# Algbra — user reviews > 73 indexed App Store user reviews of Algbra by Algbra FS UK Limited, rated 5.00/5 from 19 ratings. - Source: https://appshunter.io/ios/app/algbra/id1610109395/reviews - App overview in markdown: https://appshunter.io/ios/app/algbra/id1610109395.md - Rating breakdown: 5★ 19 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## What do users think of Algbra? Overall sentiment: mixed **Pros** - 👍 Clean and straightforward UI - 🚀 Speedy ecosystem - 🔒 Safe and essential banking - 👍 Easy to use - ✨ Ethical and sustainable values - 💡 Innovative features - 💰 Cashback rewards - 💳 Smooth app experience - 🎨 Beautiful app design - 📈 Track spending - 🌍 Track carbon footprint - ✅ Intuitive UX - 🚀 Smooth onboarding - 👨‍👩‍👧‍👦 Community feel - 💯 Game changer - 🌟 Best banking app - ✅ User-friendly app - 🚀 Futuristic app - ✅ Seamless user experience - 🚀 Great design - 👍 Honest and no charge - ✨ Fresh and fluid experience - ✅ Modern UI **Cons** - 😞 No response after applying - ⚠️ Account blocked for no reason - 🆘 Unable to spend/send - 🚫 Not for NI residents - 😥 Withholding funds - ❌ Horrible app - 💥 App crashing constantly - 🔒 Account closed randomly - 📞 No customer support - 🚫 Do not use this app - 🐌 Slow customer support replies - ❌ Bank account closed with no reason - ⏳ Long wait for money return - ❌ Flawed application process - 🐌 Pathetic customer service - 🐛 Update bug preventing access - ⏳ Slow verification process - ⏳ Refusing to return money - ❌ Bad customer support - 🚫 Stay away - 📉 Limited benefits - 🤷‍♀️ Support agents can't answer questions - 🚫 No FSCS protection - cluttered cashback receipts - 🚫 Closed account for no reason - 💸 They like to steal your money - 😡 Horrid customer service - 😠 Unable to access funds - 📉 Climate change is a scam - 🤔 Account on hold, asked for personal details - 🗑️ Absolute garbage service - ✋ Stay away from this app - 👎 Wouldn't suggest - 💸 Value your money & sanity, avoid this bank - 🐌 Terrible customer care - ⏳ Funds not returned promptly **Commonly reported bugs** - App keeps telling to update even after update - Account frozen and restricted - Account blocked randomly - App crashing non-stop - Balance not showing - Cube not showing - No transactions showing - Account closed on Christmas Eve - Account closed randomly - Account closed with money in it - Account closed without reason - Account closed while abroad - Money not returned within 28 days - Passport picture flare causing rejection - Card blocked randomly - Account on hold - Account blocked after wages paid in - Account blocked after receiving payment - Account blocked before Christmas - Account blocked after sending payslip and bank statement - Account closed without explanation - Account on hold with no explanation - Card declining - Account closed without reason given - Account closed with rent money in it - Account closed without valid reason - Account blocked each time making a transfer - Account blocked after receiving wages - Account blocked after sending documents - Account blocked after sending proof - Account blocked after sending ID/selfie - Account blocked after sending nominated account - Account blocked after sending bank transfers - Account blocked after receiving a payment over £50 **Most requested features** - Ability to delete bank contacts - Apple Pay - Debit card top ups - Subscription plan for cashback/credit score - Interest on balances - Disposable cards - Savings Pots - Dark mode - Apply Pay - Option to update personal details ## Newest reviews (12 of 73) ### 2/5 — Overall Good - ANNOYING System. *2025-06-10, version 0.259.0* This app over the years has been good to me however they have some issues where every so often they just put some sort of block on your card for no apparent reason where in turn you’re unable to spend/send or even send between savings accounts which leaves people and myself in a rut when we use this account on a day to day basis. Wouldn’t recommend for daily use. Maybe as a secondary or back up account/card. Disappointed. ### 3/5 — Bank Contracts *2025-02-09, version 0.236.4* Why don’t you all add the ability to delete bank contacts in the transfer section of the app ? It is a good app and the digital bank as well but this issue kills your app ### 2/5 — Worse contact support *2024-08-22, version 0.232.13* When u need urgent help they take years to reply and there’s no contact phone number only available by message. ### 1/5 — No reason for closing my account *2024-07-12, version 0.232.0* I’ve had this bank for over a year now and it’s always worked for me never had issues other than their slow and late replies. They closed my account the other day while I am abroad and couldn’t give me a reason as to why and they are saying it will take 28 days for my money to return I have 1k in there and I need the money for bills and payments and stuff. This is ridiculous ### 1/5 — Stay away *2024-06-10, version 0.224.10* Don’t download, they close your account and tell you you will get your money within 28 days, it’s been almost 2 months and I’m yet to receive my money, I have emailed severally but I get the same reply. Can you return my money to me ### 1/5 — Flawed application process *2024-05-03* It only asks you few things, name, address, passport life picture and video selfie with instructions. Got rejected twice and when contacted support they just say. We can’t say why but we can’t accept your application. Very weird process and customer support. Also had problems with Chase on the automatic application but they could tell me the reason, passport picture flare, and in no time it was fixed and I got my account open. ### 1/5 — pathetic *2024-04-22, version 0.224.10* literally just block your card randomly cause they think payments are deemed “suspicious” and take 50 million years to reply back ### 1/5 — Update bug *2024-04-03, version 0.224.10* I’ve just updated the app and when I open it, it keeps telling me to update the app even though I’ve just done it. As a result, I’m unable to access my account. ### 2/5 — My funds *2024-03-07, version 0.221.17* Hello, The customer service are not getting back to me yet or even taking time to even reply a single email. I have dropped my nominated account since on the 11th of January 