# Alkoot Global Care — user reviews

> 26 indexed App Store user reviews of Alkoot Global Care by Vidal Health TPA, rated 2.90/5 from 74 ratings.

- Source: https://appshunter.io/ios/app/alkoot-global-care/id1312660868/reviews
- App overview in markdown: https://appshunter.io/ios/app/alkoot-global-care/id1312660868.md
- Rating breakdown: 5★ 31 · 4★ 1 · 3★ 3 · 2★ 4 · 1★ 35

## Newest reviews (9 of 26)

### 1/5 — Apple wallet

*2023-03-17*

Should add the functionality of having you E card in Apple wallet

### 1/5 — Needs major update & fixes

*2022-10-27*

App design is poor. Has performance issues. Crashes at certain functions. Password stored explicitly in user profile! That’s a major security issue!

### 1/5 — Limited App

*2019-11-10*

Limited app. Not much functionality. Crashes a lot. Preapproval section doesn’t work. The app needs a lot of work to be up to standard with competitor insurance companies.

### 1/5 — Always crash

*2019-02-06*

Not working with iPhone and all the data lost

### 1/5 — Terrible

*2019-01-16, version 1.0.14*

This app is not fit for the global market. It’s impossible to input bank details, location and gender. Useless.

### 1/5 — Not for European Market

*2019-01-10, version 1.0.14*

Very difficult to set up in Uk, language barrier. Can not enter correct adddress as only offers one UK postcode. Can not enter Bank details as lots of UK banks not listed. Only setup for Qatar. Poorly thought out.

### 1/5 — Can’t submit my ID

*2019-01-07, version 1.0.13*

I am not able to press on the SUMBIT button after entering the OTP code ....

### 1/5 — Very bad not working with iPhones

*2019-01-06*

Very bad not working with iPhones

### 1/5 — Qatar

*2018-06-27*

The app crashing

## Most critical reviews (10 lowest-rated)

### 1/5 — App broken

*2026-01-31, version 23.2.6*

Denies access. Rubbish!!

### 1/5 — Qatar

*2025-01-02*

The App is super slow and takes forever to input data. For example when we click a text box to provide data, it takes forever to load.

### 1/5 — بدائي و يحتاج تحديث

*2024-11-21*

التطبيق يحتاج تحديث جدا بدائي

### 1/5 — التطبيق في مشكله

*2024-08-15*

دائما يعلق وفيه خلل

### 1/5 — .

*2024-08-03*

معظم الايقونات غير مفعله وهذا الشيء يعطل الاحتياجات الشخصيه

### 1/5 — التطبيق

*2024-07-21, version 22.12*

التطبيق لا يفتح بسرعة بالرغم من أن النت سريع عندي
كما أنه لا يفتح البتة على بصمة الوجه

### 1/5 — Poor interface

*2024-06-11*

Poor interface

### 1/5 — The just stopped working altogether

*2024-04-25, version 22.07*

The app was not great but it worked. After the so called upgrade 2 weeks back it stopped working altogether. I can’t even login now

### 1/5 — Bad

*2024-01-21*

Very bad not working with iPhone

### 1/5 — Thé app keeps asking to login

*2023-03-22*

Thé app is annoying and keeps asking me to login disaster

## Most praised reviews (7 highest-rated)

### 5/5 — Alkoot Apps

*2024-04-05*

The new version is much better than the old one.

### 4/5 — Policy info

*2024-07-01*

Policy indo document should at least be searchable if not downloadable

### 3/5 — One option at a time

*2024-03-19*

The app gets stuck every time, it’s updated but still the same. Example, I go an me check the limit for dental, I am unable to go back and check other options. I have to exit the app and come back again. Its user friendly.

### 3/5 — Kamaraj M

*2023-08-03*

Every time I open the need to enter the user name, password, Activate the Pin number, secret question and answer and confirmation to use the Face ID, really irritating. Once I set I should with Face ID. Developer please fix it.

### 2/5 — Needs a lot of improvement

*2024-12-12, version 22.12*

Attachments size is an issue specially for pictures. I keep on getting errors even when complied to all requirements… progress of the claim is not updated until it’s complete.

### 2/5 — Update

*2024-08-30*

Very slow, unable view the history. App hanganing

### 2/5 — User Interface is terrible

*2024-06-19, version 22.07*

Please please improve the user interface. It is so difficult to navigate and looks like something from the 1990’s. The information is all there, but very difficult to find.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*