# Alkoot Global Care

> Health insurance policy management, provider search, claims, and medical history access. (iPhone/iPad app by Vidal Health TPA.)

- Source: https://appshunter.io/ios/app/alkoot-global-care/id1312660868 (this page in markdown: same URL + `.md`)
- Developer: [Vidal Health TPA](https://appshunter.io/developer/842386435)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 2.90/5 from 74 App Store ratings · 26 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 32 MB
- Languages: American English
- Released: 2017-11-17
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/alkoot-global-care/id1312660868/reviews.md

## What is Alkoot Global Care?

View Policy information (policy start & end date, benefits covered.
Option to download E-Card for all family members.
Search the nearest network provider.
View the status of Pre-Approvals.
Submit new claim & track the status of claim till payment.
Medical History of the family.
Reminder Setting for medication.
Automatic dial & intelligent recognition of member for enhanced customer experience 
Option to initiate a call to the nearest provider in case of emergency along with a trigger to Al Koot customer service team to ensure assistance is provided.

## Key features

- View policy details
- Download family e-cards
- Search network providers
- Track pre-approvals and claims
- Access medical history
- Medication reminders
- Emergency assistance features

## Recent user reviews (10 of 26)

All indexed reviews: https://appshunter.io/ios/app/alkoot-global-care/id1312660868/reviews.md

### 1/5 — App broken

*2026-01-31, version 23.2.6*

Denies access. Rubbish!!

### 1/5 — Qatar

*2025-01-02*

The App is super slow and takes forever to input data. For example when we click a text box to provide data, it takes forever to load.

### 2/5 — Needs a lot of improvement

*2024-12-12, version 22.12*

Attachments size is an issue specially for pictures. I keep on getting errors even when complied to all requirements… progress of the claim is not updated until it’s complete.

### 1/5 — بدائي و يحتاج تحديث

*2024-11-21*

التطبيق يحتاج تحديث جدا بدائي

### 2/5 — Update

*2024-08-30*

Very slow, unable view the history. App hanganing

### 1/5 — التطبيق في مشكله

*2024-08-15*

دائما يعلق وفيه خلل

### 1/5 — .

*2024-08-03*

معظم الايقونات غير مفعله وهذا الشيء يعطل الاحتياجات الشخصيه

### 1/5 — التطبيق

*2024-07-21, version 22.12*

التطبيق لا يفتح بسرعة بالرغم من أن النت سريع عندي
كما أنه لا يفتح البتة على بصمة الوجه

### 4/5 — Policy info

*2024-07-01*

Policy indo document should at least be searchable if not downloadable

### 2/5 — User Interface is terrible

*2024-06-19, version 22.07*

Please please improve the user interface. It is so difficult to navigate and looks like something from the 1990’s. The information is all there, but very difficult to find.

## Frequently asked questions about Alkoot Global Care

### What can I do with this app?

This app allows you to view your health insurance policy information, including start and end dates and benefits. You can also download e-cards for family members, find nearby network providers, check pre-approval statuses, submit and track claims, and view your family's medical history.

### How do I find a doctor or hospital?

The app features a 'Search the nearest network provider' option. This will help you locate healthcare facilities and doctors that are part of your insurance network, ensuring your treatments are covered.

### Can I submit a claim through the app?

Yes, you can submit new claims directly through the app. The app also allows you to track the status of your submitted claims all the way until payment is processed.

### Is this app free to use?

Based on the provided information, the app is free to use. There are no mentions of in-app purchases or advertisements, suggesting a complimentary service for policyholders.

### What are the emergency features?

In case of an emergency, the app offers an option to initiate a call to the nearest provider. It can also trigger a call to Al Koot customer service to ensure you receive prompt assistance.

## Version history (last 5 releases)

### 23.3.2 — 2026-07-07

Bug fixes and theme changes

### 23.3.1 — 2026-06-23

Bugs and theme fixes

### 23.3.0 — 2026-05-15

Few Bug Fixes !

### 23.2.9 — 2026-03-19

Bug Fixes with the UI changes

### 23.2.7 — 2026-02-24

Bug Fixes and User Experience enhancements

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## More apps by Vidal Health TPA

- [Vidal Health for Doctors](https://appshunter.io/ios/app/vidal-health-for-doctors/id1276087484)
- [Vidal Health](https://appshunter.io/ios/app/vidal-health/id1276088464)
- [Vidal Vire](https://appshunter.io/ios/app/vidal-vire/id1276152314)

All apps by Vidal Health TPA: https://appshunter.io/developer/842386435

## Related topics

[alkoot](https://appshunter.io/ios/topics/alkoot) · [alkoot global care](https://appshunter.io/ios/topics/alkoot-global-care) · [qlm](https://appshunter.io/ios/topics/qlm) · [molina medicaid](https://appshunter.io/ios/topics/molina-medicaid)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*