# Allegiant — user reviews

> 659 indexed App Store user reviews of Allegiant by Allegiant Travel Company, rated 2.80/5 from 7,752 ratings.

- Source: https://appshunter.io/ios/app/allegiant/id528413490/reviews
- App overview in markdown: https://appshunter.io/ios/app/allegiant/id528413490.md
- Rating breakdown: 5★ 2,177 · 4★ 977 · 3★ 689 · 2★ 760 · 1★ 3,149

## What do users think of Allegiant?

Overall sentiment: negative

**Pros**

- 🚀 Convenient boarding pass
- 👍 Easy to navigate
- 👍 Flights are great

**Cons**

- 🐛 App crashes frequently
- 🐛 Login issues
- 🐛 Inability to check in or access boarding pass
- 🐛 Redirects to website instead of working in-app
- 🐛 Unreliable app updates
- 🐛 Glitchy and slow
- 🐛 Difficult to book flights
- 🐛 Inconsistent user experience

**Commonly reported bugs**

- Cannot log in to account
- App crashes on launch
- Cannot retrieve or display boarding passes
- Booking and check-in functionality not working

**Most requested features**

- Add flights by destination first
- Integrate with Apple Wallet
- Provide visual seat maps
- Improve notification system for flight changes

## Newest reviews (15 of 659)

### 3/5 — Spotty success

*2026-08-18, version 7.10.1*

App works well most of the time but here are two complaints:
1) all the ads make for too many clicks when I just want to book a ticket. 
2) random glitches prevent you from completing booking. When that happens you have to call customer service which is rarely less than a 40 minute wait.  That’s frustrating- they agree nothing was wrong but it was a glitch.

### 2/5 — Sun Country app better

*2026-08-16, version 7.10.0*

I hope Allegiant abandons their horrible app and uses Sun County’s app. The login process to the Allegiant app is clunky and it doesn’t stay logged very long. And it doesn’t show the running total while booking. Everyone who flies Allegiant is price sensitive. Cater to them instead of trying to hide the price.

### 3/5 — TSA Number

*2026-08-14, version 7.10.0*

App works fine except for the TSA number entry which never shows up on my boarding pass

### 1/5 — Can’t log in

*2026-08-14, version 7.10.0*

Every time I try to go into the app it makes me go to the browser and verify I am human.

### 1/5 — Raised price while I was booking

*2026-08-12, version 7.9.9*

It purposely raised the price knowing I was considering my options. It’s now wants $50 more for what was just in my bag. Bye.

### 2/5 — App use

*2026-08-09, version 7.9.9*

When I enter my login information the app from my iPhone  I will get a message telling me that my login credentials are incorrect.  I always have to manually enter my password from my browser.  My question is why should I use your app when it doesn’t allow me to login?

### 1/5 — Customer service

*2026-08-09, version 7.9.1*

I like flying this airline but non existent customer service is just crazy absolutely worst big business web site on earth I mean really you can’t hire people who know how to run a web site

### 1/5 — Horrible App!

*2026-08-08, version 7.9.9*

This is one of the worst apps I use. Most of the time it sends you to the website, which defeats the point of having an app on your phone. Confusing wording and navigation is the icing on the cake. Seriously makes me look at all other flight options before using Allegiant.

### 1/5 — Gotta do better

*2026-08-08, version 7.9.9*

App for e closes or directs me to the website. I like Allegiant but the app leaves a lot to be desired. I should have to go through app and internet hoops to check in for my flight

### 1/5 — Bad UX

*2026-08-08, version 7.9.9*

This app genuinely makes me upset. It redirects you to a web browser when trying to login to get your boarding passes.

### 1/5 — Very unfortunate but it’s useful!

*2026-08-07, version 7.9.9*

Want to pull up my boarding pass, 
Link sends me to website, website says download your mobile app to view your boarding pass, going back to app go to view my trips, sends me to website, website says download app and …. Sends you in circles!

### 2/5 — Not working

*2026-08-07, version 7.9.9*

App will not let me check in. I got a message to see an Allegiant representative for assistance. What good is the app if I can’t get my boarding pass.

