# ALICE Fiction - Puzzle RPG — user reviews

> 55 indexed App Store user reviews of ALICE Fiction by WonderPlanet Inc., rated 4.86/5 from 3,576 ratings.

- Source: https://appshunter.io/ios/app/alice-fiction-puzzle-rpg/id1591184815/reviews
- App overview in markdown: https://appshunter.io/ios/app/alice-fiction-puzzle-rpg/id1591184815.md
- Rating breakdown: 5★ 3,248 · 4★ 252 · 3★ 28 · 2★ 11 · 1★ 37

## What do users think of ALICE Fiction?

Overall sentiment: mixed

**Pros**

- 🚀 Smooth gameplay
- 👍 Interesting story and characters
- 💎 Generous rewards for new players
- 🎨 Beautiful graphics and animations

**Cons**

- 🐛 Frequent crashes and freezes
- 🔌 Unstable connection and loading issues
- 💰 Gacha system with low drop rates
- 🕹️ Repetitive and grindy gameplay

**Commonly reported bugs**

- Stuck at checking files loading screen
- Constant disconnecting and unexpected errors
- Game crashes during battles and events
- Loading issues and -9999 error

**Most requested features**

- Pity system for character pulls
- More character customization options
- Improved communication with developers
- Optimization for older devices

## Newest reviews (13 of 55)

### 4/5 — My game keeps crashing!

*2023-10-14*

I’m using an iPhone and for some reason the game keeps crashing. I just got this game like 20 minutes ago and it keeps constantly crashing. I don’t know if it’s just my phone but I’ve seen multiple players with this problem. I hope this gets fixed! Overall the game is pretty great so far so that’s why I decided to give it 4 stars ⭐️

### 4/5 — Worthy but needs some fixes

*2023-04-23*

Ngl I really like this new puzzle rpg game, the character designs, animations etc, but the only problem I’m having with this game is the fact it crashes on me every 10-15 minutes, other than that it feels worth to play despite the bachata rates

### 3/5 — Constant disconnecting

*2023-02-02, version 2.1.0*

I am truly in love with this game, but ever since I passed world 6, I’ve been dealing with the game constantly disconnecting me for no reason. It’ll say “Unexpected error has occurred” and send me back to the main menu. I’ve been having to repeatedly restore my data for it to work. Please fix this, and my rating will go up.

### 3/5 — Gacha

*2023-01-17, version 2.0.9*

I don’t like how the pity doesn’t carry over! Especially for exclusive characters that requires 400 pulls isn’t really fit for free to play players. The rate to obtain the new character on the exclusive banner also isn’t high, most the time you have to pull till pity. It would be a huge improvement if pity Carrie’s over and free to play players will be more willing to play on!

### 2/5 — God I hate the force tutorials

*2022-10-07, version 1.2.1*

I know they’re a staple in gacha games but dear god I hate!! Forced tutorials especially ones where the entire first chapter of the game is literally full of forced tutorials… HATE IT!!! I love gacha games where only a couple are forced tutorials and the rest are options.

### 4/5 — A good game

*2022-09-21, version 1.1.3*

In my opinion, this game is not the best, but also not the worst, it is decent, characters and graphic are pretty, easy to play, you don’t need to put too much effort to play it.

The reason why I don’t rate it 5 stars is because I personally love collecting characters (in many other games too) and Alice Fiction doesn’t have a ‘pity’ function (or maybe I couldn’t find it). I have no idea when I can get a 3*, it feels completely random. Hope this would change.

**Developer response:** Thank you very much for taking the time to provide us with feedback in regards to your gacha results. 
We will take your comment as a valuable piece of feedback. 
We will make every effort to continue providing a service that all users can enjoy, so do not hesitate to contact us again should you have any other concerns. 

Alice Fiction Support Team

### 2/5 — game can’t open

*2022-08-16, version 1.0.10*

Game loading stuck at 70% with -9999 error. Can’t find a path to report issues in the game.

### 4/5 — Decent gacha

*2022-08-16, version 1.0.10*

Fun gacha, cool designs and sounds. I enjoy the story and art style tbh but after I unlock resource quests the game constantly freezes and makes me quit it only for it to freeze again after logging in and clicking any option. Unfortunate since it’s a great game and now I can’t play it

**Developer response:** We sincerely apologize for the inconvenience being caused to you. Please try the steps below, as they may resolve your issue.



・ Operate the app under a stable connection environment.
・ Restart your device



If the issue is still unresolved, please contact us at support@alice-fiction.com. We appreciate your understanding. Alice Fiction Support Team

### 5/5 — NEEDS MORE STUFF

*2022-08-14, version 1.0.9*

It’s really good, at being a “Bare bones” team building game.

The match 3 thing during combat is fun, but it dose make the game feel very RNG. And the turn counter needing to beat the enemy in, 5 turns. Mixed with the RNG fighting style is kinda annoying.

((With that said iv been playing for 2 days, have 110,000ish power and beat the campaign up to world 7.))

The game needs more, like I said. It’s a really good.

***Build your team, with different elements to counter the enemy game.***

It has NO.

