# Alight Well — user reviews > 90 indexed App Store user reviews of Alight Well by Alight Solutions, LLC, rated 4.70/5 from 1,872 ratings. - Source: https://appshunter.io/ios/app/alight-well/id1460168542/reviews - App overview in markdown: https://appshunter.io/ios/app/alight-well/id1460168542.md - Rating breakdown: 5★ 1,525 · 4★ 241 · 3★ 36 · 2★ 9 · 1★ 61 ## What do users think of Alight Well? Overall sentiment: negative **Pros** - 🚀 Useful - 🚀 Great way to learn - 🚀 Brightened life **Cons** - 🐛 Absolutely horrible app - 🐛 iOS Update Broke App - 🐛 No Longer works for iPhone - 🐛 Unusable - 🐛 App obsolete - 🐛 Useless app - 🐛 Laggy - 🐛 Fail after login - 🐛 So frustrating - 🐛 Can't Get Past Initial Screen - 🐛 C Service/ poorly written instructions - 🐛 Unable to use - 🐛 The worst - 🐛 Aweful - 🐛 Not Right Alight Un-Wellington - 🐛 Waste of time - 🐛 App is error prone - 🐛 Terrible - 🐛 Hope you like waiting - 🐛 Slow - 🐛 Can't reset anything - 🐛 Junk web app - 🐛 App frozen - 🐛 Absolute junk! - 🐛 Poor design - 🐛 Please Fix This App! - 🐛 Please fix this glitch - 🐛 Keeps defaulting to web access - 🐛 Unable to login - 🐛 Horrible - 🐛 This app DOES NOT work - 🐛 Worst app ever - 🐛 Poorly designed app and poor customer service - 🐛 Still in the dark ages - 🐛 Zero stars - 🐛 The app isn't working - 🐛 App not responding - 🐛 Horribly buggy and slow - 🐛 Very Slow - 🐛 Terrible - 🐛 Nothing but glitches - 🐛 What's wrong with the app? - 🐛 Alight unwell - 🐛 Worst app ever - 🐛 Why won't you work - 🐛 Horrible app and customer service - 🐛 Unusable - 🐛 Needs more apple health integration - 🐛 Can't even log in to this app - 🐛 Worthless - 🐛 Who designed this? - 🐛 Horrible laggy app - 🐛 App asks for social security number? - 🐛 Terrible App and Customer Service - 🐛 Horrible app - 🐛 Primitive and Not User Friendly - 🐛 Mania log edits **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Dark mode option - Advanced analytics dashboard ## Newest reviews (17 of 90) ### 1/5 — This app sucks *2026-05-12, version 2.11* Wish my employer would use something else. Slow, glitchy and pointless ### 1/5 — Can not login *2026-05-02, version 2.11* My username and password are correct, but it won’t let me login and won’t send me an email to change my password ever since the update. ### 1/5 — Garbage App *2026-04-28, version 2.11* This app is garbage. I have been unable to get into my account since that last update. Support staff are useless. ### 1/5 — Worst app ever used *2026-04-02* The fact that this has 4.7 stars blows my mind and makes me wonder about paid ratings. This is the worst app I have ever used. It consistently does not do anything but spin, so I have to log out and log in repeatedly until it decides it is done working for the day. If I could rate this negative stars I would. ### 1/5 — Did any dev even try to use the app? *2026-02-05, version 2.07* It’s actually impressive just how bad the UX is. ### 1/5 — Not user friendly *2026-01-21* I use this app for my husband’s work and not user friendly takes long to load, never connects properly to the apple health, not many journey options, a lot of the money made is from out sourced vendors and still hard to obtain the health money. It’s more frustrating than beneficial. Why do I constantly need to provide Face ID and password is beyond me none of the app uses HIPAA. Hard to hit the quarterly payout. Also I have read MORE people complaining about the app so how does it have 4.8 stars??? AI and Bots able to rate? Really sketchy. ### 1/5 — Absolutely horrible app *2025-09-29* It doesn’t surprise me. My employer uses this company. I’ve never hit so many brick walls in the operating programs from said employer. This app is the most unfriendly user app. There is no absolute information given pertaining to creating a team on any given challenge. Like it should have a leader board with captain then all the participants that come on board. Shoot! It doesn’t even display the team name. It doesn’t explain how to achieve the prize other than “raffles” but then it doesn’t give info on how to get raffles! I literally had to google for info! Not much thought went into the creation of this app and it shows. ### 1/5 — iOS Update Broke App 8/28/25 *2025-08-29, version 2.06* What on earth is going with this app? iOS updates and this thing just breaks and asks for a “new version”. What NEW VERSION? Fix this! ### 1/5 — No Longer works for iPhone *2025-08-08* You can’t type in text fields anymore. I reported it weeks ago and they can’t figure it out. All started when they put MFA in place. ### 1/5 — Unusable *2025-07-26, version 2.06* Unusable. Just shows a white screen every time I log in. App is a mess. Always trying to fix stuff that isn’t broken and they make a mess. ### 1/5 — App obsolete *2025-07-25* I don’t have work email on my phone which makes this app obsolete if I need a verification # to every time i log in. New process as I didn’t have that before. ### 1/5 — Unusable *2025-07-07* This app is unusable. No way the current 4.7 stars is accurate, especially when you filter by most favorable reviews… ### 1/5 — Review *2025-07-02* Had to delete and reinstall the app because it would not recognize my password. Reset my password and was able to log in. Later logged in (8 hours later) but the app was buggy. Quit out of the app and logged in again but it wouldn’t recognize my password. Now my account is locked. ### 1/5 — Useless app *2025-04-28* It is absolutely appalling that this app holds a 4.7 rating. Alight Well is an abysmal excuse for a platform and a blatant waste of time. It is incomprehensible that RTX mandates employees to engage with such a slow, dysfunctional, and poorly executed application. Every interaction with this app is a frustrating experience, marked by constant delays, unintuitive design, and