# Alliance: Heroes of the Spire — user reviews > 51 indexed App Store user reviews of Alliance by Rumble Entertainment, Inc., rated 4.50/5 from 2,911 ratings. - Source: https://appshunter.io/ios/app/alliance-heroes-of-the-spire/id1096329376/reviews - App overview in markdown: https://appshunter.io/ios/app/alliance-heroes-of-the-spire/id1096329376.md - Rating breakdown: 5★ 2,167 · 4★ 421 · 3★ 129 · 2★ 40 · 1★ 154 ## What do users think of Alliance? Overall sentiment: negative **Pros** - 🎮 Great community and characters - 🕹️ Fun and addictive gameplay - 👍 Generous with in-game currency **Cons** - 💰 Predatory pay-to-win mechanics - 🔍 Lack of transparency in drop rates - 🚫 Abandoned by developers - 🐛 Frequent crashes and bugs - 🤖 Copied characters from other games - 💸 Overpriced in-app purchases **Commonly reported bugs** - Recurring connection issues - Accounts randomly suspended without explanation - Broken hero mechanics and technical glitches **Most requested features** - More frequent content updates - Improved server stability and performance - Better communication with the player base - Fairer progression system for F2P players ## Newest reviews (11 of 51) ### 2/5 — Gamefunguy *2022-08-01, version 5.3* Devs seem to have jump ship! There hasn’t been any new content in over a year. It’s just an never ending cycle of loops with the same events. Not sure why because the game is actually good. Once people stop buying stuff though, this ship will probably all of a sudden sink to its final grave. Wake up devs and put a little something back into this game and keep it afloat!!! ### 4/5 — Please sell the game *2021-10-24, version 5.3* This is an outstanding game which the developers basically abandoned. Better than RAID and better than all the Summoners games. Each hero is unique and not just put out there for appearances. Unfortunately the developers have made no effort in adding new content in two years yet still pander for purchases. My hope is that the devs would sell this off to a motivated group of developers and keep this game fresh. The recipe is there for success but a little effort and passion helps. ### 3/5 — Same error keeps happening... *2021-05-25, version 5.3* Game gets stuck in the friends GUI and can’t be recovered without reinstall after some unknown sequence of scrolling....been happening for years....soon I won’t be able to recover the account because it’s linked to an outdated iPhone email address ### 4/5 — Great game, however.... *2020-06-02, version 5.2* Why is it that you feel the need to sell against yourselves? There isn’t a reason I can come up with as to to why you have instituted this policy. Bottom line, you don’t need to advertise everyone’s purchases and you don’t need to have the VIP level visible to anyone. ### 4/5 — Great game very few flaws *2018-08-23, version 3.3.1* I love this game a daily grind for sure.. I feel as if the RGN is not solid and holds true tho. Between me and some friends I haven’t dropped $100’s of dollars like them and we’ve been grinding equally day in and out I’ve gotten one nat 5 and they both have gotten over 6 each I feel as if it’s a pay to win only in that aspect but overall you don’t need to spend money to actually win the game ### 2/5 — Continuous Crashes, Copied Characters, Lost Items *2018-08-01, version 3.1.1* Ever since I’ve gotten this app, I’ve had several issues with its functionality. Besides the fact that it copies a lot of themes and play style of games that exist already, the app sadly doesn’t function very well. It has potential, but I can’t even finish the story mode because the game crashes constantly. The best I can do is mostly auto-battles of the few places I managed to finish before impending crashes. It’s caused me to waste keys, lose rank in arena, and other items you can only use once. It takes it, the game crashes, and I can’t repeat the objective. It’s a bit of a mess. Besides the affected gameplay, a lot of the characters in the game border on copyright infringement. It’s not hard to tell what characters are heavily inspired by existing characters. I’m surprised they haven’t been given a cease and desist yet. As a graphic designer, it’s kinda embarrassing how close to the original designs they are. Overall, the game has potential, but could be much better and have more unique characters that don’t look like knockoffs from other trademarked ones. **Developer response:** Our most recent release resolves several performance issues that were encountered on some iOS devices, we encourage you to update Alliance and join us again in Alliance: Heroes of the Spire. We have many new, unique heroes being released consistently that continue to expand the diversity and selection of heroes available to players in Alliance: Heroes of the Spire. ### 1/5 — Connection issues *2018-07-03, version 3.0.2* My biggest problem with the game is the “connection issues”. You guys spend so much time and effort to release new content and hero’s but can’t improve your servers for a smooth gameplay where people don’t have to hassle trying to log on for alliance wars or just trying to log onto the game period. You