# AlfaPay by Al Fardan Exchange — Send money instantly from UAE > Secure and fast international money transfers and local bill payments from the UAE. (iPhone/iPad app by Al Fardan Exchange.) - Source: https://appshunter.io/ios/app/alfapay-by-al-fardan-exchange/id1606703014 (this page in markdown: same URL + `.md`) - Developer: [Al Fardan Exchange](https://appshunter.io/developer/1542953837) - Category: Finance, Business - Price: Free - Rating: 3.40/5 from 10 App Store ratings · 77 written reviews indexed - Age rating: 17+ - Requires: iOS 15.0 · 173 MB - Languages: American English - Released: 2022-05-12 - Data updated: 2026-09-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/alfapay-by-al-fardan-exchange/id1606703014/reviews.md ## What is AlfaPay by Al Fardan Exchange? AlfaPay by Al Fardan Exchange (licensed by the Central Bank of the UAE) is your fast and secure way to send money from the UAE. Built by one of the UAE’s most trusted financial institutions, AlfaPay lets you transfer money worldwide, pay local bills, and manage prepaid travel and WPS cards with ease. AlfaPay by Al Fardan Exchange brings you: ● Great exchange rates and transparent fees ● Instant money transfers to 120+ countries via bank account, cash pickup, or mobile wallet ● Instantly send or receive money using your mobile number via Aani ● Secure payments: use bank transfer, debit/credit card, WPS, or book online and pay at any branch ● Pay local bills: Etisalat, du, SEWA, Salik, Nol, Mawaqif, Dubai Police, and more ● Track and manage beneficiaries, favorite routes, and schedule repeat transfers ● 24/7 customer support via in-app chat and hotline ● Top up your Travelez Prepaid Card in a few taps Whether in Abu Dhabi, Dubai, Sharjah, or any Emirate, use the in-app Rate Calculator to check live rates before you transfer. Get notified about offers and promotions and complete your verification (Know Your Customer/KYC details) securely. How it works: -Sign up and verify your profile -Add a beneficiary -Choose transfer mode (bank, cash pickup, wallet) Trusted Partner: Millions of customers have trusted Al Fardan Exchange for over five decades. You can too. We ensure every transaction is secure, compliant, and reliable. Proudly fulfilling journeys since 1971. Support: In-app chat, email: help@alfapay.com, or call: 600 522 265. Download AlfaPay by Al Fardan Exchange and experience the fastest, most secure way to send money worldwide from the UAE. Al Fardan Exchange Money matters made simple-Pay securely and track your transfer in real time ## Key features - Instant money transfers worldwide - Local bill payments - Transparent exchange rates and fees - Multiple transfer methods - Beneficiary and transfer management - 24/7 customer support ## Recent user reviews (10 of 77) All indexed reviews: https://appshunter.io/ios/app/alfapay-by-al-fardan-exchange/id1606703014/reviews.md ### 1/5 — Worst Service Ever *2026-06-19, version 4.4.22* Highly unprofessional app! They deducted my salary advance repayment on June 3rd, but my approved AED 875 limit has been blocked for over 15 days due to their internal system glitch ("Repayment is pending" error with Abhi Fintech). Their customer support completely ignores emails and repeatedly lies by asking for "another 24 hours" every single day. Absolute waste of time and terrible experience. Avoid this app if you want peace of mind! ### 1/5 — Worst for online transactions *2026-06-19, version 4.4.22* Please never use this application for online payments. Both my friend and I recharged our NOL cards through this app after being informed that the balance would be activated within 45 minutes. However, even after two days, the amount was still not reflected when using RTA buses. As a result, both of us received fines of AED 200. If the balance cannot be activated within the stated timeframe, why mislead loyal customers with inaccurate information? Experiences like this seriously damage the credibility and trustworthiness of the service. After this incident, I am very hesitant to use this application for any future transactions. ### 1/5 — EID MISMATCHED!!!!! *2026-06-03, version 4.4.22* It’s my first time using this al fardan exchange!!!! Why every time i scan my EID and my face it says mismatched!!!! I input all correct!!!! Not convenient application!!! Very worst!!!!! ### 1/5 — Never again alfardan *2026-06-01, version 4.4.22* Everytime i send using this its giving me headache.sooo dificult always something wrong even nothings wrong with my acount ### 5/5 — Helpful and professional staff *2026-05-11, version 4.4.22* Excellent service experience. The Ms. Hafzah Muroor Branch cashier was very professional, polite, and efficient .Thank you for providing such great customer service!” ### 1/5 — Very bad experience this apps *2026-04-01, version 4.4.21* I sent money last 25 March 2026 but till now is not credited to my bank account and it was already deducted to my bank account. I called 26 March 2026 and they made a complaint they said it will sorted maximum within 3 days and it’ll be on 30 March and now 01 April 2026 still I’m waiting my money back or sent to my bank account. I trusted this apps but now they took money from the labour like me. One from the customer service my money showing pending and why not your returning back my money to my bank account??? ### 5/5 — Convenient *2026-02-12, version 4.4.18* It’s convenient and doesn’t charge much while transferring the amount. ### 1/5 — Transfer that got stuck *2026-01-23, version 4.4.17* I’ve never had a problem with this app until I did a transaction that is still stuck without getting any help from the customer care. I’ve been trying to reach out through sending emails without getting any response even tried to call them and they’ve told me I’ll receive any email but nothing yet happened. It is very