# Allen Prep - Max Your Score — user reviews > 72 indexed App Store user reviews of Allen Prep by Allen Resources, Inc.. - Source: https://appshunter.io/ios/app/allen-prep-max-your-score/id605476662/reviews - App overview in markdown: https://appshunter.io/ios/app/allen-prep-max-your-score/id605476662.md ## What do users think of Allen Prep? Overall sentiment: negative **Pros** - 👍 Helpful for DMV preparation - 👍 Questions similar to actual test - 👍 Covers handbook essentials **Cons** - 💸 Charged without authorization - 💸 Difficult to cancel subscription - 💸 Misleading advertising (not free) - 💸 Automatic billing after trial - 💸 Unexpected recurring charges - 💸 App not opening - 💸 Incorrectly marks correct answers - 💸 Not accurate test predictions - 💸 Too many questions about fines/jail time - 💸 Expensive weekly subscription - 💸 Confusing pricing (free vs. subscription) - 💸 App crashes frequently - 💸 Unclear refund process - 💸 Charges even after deletion **Commonly reported bugs** - Does not allow correct answer to be processed - App does not open - App crashes every time - Glitch in system for add-on purchases **Most requested features** - Make screen flipping possible for study guide - Provide explanations for incorrect answers - Show signs when asking sign-related questions - Increase font size on iPad - Option to not reveal correct/incorrect until end ## Newest reviews (14 of 72) ### 1/5 — Be Aware! Not free! *2020-02-08* I downloaded this to test whether it was really free. Luckily I read through it all and found out it is $9.99 PER WEEK after the 3 day trial. Seems pretty disingenuous and a ‘bait and switch’ for an unsuspecting High School student who may need more than 3 days to study. **Developer response:** The 3-day free trial gives users time to see if TestBank will help them pass their test. Some can get all they need during the three free days. Others desire some more time. We've found that virtually everyone has different needs. All the best with your prep! ### 1/5 — Not free! *2020-01-03, version 3.4* This app claims everything is free but as soon as you open it, it prompts you to pay $9.99. ### 1/5 — Can’t cancel *2019-12-28, version 3.4* I’ve have been trying for months to cancel my subscription to this happy and I haven’t figured it out can someone please help me. ### 1/5 — Scam app *2019-12-22, version 3.3* This app attempts to scam you and charge you $5.99 a week by calling the in-app purchase “free unlimited access”. Can’t believe Apple approved this scammer. Garbage app ### 1/5 — DO NOT DOWNLOAD! *2019-11-18, version 3.1* don’t download this app unless you automatically wanna be charged 6$ without authorization! ### 1/5 — Broken application *2019-10-30, version 2.9* Tried to open application several times but never went through. ### 1/5 — Charged for free app *2019-10-29, version 2.9* The app says it is FREE so I allowed my daughter to download it so she could study the day before her permit test. I just got charged $6.99 from your company for an app that says it’s free! ### 1/5 — Beware of unauthorized billing scam *2019-10-06, version 2.9* I signed up for a free trial. It billed me without any authorization. I can’t even get a refund. ### 1/5 — Won’t let you cancel subscription *2019-07-27* I’ve been trying to cancel my subscription and the app keeps saying to go to the “account settings” but when I click it their is no option to cancel the subscription. They are charging me for an app I don’t even use. DO NOT DOWNLOAD. **Developer response:** Yes, "account settings" on your device is where you go to cancel your subscription. If you still can't cancel, please contact us directly at dk@allenresources.com (365 days a year) and we'll help you out. ### 1/5 — This apps a rip off *2019-07-08, version 1.7* Warning if you see free unlimited everything do not fall for it once you hit the download the app charges you. ### 1/5 — NOT FREE! *2019-06-30, version 1.7* User beware. After you download the app it will tell you that ther will be an automatic charge! ### 1/5 — subscription *2019-06-20, version 1.7* i wanna cancel my subscription bur idk how and frankly i dont want this anymore ### 1/5 — Did not help *2019-05-17, version 1.7* My son studied this for the NC test and not one question was on the test...needless to say he failed. ### 1/5 — REFUND *2019-05-16, version 1.6* All I did was click on the app to check it out and it got a purchase from me. I didn’t purchase anything willingly and I would like a refund, please. I don’t even have it downloaded. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bugs *2023-05-03, version 4.9* Does not allow the correct answer to be processed. Constantly says is wrong when it is the correct one.. ### 1/5 — False advertising *2021-06-07* Not free, as the description of the app suggests. You must enroll in a subscription. **Developer response:** Hello Meaghan...Yes, the entire app is 100% free to use for 3 days, which is plenty of time to see the questions and rationale and decide if they'll help you pass the CFA exam. You may cancel your subscription whenever you choose, including prior to the 3 day trial ending. If you still have questions, we're easy to reach at dk@allenresources.com 365 days a year (yes, every day). All the best with your CFA exam prep! ### 1/5 — I’m still getting charged *2020-08-10, version 4.2* I brought this app a while ago and I deleted because the app was too complicated but why was it continually charging me shouldn’t it automatically stop when I delete the app ### 1/5 — Bad experience *2020-06-05, version 3.9* The app gives “free access” only after the subscription for at least a week. I did that step and immediately canceled the subscription in the settings to use the app at least for 3 days. The app does not open from that time at all. Would not buy a subscription or recommend to anyone. ### 1/5 — Refunds *2020-05-06, version 3.8* It’s been charging me and I’ve never used this app. I want a refund ### 1/5 — Refund *2020-04-24, version 3.8* I’ve been get charges from this app and I’ve never used it before, I want a refund Now!!!!! ### 1/5 — I want a refund!!!