# AlgaPSA Mobile — Ticketing

> Mobile companion for IT service businesses to manage tickets and time entries. (iPhone/iPad app by Nine Minds LLC.)

- Source: https://appshunter.io/ios/app/algapsa-mobile/id6760326836 (this page in markdown: same URL + `.md`)
- Developer: [Nine Minds LLC](https://appshunter.io/developer/1883902379)
- Category: Business, Productivity
- Price: Free with in-app purchases
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 15.1 · 37 MB
- Languages: American English
- Released: 2026-04-28
- Data updated: 2026-08-11
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/algapsa-mobile/id6760326836/reviews.md

## What is AlgaPSA Mobile?

AlgaPSA Mobile is the companion app for AlgaPSA, a Professional Services Automation platform for Managed Service Providers (MSPs) and IT service businesses.

Use AlgaPSA Mobile to:
• Manage client tickets on the go
• Track time entries against billable clients
• View dashboards and tickets assigned to you
• Respond to client requests from anywhere
• Scan barcodes, serial numbers, and MAC labels to look up products, stock units, and deployed assets
• Receive stock and purchase orders, adjust quantities, run cycle counts, and receive transfers into your van
• Install a serialized unit onto a client's ticket and create its managed asset automatically — or register a device you find in the field
• Open any asset to record maintenance, review installed software and notes, and trace its full stock history from vendor receipt to install
• Work a prioritized queue that tells you who to call next, and why
• Tap to call and log it as an interaction, schedule follow-ups, and mark deals won or lost

AlgaPSA Subscription
The AlgaPSA Monthly subscription is available in-app for individual MSP operators.
• $14.99/month (auto-renewable)

Enterprise Plans
MSPs with teams use Pro plan, which is provisioned on the web by an organization administrator. Team members sign in via SSO (Microsoft or Google) or Sign in with Apple.

Subscription details:
• Title: AlgaPSA Monthly
• Length: 1 month (auto-renewing)
• Price: $14.99 per month

Payment will be charged to your Apple ID at confirmation of purchase. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. Manage or cancel in your Apple ID Settings.

Privacy Policy: https://algapsa.com/static/privacy_policy
Terms of Use (EULA): https://algapsa.com/static/master_terms

## Key features

- Manage client tickets
- Track time entries
- View assigned dashboards and tickets
- Respond to client requests
- Mobile access for MSPs

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| AlgaPSA Monthly | $14.99 | per month |



## Frequently asked questions about AlgaPSA Mobile

### What is AlgaPSA Mobile?

AlgaPSA Mobile is the companion app for the AlgaPSA Professional Services Automation platform. It allows IT service professionals to manage client tickets, track billable time, and view assigned tasks on their mobile devices.

### How much does AlgaPSA Mobile cost?

The AlgaPSA Mobile app itself is free to download. However, it requires an AlgaPSA subscription, with the 'AlgaPSA Monthly' plan costing $14.99 per month for individual operators. Enterprise plans are provisioned via the web.

### What devices does AlgaPSA Mobile support?

AlgaPSA Mobile is available for iPhone, iPad, and iPod devices. It is designed to work across Apple's mobile ecosystem.

### How do I manage my AlgaPSA subscription?

Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. You can manage or cancel your subscription directly within your Apple ID Settings.

### Is AlgaPSA Mobile suitable for teams?

Yes, AlgaPSA Mobile is designed for individual MSP operators and also supports team members using Enterprise Plans (Pro or Premium). Team members can sign in via SSO (Microsoft or Google) or Sign in with Apple.

### What is the update frequency for AlgaPSA Mobile?

The latest version, 1.2.0, was released on June 17, 2026, indicating active development. Users can expect regular updates to improve functionality and address any issues.

### Does AlgaPSA Mobile have ads?

No, AlgaPSA Mobile does not contain advertisements. The app is free to download and relies on its subscription model for revenue.

### What are the privacy and terms of use for AlgaPSA Mobile?

AlgaPSA Mobile adheres to a privacy policy available at https://algapsa.com/static/privacy_policy and a Terms of Use (EULA) at https://algapsa.com/static/master_terms.

## Version history (last 5 releases)

### 1.4.0 — 2026-08-06

New in 1.4.0
• Inventory — scan barcodes, serial numbers and MAC labels to look up products, stock units and assets. Receive stock and POs, adjust, run cycle counts, and receive transfers.
• Field assets — scan a device on site to view it, link or open a ticket, record maintenance, see installed software and its full stock history (received → transferred → installed).
• Sales Opportunities — work your queue, log a call as an interaction, schedule follow-ups, and mark deals won or lost.
• Fixes and polish across scanning and navigation.

### 1.3.0 — 2026-07-10

New: Activities

- One Activities screen now gathers your tickets, project tasks, schedule, ad-hoc to-dos, and workflow approval tasks into a single list.
- Filter by type, status, priority, or due date, and sort the list the way you work.
- Group by type, priority, status, or due date, or create your own groups and drag items into the order you want.
- Priority filtering and grouping now use your tenant's real priority scheme instead of a generic high, medium, low.
- Workflow tasks: a task assigned directly to you can be completed without claiming it first, and the form fields render with the same components as the web app.

Plus icon and polish updates across the activity list and navigation.

### 1.2.0 — 2026-06-17

NEW
  • Connect to your own appliance — point the app at your company's AlgaPSA instance by scanning a QR code from the web dashboard or entering its address
  • Redesigned navigation with a slide-out menu for quick access to every section
  • Time Entries — review your time for the current period at a glance
  • Schedule — see your day and edit ticket and ad-hoc entries on the go
  • Clients & Contacts — browse directories, view details, assign account managers, and jump straight to related tickets
  • Tags — view tags on the ticket list and add them on tickets, and filter your ticket list by tag

  IMPROVEMENTS & FIXES
  • Fixed the back button not responding on iOS 26
  • Cleaner email reply threads in ticket conversations
  • Inactive clients and contacts no longer appear in pickers
  • Editing a comment no longer reorders the conversation

### 1.1.0 — 2026-05-28

Threaded comment replies & team time visibility
  
  • Reply directly to any ticket comment — replies stay nested under
    the comment they answer, so two conversations on the same ticket
    no longer get tangled together.
  • Collapse or expand a thread to keep long tickets readable.
  • See time entries logged by other team members on a ticket, not
    just your own.
  • Edits, reactions, resolutions, and internal/client labels all
    continue to work inside threads.

  Plus performance improvements and bug fixes.

### 1.0 — 2026-04-28

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*
