have witnessed or been a victim of.
- Stay informed about various citizen-interest topics through our dynamic info cards.
- Send photos, videos, audio, or locations via chat and receive an immediate response.
- Receive alerts related to public collaboration, safety, and emergencies in your area.
- Use the SOS Button, which includes enhanced protection for vulnerable groups, sending an urgent alert to the nearest police station along with your location and a 10-second audio recording.
- Enjoy new services such as "Accompany Me", Simulated Call, etc.
- Share your location with selected contacts and receive theirs as well.
- Subscribe to a Guardian for a specific event (such as a race or concert) and send your location periodically so that rescue services can easily find you in case of an emergency.
- Use the automatic translator to communicate with police in over 100 languages.

## Key features

- Report incidents
- Direct chat with police
- Receive safety alerts
- SOS Button with audio
- Location sharing
- Automatic translator

## Recent user reviews (10 of 48)

All indexed reviews: https://appshunter.io/ios/app/alertcops/id1273718252/reviews.md

### 5/5 — Poor

*2025-10-24, version 7.0.5*

Out of the 4 times that I have used/ tried to use the app only once did it work as it should. The failures were multiple failures to actually open the app, when called to report an injury road traffic accident although the operator promised that an ambulance and police would attend neither ever appeared and patient was taken to hospital by a private car. Only when the recovery team arrived to remove the vehicle did the police arrive 3,hours after the incident. Another time when call to a robbery at our house with the intruder still on scene we were told to report it to the police station the following day and then cut off! Not impressed.

### 3/5 — Help

*2025-10-16, version 7.0.4*

I used to love this app and recommended it to all my friends but last night when I needed it it just kept crashing and wouldn’t start, please fix whatever is wrong with it

### 1/5 — Mal funcionamiento -> Hoople

*2025-09-04, version 7.0.2*

La aplicación funciona fatal, te rastrea todo el rato la ubicación y tiene una interfaz obsoleta.

He encontrado Hoople que tiene una mucha mejor pinta!

### 1/5 — Fails more than works

*2025-07-30, version 7.0.1*

I have needed to use this app three times, first time it worked perfectly and had a response to my call within minutes and an officer at my door. Second time I needed it was for a traffic accident in which my wife was injured, although my call was answered quickly and I was promised a police and ambulance response after an hour nothing happened and my wife was taken to hospital by a car and eventually the police arrived after the Conservation team called them. Tonight we have had a prowler on our premises and a theft from a vehicle and now nearly two hours later no response or answer to our call for assistance. Since the failure to respond to the call about the prowler he has broken into other premises in the area, seemingly without any worries about the Guardia being around!

### 1/5 — App crashes every time trying to upload video

*2025-06-25, version 6.2.9*

As in title, cannot get video to upload at all

### 3/5 — Couldn’t activate

*2025-06-10, version 6.2.9*

No validation code sent to email. Great idea but unsure weather it’ll work. Can you let me know …

### 1/5 — Unable to register

*2025-03-21, version 6.2.9*

A UK phone number has 10 digits after the +44. If you provide the 10 digits, when the confirmation screen appears the number shown is blank. Supply only 9 digits (an invalid number) then this shows in the confirmation screen. If you try to proceed with 10 digits and a blank number in the confirmation screen then no text arrives. Looks like the confirmation screen and ensuing text process cannot handle a 10 digit number.

### 1/5 — Cannot sign in

*2025-03-10, version 6.2.9*

Cannot sign in from my area code in USA

### 1/5 — Shame

*2025-03-02, version 6.2.9*

I am a female walking the Camino alone and really wanted this app for extra security. It doesn't work at all. Tried on two different phones..on one it crashes on opening and the other I can't get past the first sign up page. Developers are failing here.

### 1/5 — App hängt sich auf

*2025-01-17*

Leider bleibt die App nach dem Testalarm hängen und selbst nach den Schließen der App kommt man nur wieder zu der Grafik. Nicht zurück, nicht weiter. Sehr ärgerlich im Falle eines Notfalls.

**Developer response:** Hallo, vielen Dank für dein Feedback.

Wir haben die Funktion des Testalarms überprüft und es sind uns keine Probleme bekannt. Sollten die Schwierigkeiten weiterhin bestehen, wende dich bitte an unser Support-Team unter alertcops@interior.es. Dort wird man dir gerne weiterhelfen.

Wir entschuldigen uns für eventuelle Unannehmlichkeiten und danken dir, dass du uns darauf aufmerksam gemacht hast. Viele Grüße!

## Frequently asked questions about AlertCops

### What does AlertCops do?

AlertCops is a security application designed for citizens in Spain. It provides safety and self-protection services, allowing users to report incidents, communicate directly with police and emergency services, and receive real-time alerts about public safety.

### What are the key features of AlertCops?

Key features include the ability to report incidents, a direct chat with police, receiving safety alerts, an SOS Button that sends your location and audio to the nearest police station, location sharing, and an automatic translator for communication in over 100 languages.

### Is AlertCops free to use?

Yes, AlertCops is a free application. The provided data indicates it does not have in-app purchases or advertisements, suggesting it is entirely free for users.

### Who is AlertCops for?

This app is designed for citizens in Spain who are looking for enhanced safety and self-protection services. It is particularly useful for everyday safety concerns and provides a direct line to police and emergency responders.

### How does the SOS Button work?

The SOS Button provides enhanced protection, especially for vulnerable groups. When activated, it sends an urgent alert to the nearest police station, including your current location and a 10-second audio recording, to facilitate rapid assistance.

## Version history (last 5 releases)

### 7.1.2 — 2026-05-05

- Bug fixes related to retrieving application notifications

### 7.0.5 — 2025-10-20

- Bug fixes in location push notifications
- Bug fixes in group registration

### 7.0.4 — 2025-09-25

- Fixed issues on iPhone with 12-hour time format
- Improved location requests
- Optimized services on the Home screen
- Updated Services icons

### 7.0.3 — 2025-09-08

- Errors related to phone number validation from different countries fixed
- Minor errors fixed
- Text modifications
- Improvement of user groups

### 7.0.2 — 2025-07-31

- Button size improvement
- Battery management improvement
- Bug fixes in phone prefixes and numbers
- Changes in app permission management

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All apps by Ministerio del Interior . Secretaria de Estado de Seguridad: https://appshunter.io/developer/897454257

## Related topics

[alertcops](https://appshunter.io/ios/topics/alertcops) · [helpysafe](https://appshunter.io/ios/topics/helpysafe)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*