guys are nothing but money scammers and should focus more on a smoother gameplay for the people that provide your paychecks! I am so sick and tired of the lagging out and load times getting stuck. Until you improve this I wouldn’t recommend anyone spend a dime on this game! I can have full bars of service and still unable to load or log in during crucial times! I have given you my time and money! Until you fix your servers I am giving you 1 Star! Sincerely- a very displeased player. **Developer response:** We have recently fixed an issue that may have resolved your problem. Please download the latest version of Alliance: Heroes of the Spire from the store and launch the app. If this resolves your issue, please come back and re-rate the app to let us know. If not, contact us at https://support.rumblegames.com/ so that we may assist you further. ### 1/5 — Pay to play *2018-06-19, version 2.10.1* This game is a terrible pay to play port. As a casual player that does not want to spend hundreds of dollars on a game i have found it impossible to gain access to any of the elite characters. After playing for 9 months i have pulled only 1 five star character in comparison to the one a month my paying guild mates are getting. This game is one of the worst examples of pay to play and pay to win. ### 3/5 — Slow! *2018-04-18, version 2.7* This game can be fun to play as long as you're not waiting for the constantly updating assets to download. I'm on a couple of very fast networks and it takes 20 minutes to download the assets just to get into the game. This happens at least once a week. Devs, fix your downloads or include the assets in the app download. ### 3/5 — Summoners of war in HD *2018-04-04, version 2.6.1* Basically what it is-one of those games that starts you off decently and then after 5 hours of playing, you have to buy if you want to progress. Not saying summoners of war is any better; it does the same thing. This is just that game with better graphics. Will waste your time for a couple hours, then gets boring. ### 4/5 — All around worth the hours *2018-04-02, version 2.6.1* This game is extremely fun you’ll have a blast as it blasts ur wallet. Only issue I have is that one of the equipment sets isn’t effective enough compared to the other please give lifesilk a buff like maybe an additional 50% healing crit ## Most critical reviews (10 lowest-rated) ### 1/5 — 29 Cores and none higher than epic… *2024-01-01* This game is a scam with super low drop rates for any of the good stuff. Every single pack is over priced. I used to play a long time ago and things were different. I got busy with life and stayed away for a while and decided to give it a try. I ended up with 26 epic cores and 3 legendary cores. All 26 epic cores gave me epic heroes (the lowest you can get) and the 3 “legendary” core were also a joke. They can summon legendary, or mythic and are super rare or cost around $10 for a pack of one😢. Yep you guessed it, all 3 gave me legendary and no mythic. I’m fair with stuff like this and give games a chance but I summoned with all of those cores and LITERALLY EVERY LAST ONE WAS THE WORST IT COULD BE. I’m done, this is a sinking ship, go spend money on summoners war or something, at least they update their game more than once a year. ### 1/5 — Do they plan to FIX it? *2022-10-18, version 5.4* Been playing for a few years. It’s fun, but constant server issues. Right now the game crashed six days ago and they have yet to get it up and running. People reported it on the forums, no response. Can’t even be bothered to reply on the forums with any updates Don’t waste money on this game like I just did. I don’t mind dropping money on a game I play often and enjoy, but when the creators can’t be bothered to use that money to maintain or update the game with new content (like new area of the map to explore—it’s been literal years!) well, that’s just outright stealing, right there. ### 1/5 — Where to start… *2022-01-12, version 5.3* If I could go 0 stars I would. Starting from a tech support group that will reiterate the same script without actually looking into the problem is Unsatisfactory for any company. Especially one that will accept money then say “sorry about your luck”. Personally will never play another Rumble game just from the clueless tech support they offer. Game itself is meh at best. The game has a neat concept to it but again the lack of competency from a company will have you running far far away. Save your time and money and stay away from anything RUMBLE!! ### 1/5 — Shady business practice/bad company *2020-08-07, version 5.2* Avoid spending any money in this game at all cost as the company truly doesn’t care about what the player base wants. They are only interested in making a quick buck off you before you realize how horrible of a company they truly are. The gear drop rates are atrocious the sheer amount of gold it takes to level gear and rank hero’s is absolutely the worst I’ve ever seen in ANY mobile game. The drop rates for natural 5 star hero’s are bad and as a way around that they try and sell you a “double drop rate” core to trick you into