### 1/5 — 100% going to have issues

*2026-08-07, version 7.9.9*

Every time I try to book a flight I have issues and when I want to talk with an agent the time keeps going up.  Praying they do not mess with sun country!  They are so easy to deal with

### 1/5 — Worst app ever made

*2026-08-06, version 7.9.9*

App is just a link to a browser page

### 1/5 — No help

*2026-08-05, version 7.9.9*

I’ve had this app for over a year and have never been able to use it for boarding passes or viewing trips Ive booked. The app just refers me to log in online then online refers to app and round and round this cycle goes.  Sad really since I do like the airline

## Most critical reviews (10 lowest-rated)

### 1/5 — What’s the point of this app?

*2026-08-29, version 7.10.2*

Why even have an app if it always redirects you to the internet? It’s super slow logs you out every time I try and use the app. Needs a serious update

### 1/5 — Terrible app

*2026-08-22, version 7.10.2*

I run into frequent issues with updating. I have had multiple issues checking in online which then causes me to have to go to the airport early and stand in the baggage line when I’m not checking a bag so I can get my boarding passes. I have also had my seats changed when I paid for specific seats. Just overall not good experiences.

### 1/5 — No good

*2026-08-20, version 7.10.1*

This app doesn’t work, when you sign in it takes you to the website.  When I try and download the boarding pass it gives me an error message.

### 1/5 — Worst app ever

*2026-08-19, version 7.10.1*

This is a useless and annoying app. It constantly redirects me to the browser. 
Why have it, other to annoy the patrons or maybe to enrich some tech bro.

### 1/5 — Bad app, not surprised.

*2026-08-19, version 7.10.1*

This app I thought had potential when I first started using it. However, whoever designed it, clearly doesn’t travel or they hate their customers so much that they want to make our lives harder and design something that was developed in the 1990’s. Yes I’m being facetious.

The only thing this app is good for is checking in. That’s it. And then when you check in the app “adds” your trip to the app. Which is a lovely thing to do but you have to go hunt for the email in order to get the confirmation code to do that. 
Then if you want to check out your account or anything else, the app pushes you to the website, which then again you have log in before you can do anything. 

I will say it’s one step up from the VA’s annoying and antiquated log in process for their app.

### 1/5 — Can’t add trip

*2026-08-19, version 7.10.1*

I got this app cause I’m flying Allegiant in a couple days and was hoping to make my trip smoother. But for the past 2 days I’ve been unable to add my trip to the app. I have an account, and am able to add the trip online on their website. But on the app it doesn’t show up, and I get an error every time I try and add it. Would not recommend the app. Waste of time.

### 1/5 — Terrible app user design

*2026-08-18, version 7.10.1*

Terrible app design. All I wanted to do was get a boarding pass and it led down a completely useless rabbit hole and goose chase to track it down. I download the app and then it takes me to my browser. It is useless. Every other airline I have been one has made the process seem less and easy. Not Allegiant.

### 1/5 — App is buggy

*2026-08-17, version 7.10.1*

Would not take my Allegiant CC

### 1/5 — Garbage

*2026-08-17, version 7.10.1*

This app is garbage. Nothing works and you have to leave the app for a browser to complete most things. By far the worst airline app and is wildly outclassed by the UA and AA apps.

### 1/5 — Boarding pass not available on the App

*2026-08-14, version 7.10.0*

Tried hundred times in front of the airport agent. Failed to load boarding pass on app.

## Most praised reviews (10 highest-rated)

### 5/5 — Great airline!!

*2026-08-22, version 7.10.2*

I fly Allegiant multiple times throughout the year, and they are efficient, professional, and always on time. Not to mention the great prices!

### 5/5 — 64 yo has no issues with this app

*2026-08-21, version 7.10.2*

Great app that works flawlessly!  I do take a screenshot of my boarding pass, just in case.  Have never had to use them!

### 5/5 — Like it!

*2026-08-20, version 7.10.1*

I like this airline app!

### 5/5 — Not sure what the negativity is about

*2026-08-13, version 7.10.0*

It’s straightforward, easy to book, and has never given me issues.

### 5/5 — App is efficient & concise

*2026-08-13, version 7.10.0*

The app allows for simplified user-friendly, and allows access for boarding passes upon check-in time.

### 5/5 — Great App

*2026-07-23, version 7.9.8*

We travel often with allegiant. It’s a favorite of ours. Always use the app for booking, check ins, and looking at schedules never an issue. Thanks allegiant for your service

### 5/5 — Simple to Navigate

*2026-05-20, version 7.9.6*

It’s my first time flying with Allegiant and I’m an app type of gal. Everything is laid out nicely and easy to find. I had no issues using this app. It was convenient to have it for my travels.

### 5/5 — Ann Escosa Griffin

*2026-05-11, version 7.9.5*

This app has always worked as smoothly as silk for me! No complaints.

### 5/5 — Easy use

*2026-05-07, version 7.9.5*

Works for me no problem

### 5/5 — Zero starts

*2026-05-04, version 7.9.4*

I would give it zero stars if I could. Doesn’t work at all and has been that way for over six months. Don’t download it!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
