# ALFACO Rewards — user reviews

> 42 indexed App Store user reviews of ALFACO Rewards by MUKAFAAT MARKETING SOLUTIONS COMPANY, rated 2.80/5 from 22 ratings.

- Source: https://appshunter.io/ios/app/alfaco-rewards/id1350355734/reviews
- App overview in markdown: https://appshunter.io/ios/app/alfaco-rewards/id1350355734.md
- Rating breakdown: 5★ 8 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 10

## Newest reviews (16 of 42)

### 1/5 — Can’t even register

*2023-02-13, version 2.2.1*

Downloaded it today because i want loyalty points but i can’t even register an account, this is so disrespectful to have on the bag for restaurants you buy from, shame on you for letting this happen as a major company

### 1/5 — Can’t use the app

*2022-11-28, version 2.2.1*

I faced the issue since I download the app until today I have same issue, it seems like I have an account but I forgot the password and I didn’t get any updates till know! Should I delete the app?

### 1/5 — Can not register

*2022-11-08, version 2.2.1*

I dont know why it keeps showing that my number is already registered while it is not and at the same time I can not reset the password?? Please tackle this issue

### 1/5 — تطبيق ستيك هاوس

*2022-10-31, version 2.2.1*

التطبيق مستفز بشكل كل ما اسجل يجي الرقم ١٠ خانات وادخل الرقم مضبوط ولا يضبط للاسف واللغه انجليزي ويجي عربي. بس

### 1/5 — 👎🏽

*2022-02-23, version 2.2.1*

البرنامج سيء وركيك جداً

### 1/5 — Can’t create an account!!

*2022-01-14, version 2.2.1*

I tried many times to create an account. But there is a problem with the app.

### 1/5 — No

*2021-09-29, version 2.1.9*

Doesn’t work

### 1/5 — App not working

*2021-08-20, version 2.1.9*

I can’t singe in to my account. When I tried to reset my account the message not received.

### 1/5 — Do you read the comments!!!!!!!!!!!!!

*2021-07-22, version 2.1.9*

We cant reset our passwords!!
It is difficult to reach you to get the support, When I select to reset the password a notification tell me that an email has been sent, nothing is received.

This issue is happening since months and no support from your side.

Please support

### 1/5 — ?

*2021-06-10, version 2.1.9*

Register using phone number when login ask for email verification???!!!!

### 1/5 — They not add my points

*2021-04-18, version 2.1.9*

More than 2 times I eat there in restaurants but they are not adding the points they just take my invoice they say the manager will send it to company to add it this is unfair

### 1/5 — تطبيق فاشل لا يتم تسجيل الدخول

*2021-01-27, version 2.1.8*

عند التسجيل يكمل البيانات ثم يؤكد لك التسجيل وعند الإستخدام وتسجيل الدخول لا يقبل نهائياً

### 1/5 — App is not working

*2020-12-08, version 2.1.6*

Unable to login or recover my password

### 1/5 — Register

*2020-04-09, version 2.0.11*

I tried to register two times with two numbers. when i try to sign up the application doesn’t recognize my number and password and i can’t reset my passwords because the application will not recognize the reset information.

### 1/5 — Crashing after update

*2020-03-24, version 2.0.10*

App keeps crashing after last update

### 1/5 — عيا يسجل

*2020-02-29, version 2.0.5*

اسوي اسجيل ويقول تم ثم اذا بسجل دخول يقول غير صحيح

## Most critical reviews (10 lowest-rated)

### 1/5 — Over 2 Years & it doesn’t work

*2024-01-16, version 2.11.2*

Doesn’t work at all

### 1/5 — How to change password

*2023-11-29, version 2.08.1*

I am using a new phone and the app is not accepting my password. And when I change it, it just sends me pin on my phone number. I dont have physical card. I just have digital card and all my points are on it. Please help

### 1/5 — مايشتغل

*2023-09-25, version 2.08.1*

احاول اسجل مو راضي يقبل ولاباسوورد ولايرسل رسايل جوال

### 1/5 — Can’t login

*2023-09-24, version 2.08.1*

I’ve tried everything and I can’t pass the login phase 

Not sure it’s a program issue or the instructions are unclear.

It’s really annoying and frustrating 

Do better for god sake.

### 1/5 — Great idea but

*2023-08-20*

Its a great idea. But increasingly they are  unable to add points when you eat in or do take away due to poor internet connection. Promises are made to add later but tarely do the points appear

### 1/5 — يعلق كثيير

*2023-07-14, version 2.07.1*

سيء للغاية

### 1/5 — التطبيق سيء وبطيء ولا يعمل

*2023-06-28, version 2.6.2*

تطبيق بطيء جدًا وسيء واغلب الأشياء لا تعمل

### 1/5 — The app has been down for Many days

*2023-06-19, version 2.2.1*

‏The app has been down for Many days !

### 1/5 — عبدالعزيز

*2023-06-06, version 2.2.1*

ما اقدر احط رقم جوالي تطبيق فاشل

### 1/5 — The app doesn’t work

*2023-05-29, version 2.2.1*

I downloaded the app and wanted to sign in but it doesn’t work..the app needs maintenance

## Most praised reviews (10 highest-rated)

### 5/5 — Appreciation 🌹

*2020-12-06, version 2.1.6*

Thankfulness to social workers and also for all their amazing work and good personality specially Mr. Biljune who work in prince Turki alawwal rd 👏🏽👏🏽You deserves my very applauses as well as my gratitude!!

### 5/5 — الكل لازم يستخدمه

*2019-10-23, version 1.6.9*

تطبيق يجمع لك نقاط كل من مشترياتك في مطاعم الفا ( ستيك هاوس - بياتو - فاير قريل - سيتي فريش كيتشن )

### 5/5 — Prahalad Pokhrel

*2019-09-17, version 1.6.9*

Very good offer in the every day offer good job 😍❤️

### 5/5 — Excellent

*2019-09-17, version 1.6.9*

Excellent app..really loved it👌

### 5/5 — عرض رائع

*2019-09-17, version 1.6.9*

عروض جميلة

### 5/5 — عروض جيده

*2019-09-17, version 1.6.9*

سهل الاستخدام ويجود عروض خاصه لحاملي التطبيق.

### 4/5 — Application

*2023-06-20, version 2.2.3*

Slow and not fast enough for finding inquiries about many information needed

### 3/5 — Cards and menu

*2019-02-15, version 1.6.7*

It is good app but it can be better if:
* I can buy points through the app
* I can send points as a gift to another friend
* The card can be saved in wallet so as I can show it to the waiter offline
* The menu of each restaurant to be available through the app

### 2/5 — Crashes.

*2023-06-18, version 2.2.1*

It was working until a few days ago. Every time I try to open the app it closes.

### 2/5 — Password recovery

*2020-10-10, version 2.1.4*

I’m unable to get password recovery for my account

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*