1, Gear (Helmets, boots…) that kinda stuff.
2, Hub (The start of the game feels so open and free, then the actual game is just fighting stuff, over and over…)
3, Way to build your relationship with the girls (Through fighting they get hearts so I guess making them fight, makes them love you?!?….) ((You can’t talk to them, give them gifts, change there clothes.))

It’s just a build a team and fight game, with a match 3 built in.

**Developer response:** Thank you very much for providing us with valuable feedback.



Your comments will be shared with the staff in charge, and we will do our best to provide a better service to you.



Please do not hesitate to contact us again should you have any other concerns.



We appreciate your continued support for Alice Fiction.
Alice Fiction Support Team

### 5/5 — S Tier Game

*2022-08-11, version 1.0.9*

Great art style, voice, music and plot. I like skipping plots most of the time but this game is an exception. :)

### 5/5 — Love this game but there is a problem

*2022-08-09, version 1.0.9*

Okay so as in the title I love this game it’s fantastic but it keeps kicking me out every few minutes and it’s not my internet,so I was wondering what should I do about or is there anything you can do,that’s all nothing else,have a fantastic day!

**Developer response:** We sincerely apologize for the inconvenience being caused to you. Please try the steps below, as they may resolve your issue.



・ Operate the app under a stable connection environment.
・ Restart your device



If the issue is still unresolved, please contact us at support@alice-fiction.com. 

We appreciate your understanding. 


Alice Fiction Support Team

### 5/5 — Overall great game but I have some problems

*2022-08-06, version 1.0.9*

I only started playing this game a few days ago, but I have already fallen in love with it. The graphics are beautiful and the story is very interesting and inclusive, it makes you feel like you are a part of it, unlike other games where you just make the characters fight. The fighting system is really unique and easy to learn and use, especially for new players who are not experienced in combat gaming. My only problems with it is that near the end and post-game it is extremely hard to rank up and gain quartz. My first issue definitely impacts gameplay towards the end when you don’t have enough party power to beat the enemy but you can’t upgrade your characters any more due to the fact that they can’t be a higher level than the player. Also, quartz is very hard to obtain near the end as you only get maximum 100 quartz per normal level and post-game, once you have finished all the quests, it is almost impossible to get more quartz without buying it because most of the missions include progressing the story, but once it is done, getting quartz takes centuries. My problems aside however, I would really recommend this game as it is quite easy to learn and technically it is mainly F2P.

**Developer response:** Thank you very much for providing us with valuable feedback.



Your comments will be shared with the staff in charge, and we will do our best to provide a better service to you.



Please do not hesitate to contact us again should you have any other concerns.



We appreciate your continued support for Alice Fiction.
Alice Fiction Support Team

### 5/5 — IAMTAYSKI

*2022-08-05, version 1.0.9*

I Love this game a lot! It’s a great game if you love rpg/anime style games. The auto mode is great for progression. This game is really great you guys she really give it a try.

## Most critical reviews (10 lowest-rated)

### 1/5 — Wish I can enjoy this game..

*2023-04-21*

Don’t get me wrong, I was throughly enjoying this game and it was so cool of the dev team to give so many rewards for new players. 

But with the infinite loading screen always stuck at 10%, I cannot even login into the game. I have tried everything- restoring data, restarting my iPad, disconnecting and reconnecting my wifi, nothing works. 

I even deleted and redownloaded the game, didn’t work at first but it was working until I reached chapter 2 then the exact same problem occurs. I honestly don’t know what else I can do. At this point, I’m willing to call it quits.

### 1/5 — I can’t play

*2022-11-13, version 1.3.1*

I played this and wanted to re download but when I press the start button and was loading it was stuck at 10% and there was no -9999 thing I also tried the restart with stable wifi multiple times and it did not help it was just stuck at that point

### 1/5 — Back to back limited unit banners

*2022-08-30, version 1.0.13*

The game itself is pretty decent. So far the daily premium currency income has been pretty low, making it hard to gain currency to save for banner pulls. With that in mind, the new event banner dropped with a single limited unit. The rate up for said unit is lower than other gacha games and the pity is also pretty low. Meaning pulling the limited unit takes a lot of premium currency on average. Today the banner changed and theres another single limited unit. If you want both limited units, you’re going to either have to get really lucky or spend a decent amount of money (this is what they want of course). This is month one of the game being out, pretty greedy start imo. Other than this, the game is pretty decent.

Tldr: 
-Limited event units are spread out
-Low daily premium currency income
-Low pity rate
-Low rate up rate
-Gameplay mechanics are decent

**Developer response:** Thank you very much for taking the time to provide us with feedback in regards to your gacha results. 
We will take your comment as a valuable piece of feedback. 
We will make every effort to continue providing a service that all users can enjoy, so do not hesitate to contact us again should you have any other concerns. 

Alice Fiction Support Team

### 1/5 — Horrible App

*2022-08-21, version 1.0.12*

Do NOT get it . This APP did not work at all. Im on wifi with excellent connection but the app keeps saying error get on wifi connection for getting files… Not once did it exceed over 16% just stay stilled and gave me the dumbest message. Get on a better connection . ****** please my wifi is making everything else work great and speedy but this app just gets stuck and sending me back to the opening screen. HORRIBLE APP/GAME DO NOT EVEN GET IT OR TRY IT.

