# Allegent Mobile Banking — user reviews

> 13 indexed App Store user reviews of Allegent Mobile Banking by ALLEGENT COMMUNITY FEDERAL CREDIT UNION, rated 4.66/5 from 529 ratings.

- Source: https://appshunter.io/ios/app/allegent-mobile-banking/id1214931528/reviews
- App overview in markdown: https://appshunter.io/ios/app/allegent-mobile-banking/id1214931528.md
- Rating breakdown: 5★ 408 · 4★ 48 · 3★ 12 · 2★ 6 · 1★ 18

## What do users think of Allegent Mobile Banking?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 👍 Works well on tablet and iPhone
- 👍 Face ID works very well
- 👍 Wonderful and EASY!!

**Cons**

- 🐛 Constantly crashing
- 🐛 Constantly getting logged out
- 🐛 App will not load
- 🐛 App will not open
- 🐛 App will not stay open
- 🐛 Face ID fails commonly
- 🐛 Online banking not patron friendly
- 🐛 App just stopped working
- 🐛 Difficult to pay credit card

**Commonly reported bugs**

- App crashes frequently
- App logs users out unexpectedly
- App fails to load or open
- App refreshes immediately after opening
- Face ID functionality is unreliable
- App stopped working entirely for some users

**Most requested features**

- TouchID/FaceID support
- Improve app stability
- Ensure app is functional for mobile banking
- Update app to be competitive with other banks
- Fix credit card payment functionality

## Most critical reviews (10 lowest-rated)

### 1/5 — Freezing account

*2025-09-19*

I think that accounts should be frozen when loan is due. You never know the payment is late.

### 1/5 — Useless and Worst Banking App

*2023-11-14*

This app is useless for mobile banking. I am constantly getting logged out and it is constantly down and crashing. I am contemplating switching my bank be side of how far behind this mobile interface is. Why is it 2023 and all other banks have amazing apps and this one is the worst.

### 1/5 — Problem with app not loading

*2023-10-06*

App will not load.  Stated new version but will not load.

### 1/5 — Worst app EVER!

*2022-02-15*

App will not stay open once you're in it. Every single time I'm in it refreshes almost immediately. FaceID fails commonly making that function nearly useless as a convenience.  I would not recommend this credit union at all. It's too bad their tech support is too stupid to notice that an update might be helpful.

### 1/5 — What happened?

*2021-09-04*

App just stopped working.

### 2/5 — Why can’t I pay my credit card anymore

*2019-04-25*

I don’t mind the refresh and I’m sure I’ll get used to the new layout but I relied on this app to pay my credit card which is been almost impossible to do in any other way.

### 3/5 — App won’t run

*2022-09-13*

I downloaded this application to do my mobile banking and it will not open

### 3/5 — TouchID/FaceID

*2019-01-29*

TouchID/FaceID, PLEASE!  Then, 5 stars!!! 

Thanks!!!

### 5/5 — App

*2024-06-05*

Just easy

### 5/5 — Mobile app

*2024-05-06*

Never working

## Most praised reviews (3 highest-rated)

### 5/5 — Allegent app

*2024-03-09*

Great app to use. I use it on my tablet and iPhone works very well and never had any issues. Face ID works very well and it’s great not having to mess with passwords.

### 5/5 — Account member

*2021-12-25*

Their online banking is not as patron friendly as riverset’s online banking was

### 5/5 — Thx

*2020-11-05*

It’s wonderful and EASY!! Thank you.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*