# Alex311

> City services and information app for Alexandria residents. (iPhone/iPad app by City of Alexandria, Va..)

- Source: https://appshunter.io/ios/app/alex311/id1460145967 (this page in markdown: same URL + `.md`)
- Developer: [City of Alexandria, Va.](https://appshunter.io/developer/1190653675)
- Category: Utilities
- Price: Free
- Rating: 4.17/5 from 6 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 55 MB
- Languages: English
- Released: 2020-02-20
- Data updated: 2026-06-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/alex311/id1460145967/reviews.md

## What is Alex311?

Alex311 is the City of Alexandria’s mobile app to connect you to more than 175 City services and information while you’re on the go. See something that requires attention? Take photos with your device to upload into the app with your request. Specify the exact location of a service request on a detailed map. Use the mobile app to track progress of your request and provide feedback about your experience with Alex311.

Frequently requested services include:

Missed Collection 
Parking 
Potholes 
Trash & Recycling Containers 
Trees 
Street Cleaning 
Yard Waste / Bulky Items Pickup
Request information about:
Museum hours and activities
Park reservations
Event venues
Recreation programs
Volunteer opportunities
Planting trees in medians
Parking permits
Tax bills
Leaf collection
And more

## Key features

- Access 175+ city services
- Report issues with photos
- Pinpoint request locations on map
- Track request progress
- Provide service feedback
- Find information on events and permits

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/alex311/id1460145967/reviews.md

### 1/5 — Broken

*2026-01-13*

Ruined

### 4/5 — New App Issues

*2026-01-02*

The new version of this app still has some bugs to work out. I think the old version was easier to use. Also every ticket should show up in the order it was posted.

### 4/5 — New App Issues

*2025-12-30*

The new version of this app still has some bugs to work out.

## Frequently asked questions about Alex311

### What is Alex311?

Alex311 is the official mobile app for the City of Alexandria, providing access to over 175 city services and information. It allows users to report issues, track requests, and find details about city programs and facilities.

### What types of services can I access through Alex311?

You can request services like missed trash collection, report potholes, manage parking issues, and inquire about trash and recycling containers. It also provides information on museum hours, park reservations, event venues, and recreation programs.

### Can I report problems with photos using Alex311?

Yes, Alex311 allows you to take photos with your device and upload them directly into your service request. This helps provide clear visual context for the issue you are reporting.

### How can I track my service requests in Alex311?

Once you submit a service request through Alex311, you can use the mobile app to track its progress. You can also provide feedback on your experience with the service.

### Is Alex311 available on all devices?

Alex311 is available for both iPhone and iPad. It is designed to be accessible on Apple's mobile operating systems.

### How often is Alex311 updated?

The app was last updated on December 24, 2025, indicating a commitment to regular maintenance and feature enhancements. The latest version is 6.0.0.

### What is the user rating for Alex311?

Alex311 has a perfect rating of 5.0 stars based on 3 user ratings. This suggests a highly positive user sentiment among its current users.

### Does Alex311 have ads?

No, Alex311 does not contain advertisements. It is a free application designed to provide city services without interruption from ads.

## Version history (last 5 releases)

### 6.0.2 — 2026-06-16

Bug fixes and API upgrades

### 6.0.1 — 2026-05-04

Bug Fixes and Enhancements

### 6.0.0 — 2025-12-24

API upgrade and Bug Fixes

### 5.0.0 — 2023-08-07

This update includes some major features like service alerts, email verification, asset selections from the location page, and force update, along with some minor bug fixes.

### 4.0.0 — 2023-06-05

minor enhancements

## Apps similar to Alex311

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Baltimore City 311](https://appshunter.io/ios/app/baltimore-city-311/id1419786875) | 2.3 (111) | Free | Utilities |
| [EZ Tolls VA](https://appshunter.io/ios/app/ez-tolls-va/id1447851236) | 2.4 (58) | Free | Utilities |
| [Mini U Storage](https://appshunter.io/ios/app/mini-u-storage/id1275171219) | 4.7 (1,264) | Free | Utilities |
| [Virginia Mobile ID](https://appshunter.io/ios/app/virginia-mobile-id/id6480013606) | 4.6 (8,983) | Free | Utilities |
| [Bigbelly Smart Compost](https://appshunter.io/ios/app/bigbelly-smart-compost/id1587527579) | 3.1 (7) | Free | Utilities |
| [Virginia MCP](https://appshunter.io/ios/app/virginia-mcp/id1625112513) | 3.1 (124) | Free | Utilities |

## More apps by City of Alexandria, Va.

- [Alexandria CSB Connect](https://appshunter.io/ios/app/alexandria-csb-connect/id6535647093)

All apps by City of Alexandria, Va.: https://appshunter.io/developer/1190653675

## Related topics

[citymapper alexandria](https://appshunter.io/ios/topics/citymapper-alexandria)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-23.*