# ALLDATA — user reviews

> 62 indexed App Store user reviews of ALLDATA by ALLDATA, LLC.

- Source: https://appshunter.io/ios/app/alldata/id1146971588/reviews
- App overview in markdown: https://appshunter.io/ios/app/alldata/id1146971588.md

## What do users think of ALLDATA?

Overall sentiment: negative

**Pros**

- 👍 VIN scanning helpful in shop
- 👍 Easier than website for phone use
- 👍 App is fantastic, user-friendly, quick, responsive
- 👍 Huge boost to garage
- 👍 Works like a charm on iPad Air 3

**Cons**

- 🐛 Extremely slow and unreliable
- 🐛 Expensive subscription for functionality
- 🐛 App does not support repair side
- 🐛 App crashes or closes instantly
- 🐛 Does not work on mobile devices
- 🐛 Always crashes
- 🐛 Latest update does not work
- 🐛 Terrible login experience
- 🐛 Missing essential features like DTC search
- 🐛 Won't start at all
- 🐛 Only shows community and data manager
- 🐛 Inadequate data, missing specs
- 🐛 Freezing and slow to add pictures/notes
- 🐛 Cannot log in, access points in use
- 🐛 Crashes and freezes during critical jobs
- 🐛 Needs internet connection 24/7
- 🐛 Terrible for the price, not a scan tool
- 🐛 Login doesn't link to subscription
- 🐛 Boots out immediately after login
- 🐛 Latest update is a mess, buttons not working
- 🐛 Requires OBDII connection, not standalone
- 🐛 Unusable, does not support management
- 🐛 Company only cares about profits
- 🐛 Auto logout after logging in
- 🐛 Blank page after login, worthless
- 🐛 Worthless without spending more
- 🐛 Useless app, doesn't do anything
- 🐛 No repair data available
- 🐛 Not the ALLDATA suite, just a data logger
- 🐛 App not useful without scanner
- 🐛 No service or repair information
- 🐛 App still doesn't have access to ALLDATA info
- 🐛 Totally useless, cannot open account
- 🐛 Website not mobile friendly, app is useless
- 🐛 Can't access info like website
- 🐛 Useless, only shows scan vehicle
- 🐛 Needs major overhaul
- 🐛 Horrible, VIN reader not recognized
- 🐛 Does not work, useless

**Commonly reported bugs**

- App opens and closes instantly
- App works on iPad but not mobile
- App crashes frequently
- Latest update prevents loading ALLDATA
- Login issues, access denied repeatedly
- App won't start
- Only repair estimator and community icons visible
- Cannot log in, all access points in use
- Crashes in the middle of a relearn/reset job
- Login boots out immediately
- Back/previous screen button gone in landscape mode
- Help menu buttons not working
- Convert or Reference Repair buttons not working
- App requires internet connection 24/7
- Login on iPhone app doesn't link to subscription
- Auto logout after logging in
- Blank page after login
- App doesn't do anything
- Cannot find anywhere to access repair data after login
- Search function doesn't work
- App is strictly a data logger, not the full suite
- App doesn't seem to have any data
- Cannot access subscription using this app
- App interface glitchy and not smooth
- App has no service or repair information
- App doesn't give access to repair data subscriptions
- Cannot log in or access ALLDATA repair
- App crashes right after login
- App takes back to sign-in screen after terms and agreements

**Most requested features**

- Offline usability for critical jobs
- Mobile-friendly website or app for repair info
- Ability to access repair info on the go
- App should be designed for phones, not just tablets
- Access to repair data on the phone
- Mobile app for the site with full features
- App to read wire pinouts without printing
- Basic customer check-in functionality
- Dark mode option

## Newest reviews (15 of 62)

### 1/5 — Inadequate

*2025-05-23*

ALLDATA more like some data, don’t have wheel torque spec for some vehicles like why call it ALLDATA. Absolutely slow, garbage, keeps freezing. Takes forever to add pictures, takes for forever to add notes, why name it ALLDATA when you can’t even get torque specs for brake calipers, unbelievable. Who ever created this app should revise its name, like come on now how can users depend on an app with insufficient data. Better off using google with adequate data.