😡 *2020-04-16* i downloaded this app because it said it was free and when i opened it, the app said i had to subscribe so i deleted it, only to find out that it automatically took $9.99 out of my itunes gift card fund without asking for permission or even notifying me of the transaction. you need to refund my money or i will be notifying the proper authorities. i wish i could give 0 stars. **Developer response:** Thank you. Every student may use the ENTIRE app...all 9,490 questions in the app...100% free for three days. It's a free trial period. You may cancel your trial or subscription anytime you choose. That means you may cancel 5 minutes into your free trial, or you may cancel at a later time. It's totally up to you. If you choose to cancel during the free trial period, you will not be charged.  We are confident that TestBank will help you max your performance on test day, which is why we offer the free trial. All the best with your prep. (If you "open the app and then delete it," you will not be signed up for the 3-day free trial, and therefore you will not be charged 3 days later. You must opt-in to the free-trial through a series of steps. Simply downloading and opening the app will never result in a monetary charge. Please contact us at dk@allenresources.com if we can help you further.) ### 1/5 — straight trash *2020-03-28, version 3.6* trash ### 1/5 — ??? Worst app ever *2020-02-20, version 3.6* How do I unsubscribe so I’m not paying 9.99 A WEEK? There’s no where on the app, App Store or my settings to do so. Please help ### 1/5 — They need a number *2020-02-15, version 3.6* They take money even after you delete the app I’ve been charged 3 weeks even though I only picked 1 ## Most praised reviews (10 highest-rated) ### 5/5 — Drivers ED *2020-06-02* Absolutely grateful for this app. This has really been helping since the DMV is no longer handing out hard copies in NH **Developer response:** Thank you so much. Glad we could help. All the best! ### 5/5 — Great *2019-06-17* I failed 7 times because of this app ### 5/5 — Read and find out my opinion *2015-06-02* Make it where it doesn't tell u if ur correct til the end I only give five stars so it can atleast be read Otherwise it'll be 3 stars ### 5/5 — Really works *2013-08-06, version 1.0.3* Appreciate it very much ### 4/5 — CFA part - how to flip the screen? *2020-08-10, version 4.2* Thank you for this great app, which includes a lot of study stuff for CFA preparation. Everything is quite ok, but please could you make possible to flip the screen for more convenient reading of study guide and tell me please why this app asks so often to update test part, is it ok or it’s a bug? ### 4/5 — Good overall *2013-06-02* I must say that this app is great to prepare for the written test. The questions are very similar to the ones on the actual test which is a great help. It's also nice how they have taken all the essentials of the handbook and turned them into questions so you won't really need to read the handbook which is mind-numbing and quite boring lol. The only problem I have with the app as someone has stated here that it would be very helpful when u get a question wrong to provide an explanation as to why the other answer is correct. But still a good and useful app! ### 4/5 — Needs Improvements *2013-05-13* This is a good app but needs some improvements. If I answer the question wrong it should give me a reason why the other answer is correct. Also when you have sign questions you should show that sign. I'm viewing this on an ipad. It would be great if the font was bigger. I bought this app as a review and to keep up to date. The price was great compared to other apps out there. ### 3/5 — Latest Syllabus not updated *2022-10-26* though you guys are charging for subscription; however, the latest syllabus is not updated. I believe the CFA level 3 syllabus is at least 2-3 years old. ### 3/5 — Not accurate *2019-07-05* It started telling me that I had only an 8% probability of passing the actual test when I had one or two 77% tests that I took. I just took my actual test and only got 2 wrong. So much for that 8% huh? This app also has way too many questions about fines and jail time than actual street knowledge questions on their “accurate” dmv permit full practice test. **Developer response:** Our app tracks and reports your ACTUAL statistics, based on your personal performance taking the questions. The app does not give users "probabilities of passing." Users have had excellent success using the DMV TestBank. All the best. ### 2/5 — Bs *2019-07-19, version 1.7* Bs won’t let me delete --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*