# Alliant Mobile Banking — user reviews

> 222 indexed App Store user reviews of Alliant Mobile Banking by Alliant Credit Union, rated 4.60/5 from 8,447 ratings.

- Source: https://appshunter.io/ios/app/alliant-mobile-banking/id407107217/reviews
- App overview in markdown: https://appshunter.io/ios/app/alliant-mobile-banking/id407107217.md
- Rating breakdown: 5★ 6,786 · 4★ 1,060 · 3★ 170 · 2★ 116 · 1★ 315

## What do users think of Alliant Mobile Banking?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Smooth and responsive
- 💰 Great rates and rewards
- 🤝 Excellent customer service

**Cons**

- 🐛 Frequent crashes and bugs
- ⏱️ Slow app performance
- 🔑 Authentication issues
- 📱 Incompatible with some devices

**Commonly reported bugs**

- Login screen freezes
- Mobile deposit errors
- Inability to copy account numbers
- Inconsistent biometric authentication

**Most requested features**

- Add Zelle integration
- Improve mobile check deposit
- Provide in-app notifications
- Allow joint account access

## Newest reviews (18 of 222)

### 2/5 — No notifications

*2026-08-13, version 6.2.2*

I don’t understand why there aren’t options for notifications for deposits, withdrawals or overdrafts.

### 3/5 — Undergoes maintenance at the worst times

*2026-06-28, version 6.1.9*

Alliant itself is fine. But why do they choose Saturday evenings to undergo maintenance. And there’s no push notification system for purchases, so forgotten subscriptions can drain my account for months before I notice.

### 3/5 — Missing a critical feature

*2026-06-05, version 6.1.7*

Great rates and products, but the lack of Zelle or any way to send instant payments directly to non-owned bank accounts is a major downside. It makes everyday banking more difficult than it should be. The only workaround is using third-party apps like Venmo or Cash App, and recipients often have to pay a fee if they need instant access to their money. Until Alliant adds Zelle or a similar service, this remains one of the biggest gaps in an otherwise excellent credit union.

### 3/5 — App is so slow

*2026-05-14, version 6.1.5*

It takes so long for the app to open to your accounts, and then again to open your account balance and transaction page

### 3/5 — Log in

*2026-05-01, version 6.1.4*

Why can’t I log in with my Face ID??? In the mobile app.

### 3/5 — Re-ordering restored

*2026-03-26, version 6.1.3*

The ability to rearrange accounts has been restored! Let’s hope the next broken feature doesn’t take 4 months to fix like this did!

### 3/5 — Account Organization Restored

*2026-03-20, version 6.1.3*

Account organization has finally been restored, addressing a major point of friction. App does tend to be on the slow side, but is now perfectly usable.

### 2/5 — App is sooo slow and unresponsive - no Zelle no rtp/fednow

*2026-03-12, version 6.1.2*

App is sooo slow and unresponsive - no Zelle no rtp/fednow

### 2/5 — App crashes constantly

*2026-02-28, version 6.1.2*

It crashes all the time I have to reopen it every time like 5 time before I can do anything

### 3/5 — Crashes are the new normal

*2026-02-28, version 6.1.2*

As of recent updates the app crashes repeatedly while using. Try to login, click crash. Try to view balance, crash. Try to view setting, crash. This is a you problem, not a me problem.

### 2/5 — Code to log in sends too late

*2026-02-27, version 6.1.2*

It asks for a code sent to your phone to log you in but it doesn’t send till 20 mins later which is too late and it makes you request a new one. Haven’t been able to log in because by the time I receive any code it’s way too late

### 1/5 — Login broken

*2026-02-13, version 6.1.2*

Completely buggy, app is regular broken and login is impossible. Can’t even view my account preview balance.

### 3/5 — Unreliable

*2026-02-07, version 6.1.2*

I cannot get in my mobile banking app. This happens often.

### 1/5 — Still cannot organize accounts

*2026-02-05, version 6.1.2*

Ability to organize accounts has not been returned to app. Removing this is as infuriating as it is inexplicable

### 3/5 — Slow

*2026-01-31, version 6.1.1*

New to the bank.  App is simple, but very slow to load transactions.

### 2/5 — Down half the time

*2026-01-30, version 6.1.1*

I swear this app is ‘unable to connect to Alliant’ half the time I try to log in. 

Who the heck is in charge of IT over there? Do they not track these things? 

Seriously considering switching to an institution with more reliable tech

### 4/5 — PS 2019

*2026-01-28, version 6.1.1*

Need to bring back the ability to organize accounts

### 2/5 — Terrible Banking App

*2026-01-28, version 6.1.1*

First this is a review of their app, not the credit union’s customer service!

To be an online bank, their mobile app is terrible compared to other banks and credit unions.
A) The app is slow
B) The IT department takes the app down VERY often for “maintenance” but nothing improves or looks different
C) You used to be able to arrange accounts in any order you wish but IT took that feature away with no ETA when it will come back
D) You cannot bring in any outside credit cards or bank accounts for money management
E) It does not show you current monthly accrued interest in an account
F) For credit cards, it’s extremely bad comparing to any major credit card or bank credit cards app

These are a few issues. Transferring to/from external accounts is great and easy. That’s about it. Again, to be a solely online bank, their mobile app is way behind compared to other large and small banks and credit unions.