thinking you have better odds. Don’t even get me started on how outlandish they try and price the packs and try to justify it by saying save 87%! for a pack that cost $20 and they’re trying to pass it off as being over a $500 value. Developers have abandoned this game and are making a new one so there is absolutely ZERO new content planned on coming out. ### 1/5 — Random suspensions and horrible technical issues *2019-07-17, version 4.6* Accounts are randomly suspended for no reason. There are glaring technical bugs that never get resolved like horrible session management and broken heros. This is not a f2p friendly game. Don’t fall for Rumble’s lies. This game is dying a slow painful death and Rumble really doesn’t care at all. Honesty just look at the canned responses to other reviews (edit: and this one!) to know exactly what this company is all about. The customer service is deplorable. The communication with the player base is deplorable. The blatant thievery this company engages in is criminal. They will take your money if you give it and then randomly you will log on one day to your account being suspended. Then you will never get an answer to what it even was that you did or what rule you broke. They will call you a cheater. I wish they’d publish it so I could sue them for libel and actually learn what it is they think I did. Don’t believe their lies. STAY AWAY **Developer response:** All reports are thoroughly investigated prior to any action being taken against an account. If an account has been suspended or banned, then we have carefully made the decision that this account violated Rumble's Terms of Service. You can review the Rumble Games Terms of Service here: https://www.rumblegames.com/terms-of-service ### 1/5 — Predatory knock off *2019-06-01, version 4.5* The game uses predatory pay2win loot box style summons to try and milk you for all of your money. If you want a game that has continual power creep and constant pop-ups for in game purchases, this is the game for you. Don’t worry, the top people pay thousands to continually pay for the events, pvp, and whatever recycled content they keep pumping out, so the developers won’t care about you. The game was alright when it first came out but was bought out by another company and is now just a hollow pay2win clone and down right copyright thieving game. Hard pass from me. ### 1/5 — Incredibly Poor Communication *2019-06-01, version 4.5* I downloaded this game, and think it’s a great concept and fun to play. However, I spent a lot of time and money on it just to have my account suspended without warning. I submitted multiple tickets to Rumble in an attempt to see what the issue is and have yet to get a response. I received no email denoting why my account was suspended in the first place, nor was I granted the chance to appeal. It appears the only form of communication with the developers is via ticket submission as there is not a direct email or phone number to call if anything goes wrong. It’s incredibly disappointing and sad when you build up a community of friends and it can be taken away from you without warning or reason at any time. **Developer response:** All reports are thoroughly investigated prior to any action being taken against an account. If an account has been suspended or banned, then we have carefully made the decision that this account violated Rumble's Terms of Service. You can review the Rumble Games Terms of Service here: https://www.rumblegames.com/terms-of-service ### 1/5 — Thieves *2018-10-25, version 3.6.1* I had been playing this game for a few days with no issues. Then randomly I’m suspended due to “exploiting” the game. I never have and never will exploit a game. I had spent money on in game purchases then was terminated for this so called “exploit” that they will not explain to me and refuse to reverse the action. I’m appalled by their customer service and the fact that they blatantly stole from me citing a breach of the terms of service. Literally the only thing I’ve ever done in this game was through options made available through playing the game. Play at your own risk as they can apparently take your money and terminate your account without explanation. **Developer response:** All reports are thoroughly investigated prior to any action being taken against an account. If an account has been suspended or banned, then we have carefully made the decision that this account violated Rumble's Terms of Service. You can review the Rumble Games Terms of Service here: https://www.rumblegames.com/terms-of-service ### 1/5 — New update is for the rich only *2018-09-15, version 3.4* If you’re thinking of playing this game just stop now. This game was reasonable to progress thru, still very slow but reasonable. Now with the new update they have increased the time it will take new players to compete by over a year unless you got deep pockets. The newest update forces you to spend real money or get left in the dust. Not a very fun game anymore when the only people to compete are credit card warriors. Loved this game and have spent some good money on it but now it’s out of control. ### 