# AliceBob Web3 Wallet: Bitcoin — user reviews > 177 indexed App Store user reviews of AliceBob Web3 Wallet by Alicebob LLC, rated 4.60/5 from 206 ratings. - Source: https://appshunter.io/ios/app/alicebob-web3-wallet-bitcoin/id6467197622/reviews - App overview in markdown: https://appshunter.io/ios/app/alicebob-web3-wallet-bitcoin/id6467197622.md - Rating breakdown: 5★ 179 · 4★ 7 · 3★ 3 · 2★ 2 · 1★ 15 ## What do users think of AliceBob Web3 Wallet? Overall sentiment: positive **Pros** - 🚀 Quick setup - 👍 User-friendly interface - 🔒 Secure and reliable - 💡 Supports wide range of coins - 🚀 Fast and smooth transactions - 👍 Convenient for everyday use - 👍 Clean and simple design **Cons** - 🐛 Occasional bugs or glitches - 🔋 High battery consumption reported - ⚠️ Lack of customer support responsiveness **Commonly reported bugs** - Login screen freezes - Incompatibility with older devices - Failed transactions or withdrawal issues **Most requested features** - Staking functionality - Advanced analytics dashboard - Improved customer support ## Newest reviews (19 of 177) ### 5/5 — user friendly *2026-01-07, version 1.18.0* no struggle with anything, all steps clear and straightforward ### 5/5 — Good as backup option. *2026-01-07, version 1.18.0* Using this as a backup wallet, swaps cheaper and quicker. IMHO not enough features to be a main wallet. ### 5/5 — support is great *2026-01-06, version 1.18.0* live support answered instantly, real human, helped me right away ### 5/5 — quick buy *2026-01-06, version 1.18.0* bought a small amount instantly, no kyc needed under the limit ### 5/5 — user friendly *2026-01-05, version 1.18.0* no struggle with anything, all steps clear and straightforward ### 5/5 — handy tool *2026-01-03, version 1.18.0* perfect extra wallet for quick swaps when big ones lag. we all know it does in the worst possible moments lol ### 5/5 — tons of coins *2026-01-03, version 1.18.0* over 10,000 coins available; crazy variety in one place ### 5/5 — cool wallet *2026-01-02, version 1.18.0* tons of chains supported, didn’t even know some existed lol ### 5/5 — Nice rates *2026-01-02, version 1.18.0* Honestly didn’t expect in-app swaps to be this affordable, nice surprise because usually fees are not optimal for swaps ### 5/5 — simple and cheap *2026-01-02, version 1.18.0* its a good wallet, nice coin selcetion and super simple interface = perfect cọmbo for me ### 5/5 — excellent speed *2026-01-01, version 1.18.0* transactions finish so fast it feels unreal sometimes ngl ### 5/5 — great rates *2026-01-01, version 1.18.0* lightning fast transaction, like literally a few seconds and done ### 5/5 — handy tool *2026-01-01, version 1.18.0* perfect extra wallet for quick swaps when big ones lag. we all know it does in the worst possible moments lol ### 5/5 — Love it *2025-10-16, version 1.13.0* I really like the name of the wallet; creative imho ### 5/5 — quick setup *2025-10-16, version 1.13.0* setup took like 3 mins tops very straightforward. ### 5/5 — Small wallet, big value *2025-10-16* It's a smaller wallet, but it's worth giving it a try. Eveything you need in one place ### 5/5 — Solid app *2025-10-16, version 1.13.0* Setting up the wallet was super fast, just created a wallet and started using it right away. The design is clean and not overloaded like other apps. I’m not a hardcore trader, so I appreciate the simplicity. Been using it mainly for small trades and holding some coins. Works as expected. ### 5/5 — Supports a lot of coins *2025-10-16, version 1.13.0* Nice coins selection, I did no expect ### 5/5 — worth keeping on your phone *2025-10-16, version 1.13.0* good backup wallet to have. it doesn’t really take up much space ## Most critical reviews (10 lowest-rated) ### 1/5 — No Customer Service *2026-04-22* I have reached out to customer support repeatedly. I am unable to remove my funds from the wallet. Nothing works and no help. They did reply on TrustAdvisor that I gave insufficient information. I gave all there was to