disappointing that we trust them but they can’t help us when we have a problem . I am so sad and broken as as customer that I can’t get the help from their side 😭 it’s been weeks please do something🤦‍♂️🤦‍♂️🤦‍♂️ ### 1/5 — Very Bad Service *2025-12-17, version 4.4.15* I attempted to transfer money through Alfapay, but the transaction has been stuck on “processing” for nearly 10 hours and eventually failed. It has been three days, and I have not received my funds back, nor have I received any notification regarding the refund. This was an emergency transfer for a hospital case, and the delay is extremely concerning. I request immediate action and better communication regarding failed transactions and refunds. ### 1/5 — Poor customer service *2025-12-12, version 4.4.15* They don’t have time to reply to your concern. They have scam free service charge. Once the beneficiary received the money they will deduct the money you send by bank. So disappointment. Poor service ## Frequently asked questions about AlfaPay by Al Fardan Exchange ### What countries can I send money to with AlfaPay? AlfaPay allows instant money transfers to over 120 countries worldwide. You can choose to send money via bank account, cash pickup, or mobile wallet for maximum convenience. ### How secure are transactions with AlfaPay? AlfaPay is licensed by the Central Bank of the UAE and built by a trusted financial institution. It ensures secure payments using bank transfer, debit/credit card, WPS, or by booking online and paying at a branch. ### Can I pay local bills using AlfaPay? Yes, AlfaPay enables you to pay various local bills, including those for Etisalat, du, SEWA, Salik, Nol, Mawaqif, and Dubai Police, among others. ### What are the fees and exchange rates for transfers? AlfaPay offers great exchange rates and transparent fees for all transactions. You can use the in-app Rate Calculator to check live rates before initiating a transfer. ### How can I get customer support for AlfaPay? Customer support is available 24/7 via in-app chat and a hotline. You can also reach them via email at help@alfapay.com or by calling 600 522 265. ### What devices is AlfaPay supported on? AlfaPay is currently supported on iPhone and iPod devices. The app is rated for users aged 17 and above. ### How often is AlfaPay updated? The latest version of AlfaPay is 4.4.21, which was last updated on March 2, 2026. Updates typically include new features, performance improvements, and security enhancements. ### Does AlfaPay have ads? No, AlfaPay does not contain advertisements. As a free application, it focuses on providing a seamless user experience without interruptions from ads. ## Version history (last 5 releases) ### 4.4.28 — 2026-07-23 The Alfa Pay app now offers a comprehensive Cards module, enabling customers to seamlessly apply for new Travelez Platinum card and manage their card lifecycle from a single, secure platform. Key features include: Apply for a new Travelez card Complete digital onboarding View card details and transaction history Card activation PIN generation and reset Card controls (block/unblock) Replace or renew cards Manage limits and security settings Access support for card-related services All card services are protected with secure customer authentication. ### 4.4.27 — 2026-07-20 The Alfa Pay app now offers a comprehensive Cards module, enabling customers to seamlessly apply for new Travelez Platinum card and manage their card lifecycle from a single, secure platform. Key features include: Apply for a new Travelez card Complete digital onboarding View card details and transaction history Card activation PIN generation and reset Card controls (block/unblock) Replace or renew cards Manage limits and security settings Access support for card-related services All card services are protected with secure customer authentication. ### 4.4.26 — 2026-07-13 Enjoy an improved AlfaPay experience with enhanced security, a seamless Pay by Bank transaction flow, a refreshed interface and performance improvements. Update now for a faster, smoother and more reliable app experience. ### 4.4.25 — 2026-07-01 We've refreshed the application's color theme with a modern, visually appealing design to enhance its overall look and feel. Alongside the updated appearance, we've also improved the user experience by making navigation smoother, interactions more intuitive, and the interface easier to use. ### 4.4.22 — 2026-05-07 Bug fixes and enhancements ## Apps similar to AlfaPay by Al Fardan Exchange | App | Rating | Price | Category | | --- | --- | --- | --- | | [ADCB \| Nomo UAE](https://appshunter.io/ios/app/adcb-nomo-uae/id1670731293) | 4.7 (109) | Free | Finance | | [Al Hilal \| Nomo UAE](https://appshunter.io/ios/app/al-hilal-nomo-uae/id1672005671) | 4.8 (10) | Free | Finance | | [Aani](https://appshunter.io/ios/app/aani/id6444847879) | 3.2 (10) | Free | Finance | | [du Pay](https://appshunter.io/ios/app/du-pay/id6479500146) | 4.6 (96) | Free | Finance | | [ILOE](https://appshunter.io/ios/app/iloe/id1660797065) | 1.1 (23) | Free | Finance | | [Hubpay](https://appshunter.io/ios/app/hubpay/id1544666054) | 4.5 (21) | Free | Finance | ## More apps by Al Fardan Exchange - [Alfa Academy AFEX](https://appshunter.io/ios/app/alfa-academy-afex/id1583002289) - [Travelez Plus Platinum](https://appshunter.io/ios/app/travelez-plus-platinum/id1590728322) - [Alfa Club by Al Fardan](https://appshunter.io/ios/app/alfa-club-by-al-fardan/id1602483106) All apps by Al Fardan Exchange: https://appshunter.io/developer/1542953837 ## Related topics [alpha pay](https://appshunter.io/ios/topics/alpha-pay) · [al ansari exchange](https://appshunter.io/ios/topics/al-ansari-exchange) · [al ansari exchange send money](https://appshunter.io/ios/topics/al-ansari-exchange-send-money) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*