2024 and I was told it will take 28days but it’s not over 28days delayed. I have bills to pay please HELP. Thanks ### 2/5 — Verification very very slow *2024-02-19, version 0.218.31* “Open an account in minutes”… I’ve been waiting for verification for a week since submitting ID/selfie… ### 1/5 — Refusing to return my money they are holding *2024-02-13, version 0.218.31* I have three bank transfers pending now for 3 weeks. I messaged and got we will look into it reply. Nothing since. Where is my money. It’s now been 3 weeks they have held my money. ### 4/5 — Decent app, limited benefits *2024-01-01, version 0.218.31* App is decent, had good benefits (cashback) but it’s expiring soon. Pay at pump services don’t work though as Algbra doesn’t allow those types of transactions. Support is responsive but it seems the agents can’t answer some questions about their services such as the previously mentioned pump payments. The other downside is that the there’s no FSCS protection however as they only offer a current account that’s not a huge deal. Overall good but not a long term challenger to Chase as an example. Also it’s nice how the cash-back automatically goes into your account, but it’s not great that it’s so frequently as when looking back over my transactions it’s adds a lot of visual clutter to look back through loads of tiny cashback payments. ## Most critical reviews (10 lowest-rated) ### 1/5 — They take your money *2026-06-03, version 0.314.8* I sent some money to this account and have no access to it, ive been trying to get it back for weeks and all they are doing is asking how im going to fund this account. Why does that matter. ### 1/5 — No response *2025-08-17, version 0.274.3* Applied and heard absolutely nothing even though you have all my details and information. Doesn’t seem trustworthy, wouldn’t bother applying ### 1/5 — Not for NI residents *2025-05-12, version 0.250.5* 👆 ### 1/5 — Disappointed *2025-05-06, version 0.250.5* I have had this bank for 2 years now I don’t make much money and I am struggling with mental health. This bank decided to withhold the last 150 pound I had left to my name and will not let me access it causing me to starve abs not be able to afford my medication I am very upset and in a desperate situation ### 1/5 — Horrible App *2024-12-24, version 0.233.20* I’ve had the app for 2 weeks as I was someone that paid rather frequently I received money £600 suddenly the app stopped working my balance weren’t showing my cube weren’t showing and it said I’ve got 0 transactions on my account I messaged them on the live chat with only for them to reply every 8 hours and they then email me to say they’ve closed my account on Christmas’s Eve with £1600 stuck in the account well Merry Christmas and say no to this horrible app. ### 1/5 — Bad lately *2024-11-15, version 0.233.20* App has been crashing none stop and I can’t access any of my finances ### 1/5 — Fraudsters *2024-11-14, version 0.233.20* They closed my account randomly after being a customer for over two years and lied and said there was no money in the account when there was over £140 in there being with them can be ok but when it goes bad your left helpless no one to talk to or explain what’s happened to your money or your account they have broken my trust in any of these apps .. sign up at your own risk ### 1/5 — No customer support. I can not access this app and my account. No telephone *2024-11-11, version 0.233.8* This bank does not have any customer support. ### 1/5 — Do not use this app *2024-10-19, version 0.233.8* This app is a scam and they will close your account with any good reason. My account was closed out of no where and without no reason even so there was money still left in my account and they have not returned it back to me. I will be reporting this app to the local authorities as well as reporting a fraudulent claim against them as well ### 1/5 — Bank Account Closed - No reason given *2024-07-22, version 0.232.3* DO NOT OPEN - Don't deserve any new business. Having been a customer for a quite a while, Algbra have now decided to close my account. Initially my account was frozen and restricted for a month. Took them several weeks remove the restriction and carry out out their investigations and as soon as my balance went to zero they decided to close my account. Payments were made to and from family and Algbra decided to freeze the account, then requested what the payments were in relation to why etc... non of your flipping business. They called themselves shariah complaint and ethical !!! Bl00dy joke! ## Most praised reviews (10 highest-rated) ### 5/5 — Service *2026-08-10, version 0.321.17* Thank you for great service and effective customer service!! ### 5/5 — Quick - Reliable - Easy *2026-01-08, version 0.294.2* Clean and straightforward user interface, for a great product that is reliable and everything within the ecosystem is speedy. ### 5/5 — Excellent banking app *2025-02-08, version 0.236.4* If you are looking for an online bank that does all of the essentials easily, safely and well but without the faff, this is for you. ### 5/5 — A plush app *2024-02-12, version 0.218.31* A very smooth and excellent service with outstanding client experience. ### 5/5 — Smooth as silk *2024-01-31* Absolutely wonder experience. Well done!! ### 5/5 — Reliable and responsible banking *2024-01-26, version 0.218.31* Amazing customer service! Everything runs smoothly. Points for improvement: International transfers Direct debits and recurring payments Ability to delete the details of recipients Cash deposit at PayPoint. ### 5/5 — Amazing *2024-01-10* Great and easy to use ### 5/5 — Love it *2023-11-27, version 0.216.16* Opening the account was Fast and easy :) ### 5/5 — The best digital banking app *2023-10-18, version 0.216.16* Firstly, huge thanks to algbra for this incredible movement. Much needed in our society for environmental awareness, ethical habits and the convenience of day to day banking. Have never been happy for any application as much as I am using algbra. It is becoming a lifestyle more than money managing application. Absolutely incredible job team algbra 🌸 ### 5/5 — 😍😍 *2023-07-31, version 0.209.0* Great service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*