### 1/5 — Can’t even log in

*2024-10-08*

Trying to login to my account and it just says “All Access Points Are in Use
The shop has exceeded the number of users who can access the product at one time. Please contact the product administrator in your shop or try again later for an access point to become available.” And I’m not even logged in

### 1/5 — Crashes and frezze

*2024-08-29, version 2.0.195*

Please make this Alldata App more proffesional, (crashes in the middle of a relearn / reset Job) and also (very important) offline useable. I shouldn’t  need Internet Connection  when i just scan a Vehicle  or Bleed / reset Brakes,  or something like that!!
Thanks

### 1/5 — Terrible for the price

*2024-05-07*

This was the worst scan tool I’ve ever touched.
This is only good for nothing really. I brought it with a 12 month agreement before you get the product and was told it air bleeds electric cars and test catalytic convertor air flow. Didn’t do either one and also could connect it on the go so this needs internet 24/7 it’s not a plug and play like 99 % of scan tools you’re able to plug it in and scan a car anywhere in the USA and get codes available. Not this one. This is a terrible system do not buy it. For this price just get a snap on tool.

### 1/5 — Needs update

*2024-02-23, version 2.0.187*

Login on iPhone app and doesn’t link to subscription. Completely unless.

### 1/5 — Garbage app for a great service

*2024-02-20, version 2.0.187*

I login to the app and it immediately boots me out and I have to log in again.  Wash, rinse, repeat.  Fix this!

### 1/5 — Latest update not usable

*2024-02-04*

I’m an auto tech and shop owner and use Alldata daily for work on my ipad. This latest update is a total mess. The back/previous screen button in landscape mode is gone. I go to the help menu to try and send a report and none of those menu buttons are working. Start clicking on other menu buttons like Convert or Reference Repair and they don’t work either. What a mess. Might be minor annoyance for the casual weekend mechanic but this is really messing up my shop. Will not be renewing my subscription when my annual contract is up

### 1/5 — Absolute garbage

*2024-01-10*

I tried to download this for my phone to use at work. When trying to work on a vehicle, and not knowing much about it, finding things is easier using Alldata on the office desktop. However, having to go from one end of a building to the other while you’re extremely busy working on multiple cars, just to get alldata info that you COULD have on your phone and at your fingertips in less than a minute is a waste of time. Yet this app doesn’t work like the desktop version. You can’t just look up info, you’re required to have an OBDII connection. Garbage!

### 1/5 — Unusable

*2023-12-15, version 2.0.186*

Should support AllData Management

### 1/5 — Only care about profits. Rips off customers

*2023-12-07*

Company does not care about its customers at all. Only cares about how they can continue to increase pricing and charge for every little thing. MUCH better options in the market today. NOBODY should be paying the ridiculous ALLDATA monthly fee. Especially when OEM repair data is available much cheaper. Company on the brink of failure.

### 1/5 — Attention app developers!

*2023-12-05, version 2.0.182*

Please fix. Really find you guys useful and would love an app to make it easier then my web browser. We pay for it so use that to make the best app out there

### 1/5 — Does not work

*2023-11-30, version 2.0.182*

Cannot log in or access AllData repair, 

The app could be great if it worked on our phones while in the car to make it’s easier to look up vehicle information, parts and labor, diagrams and all the all data repair information that’s available on a computer. 

Currently we can’t use it.

Thanks you

### 1/5 — Auto logout after logging in

*2023-09-17, version 2.0.181*

Just downloaded and tried logging in 4 times and got immediately got logged out.
Very buggy and needs fixing.

### 1/5 — No good

*2023-09-03, version 2.0.179*

This product didn’t help

### 1/5 — What’s the point of this app besides stealing data?

*2023-07-07, version 2.0.177*

I have a subscription to all data. I want to have my manuals available so I can check things like torque specs quickly. All it does is log me into a blank page. Worthless. There are some shill reviews talking about it being great and only for paid subscribers. Bro. I am one. It doesn’t work. Go write more code on the app instead of trying to save it by phony reviews.

