# Alliance MyPay — Employee Self Service

> Employee self-service portal for payroll, benefits, and HR tasks. (iPhone/iPad app by Alliance Payroll Services, Inc..)

- Source: https://appshunter.io/ios/app/alliance-mypay/id1240428649 (this page in markdown: same URL + `.md`)
- Developer: [Alliance Payroll Services, Inc.](https://appshunter.io/developer/1240428648)
- Category: Business
- Price: Free
- Rating: 3.42/5 from 79 App Store ratings · 82 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0.0 · 55 MB
- Languages: Arabic, Bangla, English, French, Hindi, Indonesian, Italian, Japanese, Korean, Portuguese and 6 more
- Released: 2017-12-18
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/alliance-mypay/id1240428649/reviews.md

## What is Alliance MyPay?

MyPay, AllianceHCM’s employee portal, empowers employees with seamless access to their payroll, tax documents, and benefits in one convenient place. Stay connected, manage your work-related tasks, and easily respond to company needs.

Note: Available features may vary based on your employer’s settings. AllianceHCM does not have access to employee information, so please contact your employer for assistance.

Key Features:

- View & Download Pay Stubs – Quickly access your paycheck details.
- Tax & Deductions – Review tax information and recurring deductions.
- Update Personal Info – Keep your contact details up to date.
- Time Management – Request time off and clock in/out with ease.
- Direct Deposit & Pay Cards – Manage and request changes to payment methods.
- Emergency Contacts & Dependents – Update important information anytime.
- Employee Directory – Stay connected with your team.
- HR Communication – Reach out to your company’s HR department.
- Training & Tasks – Complete assigned tasks and company training.
- Company Announcements – Stay informed with the latest updates.

Download MyPay today and take control of your work information effortlessly!

## Key features

- View and download pay stubs
- Manage tax and deductions
- Update personal information
- Request time off
- Manage payment methods
- Access employee directory
- Complete training and tasks

## What do users think of Alliance MyPay?

Overall sentiment: negative

**Pros**

- 👍 Simple and easy to use
- 👍 Convenient for clocking in/out
- 👍 Access to payroll and HR info
- 👍 Good for managing HR on the go
- 👍 Clean layout and smooth performance
- 👍 Practical for everyday use
- 👍 Love the new design/update
- 👍 Works in Spanish

**Cons**

- 🐛 Frequent login issues
- 🐛 App crashes frequently
- 🐛 Slow loading times
- 🐛 Bugs and glitches
- 🐛 Poor customer support
- 🐛 Inconsistent performance
- 🐛 Outdated app appearance
- 🐛 Annoying password change policy
- 🐛 Difficulty resetting passwords
- 🐛 Error messages (e.g., 403, connection errors)
- 🐛 App freezes on loading screens
- 🐛 Blank screens after login
- 🐛 Cannot view time cards/time off
- 🐛 Issues with 2FA setup
- 🐛 Not user-friendly
- 🐛 Scam concerns

**Commonly reported bugs**

- Login screen freezes
- App crashes after updates
- Cannot log in after updates
- Error 403 when trying to log in
- Connection/network errors on login
- 2FA not working correctly
- Cannot view time card or time off
- App gets stuck at certain screens (e.g., pay summaries)
- Cannot update profile information (phone number, picture)
- App says no internet connection when one exists
- App crashes or won't open after update
- Blank screens after login
- Fingerprint login no longer works
- Password reset temporary password not usable for login
- App freezes on loading screen
- Cannot clock in or see hours worked
- App is completely broken after last update
- Stuck on notification screen
- Cannot see past paychecks
- App doesn't open after downloading
- Logged out automatically and cannot log back in

**Most requested features**

- Add system dark and light mode
- Add widget for recent punches/total hours
- Improve password reset process
- Fix issues with viewing time cards/time off
- Fix issues with updating profile information
- Improve app stability and performance
- Enhance customer support responsiveness

## Recent user reviews (10 of 82)

All indexed reviews: https://appshunter.io/ios/app/alliance-mypay/id1240428649/reviews.md

### 1/5 — garbage app

*2026-04-21, version 3.4.47*

garbage app made by garbage people

### 3/5 — Fine

*2026-04-10, version 3.4.47*

Its a simple app and pretty easy to use. However, the support is extremely mediocre. You should hope you never have issues because they are difficult to reach and only able to be contacted through emails that are often not replied to. Otherwise its good and i like it.

