# Alliant Energy — user reviews > 157 indexed App Store user reviews of Alliant Energy by Alliant Energy Corporation, rated 4.70/5 from 26,096 ratings. - Source: https://appshunter.io/ios/app/alliant-energy/id1309147007/reviews - App overview in markdown: https://appshunter.io/ios/app/alliant-energy/id1309147007.md - Rating breakdown: 5★ 19,925 · 4★ 2,024 · 3★ 694 · 2★ 196 · 1★ 697 ## What do users think of Alliant Energy? Overall sentiment: neutral **Pros** - 👍 Easy to use app - 🚀 Fast bill pay process - 📊 Useful features like usage history - 💳 Convenient payment options **Cons** - 🐛 Glitches and bugs in the app - 🔍 Difficult to navigate and find features - 🔒 Issues with account/payment setup - ⏱️ Delayed or inaccurate data **Commonly reported bugs** - App crashes or freezes - Login/account issues - Payment processing problems - Incorrect or missing data **Most requested features** - Improve app stability and reliability - Streamline navigation and workflows - Add more account management features - Enhance data accuracy and timeliness ## Newest reviews (13 of 157) ### 2/5 — Logging in *2026-06-17, version 2.17* Even though you have to enter with password, you have to get a code out of your email EVERYTIME you log in. ### 2/5 — Multi authentication *2026-06-08, version 2.17* This multi authentication is driving me nuts. Why is it even a thing? It was not even optional to opt out ### 1/5 — Not loading *2026-04-22, version 2.17* Loading taking a really long time ### 2/5 — Always a problem with signing in ?? *2026-04-16, version 2.16* Every time I go to pay my bill I have a problem with the 2nd Authentication, you go to check you email with code, if you can’t get the whole code in first try, it knocks you out, only have to do everything all over again, today it took me 3 times, it really doesn’t give you time to write it down and the go back, also why not a text message access ?? Always ticks me off !! ### 1/5 — Code *2026-04-06, version 2.16* Do not like that a code is needed every time I log in. ### 3/5 — Signing in *2026-04-03, version 2.16* Why th do I have to use multi factor to sign in to my account.. I mean honestly if someone else even wanted to pay my bill then all means! It’s a ridiculous feature. Just let me sign in and do my business.. God knows we all pay way too much anyway. ### 1/5 — Don’t need two factor authentication *2026-04-03, version 2.16* I wish I could turn two factor authentication off ### 1/5 — Disappointing *2026-03-20, version 2.16* The double authentication system sucks ### 1/5 — Not a very good app *2026-03-19, version 2.16* The fact that it’s really hard to get into sometimes I have to know my account number. I don’t have it because I always pay through the app or online. Anyway, it needs to be improved. ### 1/5 — Multi factor for what? *2026-03-13, version 2.16* Why do I need multi factor identification to pay my electric bill? If someone wants to pretend to be me and pay it for me please LET THEM!! ### 1/5 — Log in *2026-03-08, version 2.16* I do not want additional steps to log in to my small bill account! ### 1/5 — Auto pay *2026-03-07, version 2.16* I thought I set up an auto pay. 2 small draws from my bank were taken. I didn’t realize I needed to confirm after the draws. I was charged a $20 late fee because the auto pay didn’t pull the following month. Frustrated ### 1/5 — Why are this extra? *2026-03-04, version 2.16* I put my passcode in while all of a sudden do we need all these extra codes? They have to go to the email just to delay me looking at my bill. This is ridiculous. ## Most critical reviews (10 lowest-rated) ### 1/5 — App Sign In *2026-08-11, version 2.17* Why do I have to authenticate every time I log in through your App? No other app I’ve used does this. ### 1/5 — This whole company is trash. *2026-07-24, version 2.17* Terrible. Your customer service is terrible. Your prices are outrageous. You are terrible. Maybe care about your customers and stop robbing people. ### 1/5 — Double login *2026-07-20, version 2.17* This is an app for you electric. This double login is unnecessary ### 1/5 — Annoying *2026-07-17, version 2.17* Constantly need to verify….every single time you log in you need an authorization code ### 1/5 — Honest Review *2026-07-01, version 2.17* Hate it, they take my money. Don’t recommend. ### 1/5 — Stopped working *2026-06-16, version 2.17* I used the app to pay my first bill through them last month, my next one is due towards the end of this month and I generally schedule payments in advance. I went in to do so, and no matter what I try to do in the app, after I finish it always tells me I don’t have access to do it? It won’t let me make a payment right now, schedule a payment, or even save a payment method to my account. I tried to fill out a form in the app to contact support and it said my submission was unsuccessful. ### 1/5 — Won’t work anymore. *2026-06-11, version 2.16* I have old phone. Alliant is forcing update. Can’t update old phone so now it won’t let me run old version. Will have to uninstall forever. ### 1/5 — Extra hurdle *2026-05-20, version 2.17* Very unnecessary to have to have an email sent to get a code to pay my bill online! Already have the face identification feature and now it’s an inconvenience to have to pull up an email too. Awful experience!!! ### 1/5 — Your 2FA is excessive! *2026-05-16, version 2.17* You have got to let us turn off two factor authentication! Having to get a stupid code every single time we open the app is ridiculous! ### 1/5 — Log in *2026-05-14, version 2.17* Your multi factor auth sucks there should be an option to use a different way ie text ## Most praised reviews (10 highest-rated) ### 5/5 — happy with everything going on thank you for a great service *2026-08-28, version 2.17* everything is going great bills are reasonable and I can’t complain about anything ### 5/5 — Great App *2026-08-27, version 2.17* App runs well and is easy to navigate. Well done. ### 5/5 — On line bill pay *2026-08-26, version 2.17* Don’t know why I have to keep printing in my name and billing address when you have all that information when you have my account number. Seems like a lot of extra work for me whe you already have it ### 5/5 — services *2026-07-17, version 2.17* thanks! ### 5/5 — services *2026-07-07, version 2.17* that's! ### 5/5 — Keeps the lights on 👍 *2026-05-14, version 2.17* Very cool app, lets you check on your energy usage and pay your bills, streamlined and polished. Well done Alliant! ### 5/5 — 67 *2026-04-26, version 2.17* I give this app a 6/7 teehee ### 5/5 — Power *2026-02-05, version 2.15* Always great and prompt service Thank you for that ### 5/5 — La mejor empresa *2026-01-21, version 2.14* Muy buena ### 5/5 — Electric *2025-06-17, version 2.12* Great --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*