# Alibaba.com B2B Trade App — user reviews > 2,299 indexed App Store user reviews of Alibaba.com B2B Trade App by Hangzhou Alibaba International Information Technology Co., Ltd., rated 4.70/5 from 82,405 ratings. - Source: https://appshunter.io/ios/app/alibabacom-b2b-trade-app/id503451073/reviews - App overview in markdown: https://appshunter.io/ios/app/alibabacom-b2b-trade-app/id503451073.md - Rating breakdown: 5★ 71,575 · 4★ 4,834 · 3★ 2,260 · 2★ 1,094 · 1★ 2,642 ## What do users think of Alibaba.com B2B Trade App? Overall sentiment: neutral **Pros** - 💻 Great app for businesses - 🤝 Helpful suppliers - 🛒 Wide variety of products - 📦 Efficient shipping **Cons** - 🤑 Expensive shipping costs - 🤖 Language barrier with suppliers - 🔍 Misleading product information - 🔒 Unreliable trade assurance - 🤯 Complicated ordering process **Commonly reported bugs** - App crashes and freezes - Messaging and chat issues - Inconsistent currency and unit conversions **Most requested features** - Improve search and filtering options - Provide better customer support - Allow easier order tracking and management - Integrate shipping cost information upfront ## Newest reviews (13 of 2,299) ### 4/5 — Agrawal *2026-08-27* Nice ### 4/5 — 이용하는데 편리해요! *2026-08-26* 처음 켰을 때는 메뉴가 많아서 살짝 복잡했는데 몇 번 사용해보니 금방 익숙해졌어요. 생각보다 앱으로 할 수 있는 게 많네요. ### 3/5 — Has glitches *2026-08-25* If you click on reviews of a product, when you try to get back to the previous screen, the back button doesn’t work. I have to delete the app and reinstall it. ### 4/5 — 사용하기 용이 해요 *2026-08-24* 검색하면 제품이 많이 나오는 건 좋은데 가끔 관련 없는 상품까지 같이 떼긴 해요. 필터가 조금만 더 세분화 되면 훨씬 편할 듯합니다. ### 3/5 — 为什么不可以加入购物车呢？ *2026-08-22, version 26.29.0* 为什么不可以加入购物车 稍后再比较呢？ ### 3/5 — Drakmode *2026-08-20* Es wäre schön wenn es ein Dark Mode geben würde. ### 2/5 — Payment method *2026-08-20, version 26.29.0* More payment options should be added like bank payment or mobile money payment ### 2/5 — Needs to be in English *2026-08-20, version 26.29.0* I would buy so much from this site if you were simply able to add items to a cart. Also they need to make an English speaking version ### 5/5 — Super site fournisseurs *2026-08-20* J’adore et je commande beaucoup en temps que fournisseurs merci qualité extra et envoi parfait à chaque fois ### 5/5 — Frankie *2026-08-20, version 26.29.0* Santos ### 5/5 — good *2026-08-20* good ### 5/5 — Easy *2026-08-19, version 26.29.0* Money ### 5/5 — Happy user *2026-08-19, version 26.29.0* So easy to negotiate ## Most critical reviews (10 lowest-rated) ### 1/5 — No refund *2026-08-31* Refund issues ### 1/5 — Garbage application *2026-08-26* Garbage application ### 1/5 — GOT SCAMMED FOR $300 *2026-08-25* Horrible experience. I ordered from a vendor spent $300. The product was so called shipped out and every time I checked the tracking it was always in the same location for months. I reached out to the vendor informed them of my situation and Ive never received my product and afterwards they deleted their account. I reached out to support and with all the proof and evidence I’m able to present they say they can’t help me…Smh even after proof of them deleting their account after our communication….Be careful they’re letting vendors rip ppl off because their loopholes on their end that will allow them….Very unsatisfied customer ### 1/5 — Sketchy and scatter brained. *2026-08-23, version 26.29.0* Wouldn’t stay on topic, kept jumping to other deals and topics. Purchased from Etsy instead. ### 1/5 — Everything is either bulk or $10000 shipping *2026-08-22, version 26.29.0* Don’t buy from this site! Total Chinese scam ### 1/5 — Many scammers *2026-08-21, version 26.29.0* And despite Alibaba’s claims of “easy returns” and “money back guarantee”, they did nothing reimburse me for what became apparent was clear fraud. ### 1/5 — Trash *2026-08-20, version 26.29.0* More trash ### 1/5 — A lot of scammers on here I wouldn’t use *2026-08-18, version 26.28.0* Don’t use this website it’s not secure ### 1/5 — Bad customer service really scammers sell products *2026-08-17* To be honest I cannot give less than one STAR that was a problem because Customer service doesn’t do anything when you have a problem with the sellers. Most of the sellers are scammers advertise different product when you receive totally they will send you a poor quality product when you try to return they don’t accept they don’t answer when you contact customer service. They not helpful. You keep claiming they will refuse. I have lost a few big money. ### 1/5 — Это плутанка, при том ж, очень дорогая и неудобная. *2026-08-17, version 26.28.0* Даже неизвестно, где кнопка положить вещь в в корзину. Существующий помощник ничего не знает. ## Most praised reviews (10 highest-rated) ### 5/5 — 관심 제품 관리하고 확인하기 편해요. *2026-08-25* 관심 있는 제품 저장해두고 나중에 다시 보는 기능을 제일 많이 쓰고 있어요. 이동 중에 업체 답변 확인하기도 편해서 구매 업무 볼 때 잘 쓰는 중입니다. ### 5/5 — 제품 비교하면서 찾아보기 좋아요! *2026-08-25* 비슷한 제품을 파는 업체가 많아서 가격이나 사진 비교할 때 좋아요. 같은 제품이어도 조건이 조금씩 달라서 여러 군데 확인해보는 재미가 있습니다. ### 5/5 — 제품 종류 많고 접근성이 좋음 *2026-08-24* 제품 종류가 정말 많아서 구경 하다 보면 시간 순삭이에요ㅋㅋ 샘플 가능한지, 최소 주문수량이 몇 개인지도 같이 볼 수 있어서 소싱할 때 유용합니다. ### 5/5 — Couldn’t Be More Helpful *2026-08-24* I started using this app a few months ago and I am mega impressed with it we are a small business just starting up and they have gone above and beyond with helping with sourcing stock that we need and helped us finding suppliers who would be happy doing our own branded items etc I would highly recommend them to any business large or small. ### 5/5 — Product *2026-08-24* Product development is the key to get more customers into your business and make sure they are happy with your service ### 5/5 — Goat *2026-08-23, version 26.29.0* I’ve made like 10 bands off reselling I luv alibaba ### 5/5 — Love *2026-08-23, version 26.29.0* Excelent ### 5/5 — Comprar *2026-08-22, version 26.29.0* Quiero comprar uno ### 5/5 — Printman *2026-08-22, version 26.29.0* These machine look amazing. I have to have one. I have contacts to fill from edition painting I own. ### 5/5 — Looking good *2026-08-22, version 26.29.0* Just what I wanted --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*