# AlJazira Bank — user reviews

> 111 indexed App Store user reviews of AlJazira Bank by BANK ALJAZIRA (BAJ), rated 4.70/5 from 3,910 ratings.

- Source: https://appshunter.io/ios/app/aljazira-bank/id6584521799/reviews
- App overview in markdown: https://appshunter.io/ios/app/aljazira-bank/id6584521799.md
- Rating breakdown: 5★ 3,425 · 4★ 165 · 3★ 79 · 2★ 36 · 1★ 205

## What do users think of AlJazira Bank?

Overall sentiment: negative

**Pros**

- 🌟 Excellent app experience
- 👍 Improved from previous version
- 💯 Best banking app

**Cons**

- 🤔 Confusing interface changes
- 🔍 Small font and colors
- 🤯 Many issues with new update
- 🤨 Missing previous useful features
- 💰 Increased fees and charges

**Commonly reported bugs**

- Frequent login issues
- Inconsistent app behavior

**Most requested features**

- Biometric login option
- Ability to hide accounts
- Clearer transaction details
- Arabic language support for permissions

## Newest reviews (12 of 111)

### 2/5 — اصبح التطبيق مشلول بعد ‏التحديث الأخير

*2026-06-25, version 1.0.47*

‏أصبح التطبيق يعلق ولا يفتح وثقيل جداً بعد التحديث الأخير. كما ان التطبيق يصاب بالشلل عند السفر للخارج. اظن بسبب طلب الموقع ، والذي ليس من مصلحة العميل. الحمد لله عندي حسابات في مصارف إسلامية أخرى وتطبيقاتها تعمل في الخارج

### 4/5 — Seamless bills payment process

*2026-04-28, version 1.0.42*

Seamless bills payment process

### 2/5 — The App Is Soo Bad

*2025-09-28, version 1.28*

This app needs a lot of work to be done on. Keep on longing me off giving me the msg “try later please” for 4 times. This’s unacceptable.

### 3/5 — Lot of errors

*2025-09-28, version 1.28*

The application always having errors

### 5/5 — Good

*2025-09-22, version 1.28*

Mashallah good banking service

### 5/5 — User friendly

*2025-08-26, version 1.26*

Excellent services

### 5/5 — بنك الجزيره

*2025-07-12, version 1.24*

بصراحه تتطبيق بنك الجزيره جدا جدا ممتاز وسهوله بالتصفح وبصراحه اشكر بنك الجزيره

### 2/5 — Always need to update

*2025-07-02, version 1.23*

System always requires update and temporarily out of service.

### 5/5 — ASQ

*2025-07-01, version 1.23*

The new version is more friendly an comprehensive in several categories.

### 5/5 — Rate conversion

*2025-06-28, version 1.23*

There is some issue when we select foreign currency for fawri transfer. The process and steps are perfect

### 5/5 — اشكركم

*2025-06-27, version 1.23*

شكرا علي التطبيق الرائع  جزاكم الله خير

### 5/5 — بنك اكثر من رائع

*2025-06-26, version 1.23*

بنكي المفضل بكل المقاييس

## Most critical reviews (10 lowest-rated)

### 1/5 — رسوم التحويل عالي جدا

*2026-07-19, version 1.0.48*

رسوم التحويل عالي جدا اتمنى مراجعة

### 1/5 — الفواتير

*2026-06-12, version 1.0.46*

الرقم الحقيقي لفاتورة موبايلي غير صحيحة.

### 1/5 — Activation call

*2026-06-05, version 1.0.46*

The sound and pronunciation is too bad and not clear

### 1/5 — مشكلة في التطبيق المحدث

*2026-01-10, version 1.32*

يوجد مشكلة لم يتمكن البنك من حلها عند استخدام جهاز اندرويد

### 1/5 — Worst Banking Service

*2025-07-14, version 1.24*

I have my salary account and from past four years my salary is coming . Unfortunately now they have blocked my account due to their own IT TECHNICAL ISSSUE.
Neither Customer Care is helping Nor Branch is cooperating.

### 1/5 — Unfriendly use App

*2025-07-14, version 1.24*

Very complicated unfriendly unclear app… the older one was way way much better then this one now

### 1/5 — فترة فتح التطبيق

*2025-07-08, version 1.24*

اجد صعوبة في فتح الحساب ويستغرق وقت طويل

### 1/5 — We need the old app easier to use and clearer

*2025-06-26, version 1.23*

We need the old app version easier to use and better than the new un clearly and confusing

### 1/5 — Very bad cannot update

*2025-06-12, version 1.20*

It’s very bad experience cannot open the application

### 1/5 — التطبيق جدا سي على طول معلق

*2025-06-08, version 1.20*

أرجو تطويرة عطلنا معه ووقف كل شغلنا

## Most praised reviews (10 highest-rated)

### 5/5 — رائع

*2026-08-10, version 1.0.50*

من افضل التطبيقات للتعاملات الإلكترونية في مجال الخدمات المصرفية

### 5/5 — الحمد لله

*2026-08-06, version 1.0.49*

شكراً جزيلاً

### 5/5 — Simple & excellent

*2026-07-12, version 1.0.48*

Amazing app with smooth UI & UX

### 5/5 — تحديث

*2026-06-12, version 1.0.47*

اكثر بنك يطلب تحديث كل اسبوع طالعين بتحديث هذا يدل على ضعف المطور التقني

### 5/5 — تقيمي

*2026-05-16, version 1.0.43*

افضل بنك فتحت حساب فيه

### 5/5 — Excellent services

*2026-05-11, version 1.0.43*

I found out that you have excellent services and your online and apps and also employees

### 5/5 — Transfer

*2026-03-15, version 1.40*

Amazing experience thanks for updating AlJazira Bank old one

### 5/5 — رائع

*2026-02-26, version 1.39*

واجهه جميله و الخدمات متوفره بشكل جميل وسريع

### 5/5 — Best BANK

*2026-01-08, version 1.32*

Best bank in Middle East

### 5/5 — Smooth and Easy!

*2025-10-13, version 1.28*

It’s straight to the point. Compared to other banks apps, which are confusing and messy, this one just works. There are a few areas that could be improved, but overall, it’s one of the best banking apps.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*