a complete failure to deliver on its intended purpose. For a company of RTX’s stature, endorsing a tool this inadequate is both embarrassing and unacceptable. ### 1/5 — Alight *2025-04-24, version 2.05* All I get is a white screen . ### 1/5 — Laggy *2025-04-18* The alight well app is slow, the Israelites entered the promised land in half the time. I hope they make improvements to app speed and functionality soon… ### 1/5 — Fail after login *2025-04-08* After login, nothing loads. App is stuck on a blank screen. I have reinstalled the app multiple times to attempt to login but nothing has progressed. Multiple issues through 2024 trying to login and load the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — The worst app *2026-08-17* This app is terrible. SLOW!! Continuously freezes trying to log anything. Navigating from page to page takes forever. “Sync” from Apple Watch is useless. Have to force a sync multiples times after every log in. Who ever developed this app should consider another profession. ### 1/5 — Trash *2026-08-15, version 2.12* Trash app from a trash company ### 1/5 — Disaster *2026-07-05* First off, the UI/UX feels like this thing was built on some extinct coding language from 2013. But even more offensive is The Store (which serves as the entire incentive mechanism for this app) doesn’t work - making it ultimately useless. At least give customers an ETA on store update ### 1/5 — Liars. False data *2026-07-05* I find it absolutely completely hard to believe that this app is rated 4.5 stars. There are zero comments or shown ratings over 1 star. This app crashes all the time, it has absolutely horrible customer service, the rewards system has been down for over a month. It’s a total joke of an app and whoever owns it should just sell it to a competent person or company. Don’t waste your time on this trash app. ### 1/5 — Store Broken 6+Mo *2026-07-04* Although the intent is to enable additional funds for wellness efforts, the funds accumulated are stuck as the store/redemptions have been broken all year (2026). ### 1/5 — Store Continues to not work *2026-06-26, version 2.11* Rewards aren’t getting applied and store is down ### 1/5 — Always down *2026-06-15* Rewards store has been down for weeks. If you email support about it, no one responds. ### 1/5 — Really pretty awful *2026-06-15, version 2.11* The customer service for this app is a joke. They have a store that now seems to be continuously closed for so called updates. once you finish a journey it doesn’t mark it for you. You have to scroll way back through the timeline to see if you did that journey during the current year. It’s just really not done well. If it wasn’t a way to make a couple extra bucks I’d never use it again. ### 1/5 — Closed down rewards store w/o notice *2026-06-12, version 2.11* Store has been closed for weeks and no timetable to return. We cannot redeem rewards. ### 1/5 — Frustrating app and no notifications on changes made *2026-05-28, version 2.11* This app is so frustrating. My husbands account email and phone number have been changed twice now in less than a month without any email or phone notification or approval. I’m not sure what is wrong with this company or why this keeps happening but it’s annoying. I’d give no stars if it wasn’t for the fact that they will get it fixed eventually. These things should not happen though. Current mess up is they have attached an alight employee email to my husbands account for authentication and somehow removed the phone number my husband uses for it without our permission (we literally logged in yesterday no issues but today we can’t log in) Last screw up was they completely deleted my husbands email and phone number and nothing was attached to his account. They tried to blame us but luckily I had proof we did not do it. And luckily this time I have proof their system sucks and it was not us that initiated this. Oof I hate this app. ## Most praised reviews (8 highest-rated) ### 5/5 — Useful *2025-10-14, version 2.07* Great app! ### 5/5 — Brightened *2025-03-17, version 2.04* Sharp my life to a beautiful life. ### 5/5 — Fat class *2025-01-14* Good way to learn ### 4/5 — Eh… *2026-04-15, version 2.09* I am enjoying the app but it does not sync my apple health ### 2/5 — Fix the Password Change *2025-06-06* Required password change? But doesn’t let you do it with an iPhone password manager. Including the iCloud one. Also cannot paste your password in. ### 2/5 — Unable to use *2024-12-22* This Ap was working on my IPad Pro however it stopped working for some unknown reason. The App will not open to the Home Screen. ☹️ ### 2/5 — Why won’t you work *2022-10-13, version 1.83.1* App won’t open, telling me I need to download new version to complete task!? Was functioning yesterday… ### 2/5 — Primitive and Not User Friendly *2019-09-26, version 1.62* This app is horribly designed. The fact it requires a log-in verification every time is beyond me. It’s supposed to be counting steps, not holding sensitive personal information. At least provide an option to have no log in! Second, to get to the screen where my team, my personal, and overall steps are tracked is confusing and should be the first and most clear screen. All the other sides should be options that I never look at unless intentionally. Third, why are my steps not configured to refresh automatically with my linked devices? Every other health app is able to do this, I can’t imagine why this app wouldn’t. Fourth, I can only manually input steps if there is no linked device. This is also very primitive and dumb. Overall, if my company wasn’t using this app, I’d never download a glorified step counter that does a worse job than the basic preset apple activity app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*