# Alerus Retirement — user reviews > 89 indexed App Store user reviews of Alerus Retirement by Alerus Financial Corporation, rated 4.48/5 from 997 ratings. - Source: https://appshunter.io/ios/app/alerus-retirement/id466539270/reviews - App overview in markdown: https://appshunter.io/ios/app/alerus-retirement/id466539270.md - Rating breakdown: 5★ 654 · 4★ 99 · 3★ 32 · 2★ 22 · 1★ 53 ## What do users think of Alerus Retirement? Overall sentiment: negative **Pros** - 👍 User-friendly - 🚀 Easy to use - 💡 Helpful features - 🚀 Organized - 👍 Great app - 👍 Awesome app - 👍 Excellent - 👍 Nice update - 👍 Clean and easy to use - 👍 Great information **Cons** - 🐛 Login process cumbersome - 🐛 Linking external accounts is poor - 🐛 Difficult to navigate - 🐛 Can't find info - 🐛 Difficult to log in - 🐛 Hard to change password - 🐛 It's often a pain to get into account - 🐛 Won't let us open statements - 🐛 Terrible app - 🐛 Cumbersome hard to navigate! - 🐛 Unclearable badge notifications - 🐛 Alerus App slow to use - 🐛 Difficult to get any information from this app - 🐛 4.0 super glitchy - 🐛 Cant login - 🐛 Doesnt work, dont bother - 🐛 Your account has been disabled... again - 🐛 Outdated app, does not work most of the time - 🐛 Worst App Ever - 🐛 Awful App - 🐛 Notifications do not clear - 🐛 Notifications won't clear after viewing them **Commonly reported bugs** - Password / authentication could be improved - Linking external accounts is poor, like Norton Monitoring and Charles Schwab - Not sure why you have an option for facial recognition if you're going to make me type in my password anyway - Can't find info. Don't waste your time downloading as all you get is a balance and no actual activity - App can't remember correct username - Will not allow you to connect to retirement calculators - Animations can't be turned off - not disability friendly - Hard to change pe - It works half the time - Faceid is broke and they wont fix it!!!!! - Statement glitch - Unable to perform basic actions. Often have to log into the website - Can't turn off notifications nor clear one. So frustrating. For now I just hide the app on my last screen - The latest update to the app appears to have put a character limit on the password field to login. As a result, my password which is longer than limit, cannot be inout to login **Most requested features** - Add face id authentication for iPhone - Want to be able to navigate a finance app easily for once - Great APP, but would like Face ID - Summary of all accounts - Facial recognition ## Newest reviews (12 of 89) ### 2/5 — Not great *2025-12-31, version 5.3* Linking external accounts is poor, like Norton Monitoring and Charles Schwab ### 2/5 — 2017 in 2025 *2025-10-25, version 5.1.9* The app has great features for 2017, but unfortunately it’s 2025. It’s cut and dry…nothing unique, bold, or exciting. Predictably safe from Alerus. 😔 ### 3/5 — Password *2025-10-09* Not sure why you have an option for facial recognition if you’re going to make me type in my password anyway. ### 3/5 — App can’t remember correct username *2024-09-19, version 5.1.6* Retype, reinstall, face id, nothing works. Always have to enter password. Seems like a silly problem to have. Otherwise app is fine. ### 5/5 — Very user friendly! *2024-07-24* Very user friendly! ### 5/5 — Great app *2024-07-16, version 5.1.6* Great app ### 2/5 — Will not allow you to connect to retirement calculators *2024-07-16, version 5.1.6* Will not allow you to connect to retirement calculators that are on the app. ### 5/5 — Easy to use *2024-07-13, version 5.1.6* Easy to use and very helpful ### 5/5 — Love it *2024-07-09, version 5.1.6* Good app fast speed ### 5/5 — Great app! *2024-03-21, version 5.1.6* Love the app! ### 3/5 — Sign in *2024-02-02, version 5.1.6* It’s often a pain to get into account. It can be very frustrating. ### 3/5 — Money is stressful *2024-01-24, version 5.1.6* Add face id authentication for iPhone ## Most critical reviews (10 lowest-rated) ### 1/5 — Login process cumbersome *2026-01-01, version 5.3* Password / authentication could be improved. When logging in, if you select remember my username it will convert the first letter of your username the next time you login to lowercase, causing a login failure. Otherwise it works as expected. ### 1/5 — Feedback *2024-11-26, version 5.1.6* Difficult to navigate ### 1/5 — Not user friendly *2024-09-26, version 5.1.6* Can’t find info. Don’t waste your time downloading as all you get is a balance and no actual activity. ### 1/5 — Delirious Alerus steal from the poor and benefit the rich *2024-08-02, version 5.1.6* Lack of understanding, lack of empathy, and lack of communication!! You ask for help and get the run around! Where is my 25% nobody knows all they can say is we want your money so we can make money!! ### 1/5 — New app is not good *2024-07-12, version 5.1.6* Please bring back the old app…. At least with the old app you could actually find information ### 1/5 — Animations can’t be turned off - not disability friendly *2024-05-25* The app’s overall design is meh. Would be “good enough” however they have built in superfluous animations that swipe the screen up and down like a page turning - and there is no way to turn this off. As a person with visually triggered seizures, this app is not usable. Really wish the designers thought about accessibility. ### 1/5 — Login *2024-05-23, version 5.1.6* Difficult to log in ### 1/5 — Can’t change pw *2024-02-21, version 5.1.6* Hard to change pe ### 1/5 — Not helpful *2023-10-31, version 5.1.6* I was directed to this app to find information on submitting a claim for my LPflex account and when I log in there is no link!! ### 1/5 — Faceid is broke and they wont fix it!!!!! *2023-09-23, version 5.1.6* ! ## Most praised reviews (10 highest-rated) ### 5/5 — It’s good *2026-03-12* Lets you see what you need for quick reference. ### 5/5 — Great App *2025-11-11, version 5.3* Keeps me updated ### 5/5 — Great App *2025-11-03* Has a lot of info and you can use it all. ### 5/5 — Always Alerus *2025-07-26* I have had Alerus for years and their professionalism cannot be matched. ### 5/5 — Gracias *2025-07-19, version 5.1.8* Muy buen servicio ### 5/5 — Easy Retirement Access *2025-07-11* Easy to use app very straightforward. I use it to check my retirement account as well as my contributions couldn’t ask for anything better. ### 5/5 — Great App *2024-11-14, version 5.1.6* Keeps me updated ### 5/5 — Easy to use *2024-10-25* The app is user friendly ### 5/5 — NEST *2024-10-13, version 5.1.6* Easy to use ### 5/5 — App works well *2024-10-12* The Alerus app works well! It is nice to be able to login from anywhere and see what the balance is! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*