# Alerus Retirement — Participant Account Access

> Mobile access to Alerus employer-sponsored retirement plan accounts. (iPhone/iPad app by Alerus Financial Corporation.)

- Source: https://appshunter.io/ios/app/alerus-retirement/id466539270 (this page in markdown: same URL + `.md`)
- Developer: [Alerus Financial Corporation](https://appshunter.io/developer/681153436)
- Category: Finance
- Price: Free
- Rating: 4.48/5 from 997 App Store ratings · 89 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 41 MB
- Languages: English, Spanish
- Released: 2011-09-30
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/alerus-retirement/id466539270/reviews.md

## What is Alerus Retirement?

The Alerus Retirement mobile app allows participants of Alerus employer-sponsored plans to receive fast, free, and secure access to their account information. Access your account using your existing online username and password. Participants can receive important alerts, check balances, view investment performance graphs, and review contributions. The app allows for quick access to review investment information, monitor loan data (if applicable), see personal rates of return, and confirm contact details.
 
For users wanting to dig deeper, it is easy to access account activity details, check investment allocation, and review contribution totals. When changes are needed, the app provides secure access to perform transfers, make allocation changes, or download account statements.
 
Investment products are not FDIC insured, have no bank guarantee, and may lose value.

## Key features

- Check account balances
- View investment performance
- Monitor contributions
- Review account activity
- Perform transfers
- Make allocation changes
- Download account statements

## What do users think of Alerus Retirement?

Overall sentiment: negative

**Pros**

- 👍 User-friendly
- 🚀 Easy to use
- 💡 Helpful features
- 🚀 Organized
- 👍 Great app
- 👍 Awesome app
- 👍 Excellent
- 👍 Nice update
- 👍 Clean and easy to use
- 👍 Great information

**Cons**

- 🐛 Login process cumbersome
- 🐛 Linking external accounts is poor
- 🐛 Difficult to navigate
- 🐛 Can't find info
- 🐛 Difficult to log in
- 🐛 Hard to change password
- 🐛 It's often a pain to get into account
- 🐛 Won't let us open statements
- 🐛 Terrible app
- 🐛 Cumbersome hard to navigate!
- 🐛 Unclearable badge notifications
- 🐛 Alerus App slow to use
- 🐛 Difficult to get any information from this app
- 🐛 4.0 super glitchy
- 🐛 Cant login
- 🐛 Doesnt work, dont bother
- 🐛 Your account has been disabled... again
- 🐛 Outdated app, does not work most of the time
- 🐛 Worst App Ever
- 🐛 Awful App
- 🐛 Notifications do not clear
- 🐛 Notifications won't clear after viewing them

**Commonly reported bugs**

- Password / authentication could be improved
- Linking external accounts is poor, like Norton Monitoring and Charles Schwab
- Not sure why you have an option for facial recognition if you're going to make me type in my password anyway
- Can't find info. Don't waste your time downloading as all you get is a balance and no actual activity
- App can't remember correct username
- Will not allow you to connect to retirement calculators
- Animations can't be turned off - not disability friendly
- Hard to change pe
- It works half the time
- Faceid is broke and they wont fix it!!!!!
- Statement glitch
- Unable to perform basic actions. Often have to log into the website
- Can't turn off notifications nor clear one. So frustrating.  For now I just hide the app on my last screen
- The latest update to the app appears to have put a character limit on the password field to login. As a result, my password which is longer than limit, cannot be inout to login

**Most requested features**

- Add face id authentication for iPhone
- Want to be able to navigate a finance app easily for once
- Great APP, but would like Face ID
- Summary of all accounts
- Facial recognition

## Recent user reviews (10 of 89)

All indexed reviews: https://appshunter.io/ios/app/alerus-retirement/id466539270/reviews.md

### 5/5 — It’s good

*2026-03-12*

Lets you see what you need for quick reference.

### 1/5 — Login process cumbersome

*2026-01-01, version 5.3*

Password / authentication could be improved.  When logging in, if you select remember my username it will convert the first letter of your username the next time you login to lowercase, causing a login failure.  Otherwise it works as expected.

### 2/5 — Not great

*2025-12-31, version 5.3*

Linking external accounts is poor, like Norton Monitoring and Charles Schwab

### 5/5 — Great App

*2025-11-11, version 5.3*

Keeps me updated

### 5/5 — Great App

*2025-11-03*

Has a lot of info and you can use it all.