**Developer response:** We sincerely apologize for the inconvenience being caused to you. Please try the steps below, as they may resolve your issue.



・ Operate the app under a stable connection environment.
・ Restart your device



If the issue is still unresolved, please contact us at support@alice-fiction.com. We appreciate your understanding. Alice Fiction Support Team

### 1/5 — Game Crashes Common

*2022-08-20, version 1.0.12*

Great game, love it but the game constantly crashes on iPad. Restored data twice, no luck. Crashes almost every battle we fight.

Switched to a 1 star review since there was never a fix for my issue. Had to delete the game.

### 1/5 — Error -9999

*2022-08-16, version 1.0.10*

Can’t even play the game anymore, and I only started 2 days ago.. Every time the game loads to 70% the error pops up. I tried to redownload the game, even though that means I’m probably gonna lose my paid gems. 

It’s like crash fever errors all over again.

### 1/5 — Crashes too much

*2022-08-10, version 1.0.9*

I write this after trying to play this game and having it crash 6 times over the course of 10 minutes. I enjoy the game but I can’t get into it enough cause it crashes so much.

### 1/5 — Why just why

*2022-07-31, version 1.0.6*

So tell me why if I get a duplicate of a person instead of getting shards of the character I get 50 coins to exchange for the same character HOW DOES THAT MAKE SENSE….WHY CANT I JUST GET 50 shards of the character like every other flipping game

### 1/5 — Thrash game don’t bother

*2022-07-31, version 1.0.6*

This game makes You wanna like it but it’s doing everything to make you hate it. Every thing you do there’s a loading screen. Starting up the game is long because of all the loading it has to go through. Then there’s the server issues. Just avoid the frustration and move on.

### 1/5 — Bad storyline

*2022-07-28, version 1.0.6*

The story does not make sense. Why would anyone log on to a VR that the central AI is longer under control and there is the danger of going into coma… the story even say that there are other VR that you can join, but there is only 1 central AI? So many conflicting ploy. Can’t continue playing when you start to read the story.

## Most praised reviews (10 highest-rated)

### 5/5 — Stuck at checking files loading screen

*2024-06-02*

When I start the game it’s goes to checking files and didn’t load up any data to get play the game after that I don’t know what to do with this.

### 5/5 — Amazing game but it keeps crashing

*2023-07-12*

Rather than giving this game 4 stars, I decided to give Alice fiction  five stars because the graphics,storyline, and gameplay is amazing. Although it’s really frustrating trying to get through the next part of the story and battles without the game crashing 24/7. At first the game was just crashing once in a while during battles, but it’s gotten to the point where it frequently crashing during events and the main story.

### 5/5 — Great game

*2023-02-18, version 2.1.4*

UI is easy to get used to. Awesome graphics. Interesting plot. Not too time-consuming.

### 5/5 — English

*2022-12-19, version 2.0.2*

English story voice? I don’t speak or understand Japanese

### 5/5 — My new Dragalia Lost

*2022-09-18, version 1.1.2*

Honestly it might be a bit early for me to say anything, but I’m really liking this game so far. It has some wonderful presentation, a story that I’m at least somewhat invested in so far, and pretty fun gameplay that. Dragalia Lost was my go-to gacha, but with that going away, I’m happy to have this take its place!

**Developer response:** Thank you very much for your feedback in regard to Alice Fiction.



We are honored to know that we were able to meet your expectations.


We will strive to continue providing content that you will enjoy.



We appreciate your continued support for Alice Fiction. 


Alice Fiction Support Team

### 5/5 — So good

*2022-09-02, version 1.1.1*

This is the best game I’ve ever played download now!

### 5/5 — Great Game

*2022-09-01, version 1.1.0*

The game play mechanic is one of the most original and interesting setup I’ve seen in a long time.

### 5/5 — So far 🔥

*2022-08-29, version 1.0.13*

Huge fan of crash fever, and wonder planet as a whole. This game looks, feels, and plays amazingly!! The similarities to crash fever, and the way it plays is just dope. And the amount of PULLS off the start for the gatcha is just the best. I can’t wait to grind this.

**Developer response:** Thank you very much for your feedback in regards to Alice Fiction.

We are honored to know that we were able to meet your expectations.
We will strive to continue providing content that you will enjoy.

We appreciate your continued support for Alice Fiction. 
Alice Fiction Support Team

### 5/5 — Mikey Lee

*2022-08-23, version 1.0.12*

This game Alice fiction brings anime to a whole new level I love it

### 5/5 — ✨⭐️✨✨✨✨✨✨✨✨

*2022-08-17, version 1.0.10*

Omg!!!!! The starting when you first joined the game omg bruh it looks so cool!!!! How you guys did a great job keep it up I HOPE TO SEE MORE!! Pls keep up the good work I hope you get promoted to your job hehe 😍😍😍😍

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