give without giving my keys. **Developer response:** We’re sorry to hear about your experience. Please contact our support team again at support@alicebob.com with any available information so we can investigate and help resolve this issue as quickly as possible. ### 1/5 — Stole all my crypto *2025-03-12, version 1.9.0* Fake don’t download ### 1/5 — Scam App *2025-01-25, version 1.9.0* Don’t download, stay away! I tried reaching out to support about a simple trade and they won’t respond back. I lost a ton of trades because this app doesn’t work or offer to help when their app doesn’t work. ### 1/5 — NO Support NOT Legit *2024-12-14* Horrible. Zero customer service and no help. They hold your token and you can claim it back is theft. Beware!!!! **Developer response:** Hello, Sams, and thank you for bringing the matter to our attention. We do have a customer support team at support@alicebob.com and we'll be happy to look into your case. Please share your full story, and more importantly, the transaction ID for the team to find your case and investigate. Thank you in advance! ### 1/5 — App issues *2024-11-19, version 1.9.0* The app keeps freezing won’t let me pull my funds out. Error code is not enough funds. ### 1/5 — Review the Comments BOT’s (STAY AWAY) *2024-07-24, version 1.7.1* All of the comments in the App Review seem to have the same response. The reviews go from 1 to 5 no in between-BOT is the way of this wallet. These guys are a SCAM. Stay away. ### 1/5 — App is a scam Apple put this scam app on here *2024-07-21, version 1.7.0* They took $260 from me I contacted bitcoin they say it’s in my wallet my wallet says 0 and now it’s acting up I’m reporting this app to the police and the fbi ### 1/5 — Be careful *2024-05-22, version 1.5.3* I sent usdc from coinbase and after 10 hours still showing incoming transaction. I’m not sure if they are real. ### 1/5 — Fake app *2024-03-01* The app is 100% fake for your own good never use it if you see this message. I had 180$ in my account wanted to make a withdraw. They charger $3.85 say is for faster transfer fee 10 minutes . Is being more then 5 hours now the transaction is still show 0/6 confirming **Developer response:** Hello, Jean. We're sorry to see you dissatisfied with the work of our app and will be happy to help you resolve the problem. Please share your full story with us at support@alicebob.com and the 24/7 support team will be happy to assist. Thank you! ### 1/5 — No Customer Support *2024-02-25, version 1.4.0* I haven’t been able to transfer my crypto currency from the application and There is no available customer support to help, ## Most praised reviews (10 highest-rated) ### 5/5 — Good Wallet crypto *2026-02-08, version 1.19.0* Used it for about 2 Month and I really like it. Spent about 300 USD and can’t change wallet since then. ### 5/5 — Cool *2026-01-12, version 1.18.0* This wallet makes sending Bitcoin so easy and fast ### 5/5 — Awesome *2026-01-10, version 1.18.0* If you prefer not only to keep, but to swap crypto in your wallet, this is a decent option. Easy transactions each time. ### 5/5 — Well *2026-01-10, version 1.18.0* Hassle-free setup, and easy to navigate in teh app. No learning curve, even if you are new to crypto. I am satisfied as of now ### 5/5 — Easy *2026-01-09, version 1.18.0* I like this wallet. Randomly found it and been using since, so far so good ### 5/5 — Well *2026-01-09* Setup was quick and buying Bitcoin is so convenient ### 5/5 — Cool *2026-01-09, version 1.18.0* good wallet. simple interface, easy to use. ### 5/5 — handy tool *2026-01-08, version 1.18.0* perfect extra wallet for quick swaps when big ones lag. we all know it does in the worst possible moments lol ### 5/5 — Cool *2026-01-08, version 1.18.0* Fantastic crypto wallet Easy to buy and send Bitcoin right from my phone ### 5/5 — cool wallet *2026-01-07, version 1.18.0* tons of chains supported, didn’t even know some existed lol --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*