1/5 — Communication errors a plenty *2018-08-16, version 3.3* Rumble, either get it together or give up. Like I said in my first review “in the beginning it ‘was’ fun”.... About a year ago I gave this app a 2 star rating. Well they have improved on a few things. But made things so much worse at the same time. Their support is one of the worst in the App Store. Every time I have reported something to them I have gotten basically “That’s nice, now go away.” Or “you’re just a user what do you know” or “you cannot have gotten that character as a. Summon! You’re lying. Oh wait (three e-mails later) yes you did. I see it now. I can’t help it you lost the character, you must have done ‘something stupid’ “ Yes, I have the e-mail. I’m a grinder, I don’t mind taking the slow route. But the constant pop ups are becoming a real problem for this game. I’ve been grinding at this game for two years, and I’m about to give up because all of the disconnects and breakdowns. ## Most praised reviews (10 highest-rated) ### 5/5 — Great community + characters *2019-01-14, version 3.10* Best things that can be said about this game is it’s helpful community, active game support, and great character designs that are continuously updated and balanced. Sometimes this game does feel unfinished though with surprising changes and questionable direction such as the end game ranking system being needlessly complex imo. Even with its flaws, def one of the best gatcha games around. Plenty to do for F2P, and with a bit of luck, free players can def remain competitive as well. ### 5/5 — Fun game. Alot to do. A little buggy at times but very much playable. *2018-09-20, version 3.4.1* Very fun game. So much involvement and theyre constantly adding to it. Gets a little buggy sometimes but the make is really good at fixing the problems. The game is still very much playable, and fun! ### 5/5 — Addicting *2018-08-17, version 3.3.1* Makes me wanting to come back and play against and again. You can make in app purchases if you want. They have great deals so that’s also addicting to do! All in all a fun game! ### 5/5 — Why I love alliance heroes of the spire *2018-05-22, version 2.9* Super fun love the gameplayGood amount of characters slimes robot dogs Orcs and much much more I recommend you it at least once And it’s free So wait waiting for download now Good for any fan of summoners war Overall I like it it’s good RPG ### 5/5 — Join the Alliance! *2018-05-17, version 2.9* This game is great!!! It’s got everything u love about a turn based strategy game, and a wide character selection with so many team comps!!! Also it’s super generous with the currency so u won’t ever have to spend money on it. Highly recommended u try this out. U won’t regret it! ### 5/5 — Bundles are too expensive *2018-05-05, version 2.8* I love this game, and it is relatively an easy game to progress in, but I think that it would be much better if we could get a little price reduction on bundles. Seriously, who is gonna pay 100 dollars for a bundle? It would also be nice to be able to buy an airship just by itself for like 3 dollars, because 2 is not enough and I’m not gonna pay a lot for a bundle. Also, in the buffs tab of the store, can we get a 2x temple/lost dungeon keys recharge? Because I grind the temples, so I’d like the recharge rate a little higher. Other than these things, the game is great. ### 5/5 — I like it better. *2018-04-18, version 2.7* I read the review above about how Alliance is basically a copy of Summoner’s War but better in all aspects right after I had just installed both games and was unsure about which to play. I almost just uninstalled Alliance based on the review but after a couple days of playing both I actually liked it much better than Summoner’s War. I think it came down to aesthetics and that’s going to be different for everyone. Summoner’s seemed too cartoony although both are definitely leaning more that way than in the realm of realism. So both games are very similar but don’t just pass up on this game if you didn’t like Summoner’s War, it might be just right for you. It was for me. Give it a shot! ### 5/5 — Support *2018-04-14, version 2.6.1* I downloaded this game to support one of my favorite YouTubers Nemraps. I haven’t even played it. I know this review isn’t helpful in that regard but as a side note to the developers; Nemraps pushes to sell your brand like McDonalds pushes the McRib. Keep supporting his channel. ### 5/5 — Won’t load after update *2018-03-30, version 2.5.1* Great game but won’t load after update. Says requires update. The game automatically updated yesterday so I don’t understand. Too bad. I was enjoying the game and spent a little real money on it. ### 5/5 — Glitching out!?!? *2018-03-16, version 2.5* I have a IPhone 6 and whenever I go into battle or try to claim something I get lagged out... in general this is a great game and I love to play it, just I get bothered by getting lagged out every 30 seconds. I always update the game by apps store and by the game. I would greatly appreciate if there was a fix to this. Thanks! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*