# AllChinaBuy — user reviews > 103 indexed App Store user reviews of AllChinaBuy by Hangzhou Taohaowu Technology Co., Ltd., rated 4.73/5 from 1,030 ratings. - Source: https://appshunter.io/ios/app/allchinabuy/id6504899992/reviews - App overview in markdown: https://appshunter.io/ios/app/allchinabuy/id6504899992.md - Rating breakdown: 5★ 842 · 4★ 33 · 3★ 13 · 2★ 9 · 1★ 37 ## What do users think of AllChinaBuy? Overall sentiment: neutral **Pros** - 👍 Good customer service - 🚀 Fast shipping - 💯 Best agent on the market - 👍 Useful app - 👍 Good quality products **Cons** - 💰 Expensive shipping costs - 🐛 Crashes and bugs in the app - 🐛 Lack of order tracking and refunds - 🌐 Limited language and currency options **Commonly reported bugs** - No data when clicking on shop - Verification code not working - Notifications not functioning properly **Most requested features** - Add more currency options - Improve app stability and reliability - Provide better order tracking and refund process ## Newest reviews (14 of 103) ### 4/5 — Please *2026-06-24, version 1.16.0* please add more currency options i don’t wanna have to calculate how much CAD i’m spending every order because there’s only CNY and USD. ### 2/5 — Unfair Shipping Prices Compared to competitors *2026-02-27, version 1.10.3* I’ve completed over 40 hauls using various agents over the past few years. This was, by far, the worst shipping experience I’ve ever had. I shipped roughly 5 kg of lightweight clothing in mid-January. The package was small (around a 1-foot cube) and low volume. The standard shipping options shown were extremely high, which effectively pushed me into using “Shipping Expert” as the only viable choice. Shipping Expert then provided a single option priced around $200. There was no breakdown, no carrier transparency, and no alternative routes presented. Despite paying what I would consider premium-tier shipping pricing, the package was routed through a budget last-mile carrier (UniUni). Total delivery time was approximately 43 days. The parcel sat in Dallas for nearly three weeks with no movement. Support responses were generic and unhelpful. For a small 5 kg package, $200 for slow, opaque routing is simply not acceptable. I have never paid this much for such a light shipment, and I have never experienced this level of delay combined with such limited transparency. What concerns me most is the lack of clarity: • Why were the initial shipping quotes so inflated? • Why was only one route offered through Shipping Expert? • Why was a high shipping fee paired with a budget delivery carrier? • Why was there no transparency about routing before payment? After over 40 hauls with different agents, I can confidently say this was the most expensive and least transparent shipping experience I’ve had. I will not be using this agent again. If you value transparent pricing and clear shipping options, proceed carefully. ### 3/5 — Great service *2026-01-15, version 1.10.3* Amazing products and fast service ### 5/5 — Customer Service *2025-12-28, version 1.10.3* Still very good 👍👍 ### 2/5 — Good customer service but the fees are ridiculous *2025-12-18, version 1.10.3* I ordered some shorts and a hoodie that cost me 70 dollars for both but then I have to pay 10 dollars in some random fees and after week after they expect me to pay 70 dollars for shipping. That should’ve gotten taken care of when i ordered it. Also not to mention the shipping time is absurd least it would take was a month, never buying from here again. If your willing to pay the extra fees that cost more than your order and your willing to wait a very long time for your order then go ahead and buy from here. ### 5/5 — my review *2025-12-04, version 1.10.3* lovely customer service ❤️ very easy and quick and reliable ### 5/5 — Peak *2025-11-25, version 1.10.3* Amazing. ### 5/5 — AllChinaBuy *2025-11-10, version 1.10.3* It’s really good customer service helps me with a lot of stuff if I a have a problem I spent over 2k in this app,this app is really good and trusted the only problem is shipping is way to expensive it needs to be a reasonable price however everything else is good ### 5/5 — Its good *2025-10-25, version 1.10.3* Pretty much only downside is the horrendous amount your paying for shipping even if you’re using the shipping expert really doesn’t help lower the price as much honestly I’d say it’s easy to navigate and find things it’s just shipping prices ### 5/5 — Best Agent *2025-10-19, version 1.10.3* Great service fast response overall the best