### 1/5 — Bugs

*2026-02-27, version 3.4.47*

Gives you error code when you try to change your security questions

### 2/5 — Buggy

*2026-02-16, version 3.4.47*

When I first downloaded the app, I liked that it was simple to clock in/out. But the more I used it the more buggy it got. It would log you out & there are 3 different names this company goes by so it was challenging to get my phone to enter the correct password when logged out. Then, I was no longer able to view my time card or time off without going to Safari. I finally deleted the app & reinstalled. It is working today so I gave them an extra star. Not a fan

### 5/5 — Love it!

*2026-01-30, version 3.4.47*

This app works great and is simple to use!

### 5/5 — All in One

*2026-01-23, version 3.4.47*

Love employees being able to clock in/out and check pay stubs,make requests all from one application!

### 5/5 — Simple, Smart, Reliable.

*2026-01-23, version 3.4.47*

Great app for managing HR on the go. The AllianceHCM app is easy to navigate, reliable, and makes accessing payroll, time, and HR information quick and convenient. Clean layout, smooth performance, and very practical for everyday use. Definitely a helpful tool to have.

### 5/5 — Great app!

*2026-01-23, version 3.4.47*

Easy to use

### 5/5 — Simple & Easy - thank you!

*2026-01-16, version 3.4.46*

I love how simple MyPay makes it  to view my info!

### 1/5 — Zero

*2026-01-15, version 3.4.46*

Only selected one star because it’s the lowest you can give. They deserve zero   The app just sucks end of story.

## Frequently asked questions about Alliance MyPay

### What does Alliance MyPay do?

Alliance MyPay is an employee self-service portal that provides seamless access to payroll information, tax documents, and benefits. It allows employees to manage work-related tasks, update personal details, and stay informed about company communications and training.

### What are the key features of Alliance MyPay?

Key features include viewing and downloading pay stubs, reviewing tax and deduction information, updating personal contact details, managing time off requests, updating payment methods, accessing an employee directory, and completing assigned training and tasks.

### Is Alliance MyPay free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees for employees to access its core functionalities.

### Who is Alliance MyPay for?

This app is designed for employees who need a convenient way to access and manage their work-related information, including payroll, tax documents, benefits, and HR communications. It empowers individuals to take control of their employment details.

### What if I have issues with my employee information?

AllianceHCM does not have direct access to employee information. If you encounter any issues or have questions regarding your personal data, payroll, or benefits, you should contact your employer or their HR department for assistance.

## Version history (last 5 releases)

### 3.4.59 — 2026-05-09

This version introduces Single Sign-On (SSO) integration with Employee Navigator, making it easier and faster to access your account. We’ve also made several improvements to the user interface and navigation to deliver a smoother, more intuitive overall experience.

### 3.4.58 — 2026-05-01

This version introduces Single Sign-On (SSO) integration with Employee Navigator, making it easier and faster to access your account. We’ve also made several improvements to the user interface and navigation to deliver a smoother, more intuitive overall experience.

### 3.4.47 — 2026-01-21

We’ve rolled out a new update focused on improving your overall experience. This version includes fixes for translation inconsistencies, visual and usability improvements across the app, and general enhancements to make navigation smoother and more intuitive.

### 3.4.46 — 2025-12-01

This version includes important fixes and improvements, including resolved direct deposit bugs, an added layer of security with two-factor authentication, corrected translation issues, and several UI enhancements to improve your overall experience.

### 3.4.45 — 2025-11-25

This version includes important fixes and improvements, including resolved direct deposit bugs, an added layer of security with two-factor authentication, corrected translation issues, and several UI enhancements to improve your overall experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*