## Most critical reviews (10 lowest-rated)

### 1/5 — ALLDATA

*2026-06-11, version 3.0.306*

Sooooo slow never works right

### 1/5 — Garbage…

*2026-05-21, version 3.0.306*

I’m not paying over 200 a month for this. ✌🏽

### 1/5 — No repair

*2026-03-07, version 3.0.194*

The app apparently does not support the repair side of ALLDATA, only the estimator and community icons were visible.

### 1/5 — Stupid app

*2026-01-02, version 3.0.194*

App won’t let me open it on my brand new iPhone 16. It opens up and closes instantly. Second phone I’ve bought and had this issue

### 1/5 — Does not work on mobile

*2025-11-05, version 3.0.194*

Title says it all. App works fine on ipad but on mobile it is totally useless. I have a ipone 13, and 15 and it does not work. It also does not work on my coworkers Galaxy. Kind of annoying

### 1/5 — Latest update DOSENT WORK

*2025-10-10, version 3.0.194*

Took out two of our iPads at work. They will not load ALLDATA at all even after we’ve tried to redownload them. No way to go back either unfortunately

### 1/5 — Terrible time trying to login

*2025-09-22, version 3.0.90*

Customer service is poor. Any time I want to login I’m shut out and customer service just sends me a new login, which lasts for one access. Next time I try and login with my new passwords, it says access denied. REALYY REALLY FRUSTRATED WITH THIS

### 1/5 — Missing a lot

*2025-08-13, version 3.0.90*

After using this app for some time, it has been less helpful than more. Can’t even search up DTC’s

### 1/5 — Won’t start at all !! Please fix ASAP !!

*2025-07-01, version 3.0.90*

Won’t start at all !! Please fix ASAP !!

### 1/5 — Issue

*2025-06-26, version 3.0.90*

I been using alldata through my laptop and I saw that they had it on app so I wanted to try it out. Once I had it downloaded I was only allowed two opinions community and data manager I couldn’t get into anything else

## Most praised reviews (10 highest-rated)

### 5/5 — Love VIN Scanning

*2026-07-27*

Very helpful in shop
Easier than the website, for phone use

### 5/5 — Love this!!

*2025-01-15, version 2.0.200*

This app is fantastic. User-friendly, quick, responsive and a huge boost to our garage!!

### 5/5 — Yaaaaas

*2024-11-03, version 2.0.200*

They fixed it.

### 5/5 — This App Supports a Paid Subscription

*2023-06-03*

If you understand that the auto industry requires massive amounts of data to work on todays modern vehicles,  you subscribe to at least one information system. The app does a great job of supporting AllData.  If you want free repair manuals this is the the wrong place for DIY.

### 5/5 — Only used for mobile Diagnostics

*2021-04-17, version 2.0.140*

This app is created for when you have a mobile subscription to the diagnostic enhancement tool. Will not work if you do not have a subscription to the mobile diagnostics tool. This tool is great! Just imagine a scan tool that offers the OEM repair procedures right after clicking on the diagnostic code.

### 5/5 — All Data with the IPad Air 3

*2020-01-10*

Works like a charm, loaded and entered my info and I was repairing a 2000 Cherokee in 5 minutes using the wiring diagrams. So far a great app.....

### 3/5 — It’s alright

*2022-11-14*

Gives you another way to get info without scanner, would be nice if you could just access repair info on the go, and designed for a phone not saying it’s bad just stop being so stingy with the information , make it where only validated employees with some sort of can enter

### 3/5 — Crashes

*2018-04-13, version 1.4.78*

I can log in no issues but it kicks me out to th get log in screen when trying to accept the terms and conditions.

### 2/5 — Inefficient Buisnesses

*2025-11-16*

Why would you waste money and time to develop this app? I thought I should download all data’s app because I have all the other parts stores apps, and unlike this one, the others are actually useful

### 2/5 — 😔

*2025-10-22, version 3.0.194*

Always crashes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*