in my opinion. ### 5/5 — Best app *2025-10-06, version 1.10.3* Very reliable and very friendly staff! ### 5/5 — Service *2025-09-27, version 1.10.3* Very good service ### 5/5 — Great all around *2025-09-19, version 1.10.3* Easy to use and customer support always helps with any problems🌹❤️ ### 5/5 — Hell yeah *2025-08-03, version 1.10.3* Hell yeah gng ## Most critical reviews (10 lowest-rated) ### 1/5 — BEWARE !SCAM! *2026-08-04, version 1.16.0* beware they don’t update the app, still have money on my top up balance, terrible/no customer service, stuff still in my warehouse can’t be shipped out because their app doesn’t work. ### 1/5 — Wont give refund *2026-05-22, version 1.15.1* Bro i have money in there for 2 year and it not even letting withdraw or place amount bro they send bs how refund no bro you been 2 year i swear i have proof as well not use full waste of money snd gived you store credit and dosent even let you withdraw it or shows bunch bs other option like bro now i need the money for rent omds ### 1/5 — Horrible *2026-03-05, version 1.10.3* Bad customer service slow returns ### 1/5 — Fake *2026-01-05, version 1.10.3* Not sending me my money back on my refund and 7 days ### 1/5 — Scammers *2025-10-12, version 1.10.3* Do not buy from them, bunch of scammers they just want your money, service is hurendous, they don’t help you at all and take forever to respond, very disappointed with this agent ### 1/5 — Awful *2025-08-10, version 1.10.3* The worst app i have ever used, so unhelpful and there is no way to get any help. Stay far away from this fraudulent app ### 1/5 — Upset *2025-07-08, version 1.10.3* The first time i used all china buy everything went smoothly for the most part but this time was much different. The extra fees after ordering are horrible and many of the items take forever to ship. Then when it comes to shipping i used the shipping expert and it still ended up being $200+ which was way more than what i even paid for the products. i’m experienced in buying stuff from china and i understand the shipping but this was crazy. But it doesn’t end with that, i wake up to a $60 ups fee that i have to pay. if i spend money on the shipping expert i would hope to avoid things like this. this will definitely be my last time using all china buy and i would recommend using a different agent. ### 1/5 — Worst Agent, never using again *2025-06-29, version 1.10.3* By far the worst experience I’ve had with an agent. They removed a payment method called Xtransfer after refusing to let me withdraw my money. Very shady, never ever using them again. Their shipping prices are extremely expensive not anywhere near other agents. 0/10 worst agent I hate AllChinaBuy!! DONT USE THEM! ### 1/5 — SCAM *2025-05-07, version 1.10.3* I bought a shirt from this company and they tried to steal $850 from my account. Chinabuy is a scam. The airlines that you need to buy to get it to America cost more than the product itself as well. And now I’m getting job applications that I never tried to apply for so they stole my info as well. ### 1/5 — Slow shipping for garbage *2025-04-07, version 1.10.3* Just garbage do not buy from here ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2026-04-11, version 1.10.3* Awesome ### 5/5 — The Best Ever!! *2026-03-28, version 1.10.3* Best quality items with fast shipping. Will continue to be a customer!! ### 5/5 — Ac buy *2026-03-04, version 1.10.3* Great range of products ### 5/5 — Good agent *2026-03-04, version 1.10.3* Good customer support and good UI ### 5/5 — Exceptional Service *2026-02-15, version 1.10.3* S/o to the great customer service team and safety protocols they have in order to make sure your order is SAFE. ### 5/5 — Customer service *2026-02-13, version 1.10.3* Allchinabuy is the best place to buy from china best service replied to me quick and gave me the information i needed 10/10 ### 5/5 — Good customer service *2026-02-06, version 1.10.3* I requested a refund and they were so cooperative and I got my refund fast ### 5/5 — Great app *2026-01-31, version 1.10.3* Great customer support and simple app to navigate ### 5/5 — Very professional service just a bit pricey with shipping *2026-01-22* Im super happy with the crew. Their work is fast once they receive your items. They always point out any issues and are willing to negotiate with sellers on your behalf. ### 5/5 — Amazing *2026-01-01, version 1.10.3* Great app - Simple to use and the customer service is very helpful. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*