### 2/5 — 2017 in 2025

*2025-10-25, version 5.1.9*

The app has great features for 2017, but unfortunately it’s 2025. It’s cut and dry…nothing unique, bold, or exciting. Predictably safe from Alerus. 😔

### 3/5 — Password

*2025-10-09*

Not sure why you have an option for facial recognition if you’re going to make me type in my password anyway.

### 5/5 — Always Alerus

*2025-07-26*

I have had Alerus for years and their professionalism cannot be matched.

### 5/5 — Gracias

*2025-07-19, version 5.1.8*

Muy buen servicio

### 5/5 — Easy Retirement Access

*2025-07-11*

Easy to use app very straightforward. I use it to check my retirement account as well as my contributions couldn’t ask for anything better.

## Frequently asked questions about Alerus Retirement

### What can I do with the Alerus Retirement app?

The app provides fast, free, and secure access to your Alerus employer-sponsored retirement plan account. You can check balances, view investment performance graphs, monitor contributions, review account activity, and even perform transfers or make allocation changes.

### Is the Alerus Retirement app free to use?

Yes, the Alerus Retirement mobile app is free to download and use for participants of Alerus employer-sponsored plans. There are no charges associated with accessing your account information or performing transactions through the app.

### How do I log in to the Alerus Retirement app?

You can access your account within the app using your existing online username and password that you use for your Alerus retirement plan. This ensures a secure and familiar login experience.

### What kind of investment information can I see?

The app allows you to view investment performance graphs, see personal rates of return, check investment allocation, and review your contribution totals. You can also access account activity details for a deeper understanding of your investments.

### Can I make changes to my investments through the app?

Yes, the app provides secure access to perform transfers and make allocation changes to your investments. You can also download account statements for your records.

## Version history (last 5 releases)

### 5.4 — 2026-04-27

Minor UI enhancements to improve the user experience.

### 5.3 — 2025-11-04

This update enhances security and improves user experience. The app now supports multi-factor authentication (MFA) like our website. On first login, you’ll verify your identity using your registered email or phone number to receive a PIN. After successful authentication, you can enable facial recognition/touch id for faster future logins.

What’s New:
* Improved user experience and minor bug fixes.
* Minimum Supported OS: iOS 13.0
* Maximum Supported OS: iOS 26.0

### 5.1.9 — 2025-10-13

As part of our continuing efforts to provide the best protection for our participants, this App 5.1 update provides the same enhanced multi-factor authentication as our website.  On initial log in, the multi-factor authentication uses the same email address and phone number as your website account to provide you with a verification PIN.  Once the authentication is completed successfully, you can request the app to “remember” you and enable facial recognition for expedited logon thereafter.
 
The latest update also includes various user experience improvements and minor bug fixes.

### 5.1.8 — 2025-03-13

As part of our continuing efforts to provide the best protection for our participants, this App 5.1 update provides the same enhanced multi-factor authentication as our website.  On initial log in, the multi-factor authentication uses the same email address and phone number as your website account to provide you with a verification PIN.  Once the authentication is completed successfully, you can request the app to “remember” you and enable facial recognition for expedited logon thereafter.
 
The latest update also includes various user experience improvements and minor bug fixes.

### 5.1.6 — 2023-03-16

As part of our continuing efforts to provide the best protection for our participants, this App 5.1 update provides the same enhanced multi-factor authentication as our website.  On initial log in, the multi-factor authentication uses the same email address and phone number as your website account to provide you with a verification PIN.  Once the authentication is completed successfully, you can request the app to “remember” you and enable facial recognition for expedited logon thereafter.
 
The latest update also includes various user experience improvements and minor bug fixes.

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## More apps by Alerus Financial Corporation

- [Alerus Benefits](https://appshunter.io/ios/app/alerus-benefits/id594275897)
- [Alerus Mobile](https://appshunter.io/ios/app/alerus-mobile/id1477982023)
- [Alerus – Business Banking](https://appshunter.io/ios/app/alerus-business-banking/id1494004305)
- [My Alerus](https://appshunter.io/ios/app/my-alerus/id1603358062)
- [myMERS](https://appshunter.io/ios/app/mymers/id1603945523)

All apps by Alerus Financial Corporation: https://appshunter.io/developer/681153436

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*