# ALICE Guest > Hotel guest communication and service request app. (iPhone/iPad app by FIVEPALS, LLC.) - Source: https://appshunter.io/ios/app/alice-guest/id705016378 (this page in markdown: same URL + `.md`) - Developer: [FIVEPALS, LLC](https://appshunter.io/developer/705016381) - Category: Travel, Lifestyle - Price: Free - Rating: 1.50/5 from 31 App Store ratings · 50 written reviews indexed - Age rating: 12+ - Requires: iOS 12.1 · 18 MB - Languages: American English, European Spanish - Released: 2013-09-24 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/alice-guest/id705016378/reviews.md ## What is ALICE Guest? ALICE is an operations system for every department of your hotel, connecting your staff and your guests. As a guest of an ALICE hotel, you can use this app to connect with any hotel department at any time. With the ALICE Guest App, you can: • Make requests - order room service, book a spa appointment, request a wake up call - to any department, before and during your stay, all at the push of a button. • Real-time chat with every department, before, during and after your stay. • Receive updates on the progress of your requests. ## Key features - Make service requests to any department - Order room service - Book spa appointments - Request wake-up calls - Real-time chat with hotel staff - Receive request progress updates ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/alice-guest/id705016378/reviews.md ### 1/5 — Doesn’t work, don’t bother *2020-02-19, version 19.7.003* Couldn’t order anything. ### 1/5 — Terrible *2020-01-18, version 19.7.003* I’ll keep it short and simple: this app is not fully functioning and needs work. I downloaded it for my hotel stay on vacation and could not use any of the services without bugs or errors. This is not a finished, tested product ### 1/5 — Copper Mtn linkage doesn’t open anything in Alice *2019-11-13, version 19.7.000* Alice just sits with a blue screen and their white logo. Not terribly useful. ### 1/5 — P.O.S. *2019-11-11, version 19.7.000* Don’t waste your time, the developers didn’t put any into building this app. Save your sanity. ### 1/5 — Lame *2019-03-15, version 3.3.8* Doesn’t work at all. Just crashes when you try to do anything at all. ### 1/5 — who programmed this? *2019-01-12, version 3.3.6* App doesn't work. Desktop version is ridiculously insecure/vulnerable to innumerable attacks that will seriously ruin a guest's stay in the real world. ### 1/5 — App doesn’t work! *2018-09-16, version 3.3.6* This is the second time we have tried to use this app. 4 months apart. It lets you read the items but makes you call in your order. Lame! ### 1/5 — Doesn’t even work well *2018-08-10, version 3.3.6* I downloaded it so that i could plan my vacation but when i put in the place i want to go it doesn’t leave the home screen. Tried deleting it and reloading the app on my phone still doesn’t work. Would rather call the hotel to make plans. ### 1/5 — Not working *2018-06-24, version 3.3.6* Nothing will open, not even the demo. ### 1/5 — Wanted to try but doesn’t work *2018-06-24, version 3.3.6* Both demo and selection of hotel revert you back to start screen when you select. Tried on a couple of different devices with the same result. **Developer response:** Hi there, Thank you for your feedback; would you be able to email us at support@alice-app.com so we can assist you? Best, ALICE Support ## Frequently asked questions about ALICE Guest ### What can I do with the ALICE Guest app? The ALICE Guest app allows you to connect with all departments of your hotel. You can make various requests, such as ordering room service, booking spa appointments, or requesting a wake-up call. It also enables real-time chat with hotel staff and provides updates on the progress of your requests. ### How does the app help me during my hotel stay? During your stay, the app acts as a direct line to hotel services. You can easily make requests and communicate with staff without needing to call or visit different departments. You'll also receive notifications on the status of your requests, ensuring a smoother experience. ### Is the ALICE Guest app free to use? Yes, the ALICE Guest app is free for guests to download and use. The hotel you are staying at uses the ALICE operations system to provide these services through the app. ### Can I use the app before and after my stay? Yes, you can use the app to make requests and chat with hotel departments before your arrival and even after your departure. This allows for pre-arrival planning and post-stay follow-ups if needed. ## Version history (last 5 releases) ### 23.2.000 — 2023-08-23 Improvements and updates. ### 21.12.000 — 2022-01-06 Improvements and updates. ### 21.11.000 — 2021-11-03 Improvements and updates. ### 20.10.000 — 2020-10-20 Improvements and updates. ### 20.8.000 — 2020-08-14 Improvements and updates. ## Apps similar to ALICE Guest | App | Rating | Price | Category | | --- | --- | --- | --- | | [Montage International](https://appshunter.io/ios/app/montage-international/id1552266473) | 4.3 (11) | Free | Travel | | [Trapani è](https://appshunter.io/ios/app/trapani-e/id1252611640) | — | Free | Travel | | [sms\|Host Anywhere](https://appshunter.io/ios/app/smshost-anywhere/id735365890) | 5.0 (4) | Free | Travel | | [WPR Lodging](https://appshunter.io/ios/app/wpr-lodging/id1540759543) | 2.5 (4) | Free | Travel | | [Shiji ReviewPro](https://appshunter.io/ios/app/shiji-reviewpro/id1097761493) | 2.6 (13) | Free | Travel | | [The Steamboat Grand](https://appshunter.io/ios/app/the-steamboat-grand/id1540787919) | 5.0 (1) | Free | Travel | ## More apps by FIVEPALS, LLC - [ALICE Staff](https://appshunter.io/ios/app/alice-staff/id971004611) - [RoseLife](https://appshunter.io/ios/app/roselife/id1109038281) - [Corigin](https://appshunter.io/ios/app/corigin/id1173427990) - [UES Management](https://appshunter.io/ios/app/ues-management/id1215180088) - [Park West Village](https://appshunter.io/ios/app/park-west-village/id1225510816) All apps by FIVEPALS, LLC: https://appshunter.io/developer/705016381 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*