# AlJazira SMART — user reviews > 59 indexed App Store user reviews of AlJazira SMART by BANK ALJAZIRA (BAJ), rated 3.10/5 from 121 ratings. - Source: https://appshunter.io/ios/app/aljazira-smart/id469515886/reviews - App overview in markdown: https://appshunter.io/ios/app/aljazira-smart/id469515886.md - Rating breakdown: 5★ 56 · 4★ 5 · 3★ 8 · 2★ 3 · 1★ 49 ## Newest reviews (18 of 59) ### 3/5 — التحديث الاخير صفحة يوم بيدينا *2022-02-27, version 7.8* اخر تحديث يوجد فئة مشكلة التطبيق لا يعمل ### 3/5 — Apps not show full display at Iphone 5S model *2021-12-01, version 7.6* I want to update my ID in the apps but I could not see the self service option due to the apps display not working fully in the iphone 5S. ### 3/5 — لايمكن طباعة الكشف الالكتروني *2021-11-24, version 7.5* لايمكن طباعة الكشف الالكتروني للبطاقة الائتمانيه الماستر كارد ويظهر رساله خطاء ### 2/5 — Verification code problem *2021-10-30, version 7.4* Whenever I want to make any transaction that requires a verification code ( such as transferring money or credit card recharge) the verification code will not be received from the first time, every time I have to wait for one minute, until I be able request the app to send verification code again. It’s a such wasting of time in every transaction that I make. I wish that you could fix this issue in the next update. Thanks ### 1/5 — التطبيق لايعمل على ايباد آخر تحديث 14.6 *2021-07-06, version 6.7* حاولت وقم بالتحديث ولافائدة! ### 1/5 — Hard to navigate *2021-05-30, version 6.5* The old app was much better this one is TERRIBLE. ### 1/5 — The older version is way better *2021-05-30, version 6.5* They focus on the look of the app rather than the functions. ### 1/5 — مشكله *2021-05-29, version 6.4* عدم ظهور الرصيد الحقيقي ف التطبيق حتا بعد يوم او يومين ### 2/5 — Great update but… *2021-05-07, version 6.1* First of all the update is a great step ahead! But it is just a matter of seconds until I face numerous bugs.. The thing that annoys me the most is the hierarchy of the app. How can a tab button opens up a slide over menu?! It is just another hamburger menu that should be removed! ### 2/5 — The latest update compatibility *2021-05-03, version 6.0* The new Aljazira SMART app doesn’t work properly with the latest iOS 14.5 **Developer response:** Dear Customer, we appreciate your cooperation and interest, your suggestion is well received and will be conveyed to the concerned department. thank you. ### 3/5 — New update disappointed me :( *2021-05-02, version 6.0* I used to like this application, very easy to navigate services, friendly interface but now it got complicated!! For example: When I went to transfer option it directed me to “local bank” accounts only, before they gave the options to choose first “between my accounts” Or “ between Jazira accounts” OR “ local bank” ,,, etc now I can’t find other options except “local bank” !! It might be there but I couldn’t find it!! Or the application is still under developing !! CAN WE HAVE OLDER VERSION BACK PLZ :( ### 1/5 — Update this app *2021-04-29, version 5.3* I can’t login to my account ### 2/5 — Doesn't work after iOS upgradr *2021-04-28, version 5.3* After iPhone upgrade to iOS 14.5, the app doesn't work and fails to authenticate. ### 1/5 — It is not working! *2021-04-27, version 5.3* After the last IOS update, the app can't log in into my account on both my iphone and iPad. It keeps stuck in face ID or OTP phase and keep repeating the step forever! Please your urgent support to solve the issue and enhance the app. ### 2/5 — Mohammed *2021-04-27, version 5.3* Aljazira Smart not working with last update software ios14.5 ### 1/5 — Slow 🐌🐌🐌 *2021-02-28, version 5.3* Slow App many forced logout ### 1/5 — Outdated needs improvement *2020-12-11, version 5.3* Very slow and outdated compared to other banks Need to organize the app and improve speeds ### 1/5 — تطبيق اسوء من السيئ *2020-11-18* تطبيق اسوء من السيئ ولا يرقى ان يكون لبنك محترم مثل الجزيرة ، بطيئ ، مايفتح الصفحات يعلق ، يرجعك للصفحة الرئيسية ، ياليت تاخذون فرة على تطبيق بنك الاهلي ولا الراجحي ولا الاستثمار ، تطبيق بمثابة موظف بنك يغنيك عن الذهاب للافرع جميع المعاملات الكترونية مو مثل تطبيقكم اللي شكله مصلحه معلم شاورما .... ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work properly! *2023-11-02* I’ve been trying for the past hour to login to my account for an urgent matter and I have not received the OTP yet! Why doesn’t the app work correctly and send the OTP? Trash App ### 1/5 — No privacy! *2023-06-20* Why is it required to enable location services to use the app? Remember, you’re just a bank app. You don’t need to know where your costumers’ homes and locations are in order to provide service. ### 1/5 — الخط والايقونات صغيره *2022-10-23, version 9.5* ‏الخط صغير جدا لا يكاد يرى ارجو تكبيره وعمله خط أسود غامق حتى يرى في الجوالات الصغيرة كما أنه بعض الأيقونات تختفي تحت بسبب صغر الخط وبعد المسافة الرجاء إعادة تصميم الواجهة بخطوط اكبر ### 1/5 — يوجد مشكلة ازلية في التطبيق وهي البطىء الشديد *2022-07-20, version 8.8* التطبيق يعاني من بطىء شديد والذي يظهر جلياً لجميع المستخدمين. لا اعلم لماذا لا ينظر في تقييم العملاء الموجود على app store ### 1/5 — سيء للغاية *2022-06-17, version 8.6* سيء للغاية انصح بعدم التعامل مع بنك الجزيرة واغلاق حساباتك لديهم. ### 1/5 — تطبيق سيئ *2022-06-01, version 8.5* في كثير من الأوقات، أحاول الدخول للتطبيق والشاشة فاضية وأضطر مسح التطبيق وإعادة تنزيل التطبيق من جديد ### 1/5 — Bad IOS Bank app *2022-02-27, version 7.8* Salam to all. This app is very slow plus it’s always freezing. Sadly if this problem will not be fixed I will change the bank because all my work is on the app. Dr SD. ### 1/5 — Update and fix your app *2021-12-11, version 7.7* It has a lot of issues! ### 1/5 — محمد *2021-11-30, version 7.6* بعد التحديث الاخير اصبح التطبيق يعلق واضطر امسحه وانزله ويرجع يعلق تاني ### 1/5 — الوصف في المتجر *2021-07-09, version 6.7* بما ان التطبيق موجه للمستخدمين في السعودية وللمتحدثين باللغة العربية بوجه خاص بغض النظر عن تواجده في الستور الامريكي مفروض ان الوصف في المتجر موضح باللغة العربية وجميع التفاصيل يضا كذلك اتمنى الاهتمام بالمستخدم ومساعدته للحصول على جميع المعلومات التي يحتاجها بسهولة بعيدا عن التعقيد و غطرسة مبرمجين التطبيق لذلك كثير فيه نجمة واحده ## Most praised reviews (10 highest-rated) ### 5/5 — لا يعمل مع التحديث الجديد للآيفون ١٤.٥ *2021-04-29, version 5.3* التطبيق لايعمل مع التحديث الجديد ١٤.٥ للآيفون. يحدث تعليق ويبقى يكرر بصمة الوجه مراراً. The app is not working with the latest update 14.5 on iPhone. Keeps lagging on the face ID. **Developer response:** عزيزي نعتذر لإستياءك و نحن هنا لخدمتك تفضل بالتواصل معنا على 920006666 و شكراً لك . ### 5/5 — Great app but need more features *2021-03-31, version 5.3* Glad to see my feedback were implemented in the app. I was trying to figure out ways to reduce spending and see where I am spending my money but the app does not have graphs or at least statistics to show different categories like withdrawals, purchases, internet purchases, government payments things like that **Developer response:** Dear customer, we thank you for your trust and always strive to serve you with the best. ### 5/5 — Jazira smart *2018-05-28, version 3.2.0* Amazing app. User friendly and easy to use **Developer response:** Dear customer, we thank you for your trust and always strive to serve you with the best. ### 5/5 — Good👍🏼 *2016-03-03, version 3.0.3* ✨ ### 5/5 — Very friendly *2014-09-01, version 2.0.0* Very nice and friendly app... Great job baj ### 5/5 — Riyadh *2012-05-19, version 1.0.2* تطبيق رائع ### 5/5 — Job well done *2011-10-16, version 1.0* Straight forward..very easy to use ### 5/5 — Alanzy Hamood *2011-10-16, version 1.0* Outstanding banking application, BAJ CONGRATULATION. ### 5/5 — Great app *2011-10-15, version 1.0* Yes great job BAJ go a head and don't stop ### 5/5 — Great job *2011-10-15, version 1.0* Perfectly done, light and to the point. Keep it up. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*