## Most critical reviews (10 lowest-rated)

### 1/5 — No dark mode

*2026-07-17, version 6.2.0*

It’s 2026 and this is the ONLY app on my phone that doesn’t have a dark mode icon. The API was released two major iOS versions ago. All my other apps are dark. Yet here’s one of the biggest credit unions in the US with an ugly blue icon on my home screen admit all the dark ones. Sticks out like a sore thumb.

### 1/5 — Glitches out all the time.

*2026-06-18, version 6.1.9*

I am only able to review transactions that are 30 days. Nothing older. I have a minor account and I can’t have one login app constantly glitches out.

### 1/5 — Devastating Fraud Experience: Alliant failed to protect my savings

*2026-06-03, version 6.1.6*

I am a senior citizen, and my experience with this credit union has been devastating. My accounts were hacked, and fraudulent wire transfers were sent from my account without my authorization. What makes this situation even more upsetting is that my family contacted the credit union and disputed the transactions the very same day we discovered the fraud.

Despite being notified immediately that my account had been compromised, the credit union still allowed the wire transfer to go through. As an elderly customer who trusted this institution to protect my life savings, I expected far more diligence and concern when clear signs of fraud were reported.

Instead of acting quickly to stop the transaction and protect my funds, the credit union failed to take appropriate action, resulting in a significant financial loss. The stress, anxiety, and hardship this has caused me and my family have been overwhelming.

Financial institutions have a responsibility to safeguard their members, especially vulnerable seniors who may be targeted by scammers and cybercriminals. In my case, I feel that responsibility was not met. I would strongly caution others—particularly senior citizens and their families—to carefully consider whether this credit union will adequately protect their accounts if fraud occurs.

This has been one of the most disappointing and frustrating experiences of my life.

### 1/5 — Good but

*2026-05-11, version 6.1.4*

This is a good app. What keeps me from making it my main checking account is the inability to lock my debit. This is a standard feature with most banks and even the smallest credit unions.

### 1/5 — Enjoying our app?

*2026-04-11, version 6.1.4*

Enjoying our app?

Failed to connect

Allow Aliant to use your login

### 1/5 — Unusable…

*2026-03-23, version 6.1.3*

Alliant Banking never has worked at All on Firefox or any other Privacy focused browsers… only on google chrome! Avoid at all costs

### 1/5 — FUNCTIONALLY UNUSABLE

*2026-03-12, version 6.1.2*

As of recent updates the app crashes repeatedly while using. Try to login, crash. Try to view balance, crash. Try to view settings, crash. 

I deleted the app, shut my phone down and restarted, re-downloaded and reinstalled. 

The problem is actually worse now as balances take forever to load; if they load at all. 

The app is now total hot garbage.

### 1/5 — Features gone, slow and buggy

*2026-03-02, version 6.1.2*

You can’t reorder suffixes anymore, so the mobile app is a bit of a mess.  Very slow performance, buggy, and unreliable.   Extended maintenance windows, some stretching out eight hours or more, are simply unacceptable for an online-only institution.

### 1/5 — Really disappointing

*2026-02-13, version 6.1.2*

Forces update just to see payment due date. User experience and customer service are not really their concern. And that’s if the app will even run ok.

### 1/5 — IOS 16 required

*2026-02-13, version 6.0.4*

You don’t need to force swift 4 implementation in order to run a simple banking app. Ridiculous to not allow me to continue using a previous version of the app to access my account.

## Most praised reviews (10 highest-rated)

### 5/5 — Great experience

*2026-08-04, version 6.2.2*

Feature are on point and specs are great for this time around in age

### 5/5 — Break up with your bank

*2026-05-18, version 6.1.6*

So glad I switched to a credit union when I still had no money and it was easy. Mobile banking is super easy with Alliant because it’s a great app. Only complaint is there’s no Zelle compatibility.

### 5/5 — Everything in one app!

*2026-01-26, version 6.1.1*

Alliant matches any major bank as far as its capabilities and services! A+ app experience

### 5/5 — Peak

*2025-12-29, version 6.1.0*

Alpha Wolf Awooooo

### 5/5 — Slow!

*2025-09-26, version 6.0.6*

Slow! Feel like I am in 2000’s internet speed slow! Today 2025 Alliant CU need update to speed better and login too.

### 5/5 — Excellent

*2025-08-30, version 6.0.6*

Excellent 

1 enhancement: I like how the online view uses color coding (red for withdraws and green for deposits). I wish that color coding existed in the app too!

### 5/5 — Happy customer

*2025-08-03, version 6.0.5*

I’m really glad I opened an account with Alliant. Easy, reliable and value added. Credit Unions are far better than banks!

### 5/5 — Super Easy and User-Friendly!

*2025-06-20, version 6.0.3*

Really easy to use! The app has a clean, user-friendly interface that makes banking simple. I can check balances, transfer funds, and pay bills, open certificate accounts, manage loans in just a few taps. Everything is smooth and straightforward.

Great experience overall!

### 5/5 — Zelle

*2025-05-08, version 6.0.2*

Wish available Zelle! Because of other Credit Union has Zelle why can’t Alliant Credit Union have a Zelle? Because Zelle is a popular choice than others.

### 5/5 — Great Institution All Around

*2025-03-18*

Everything you would need and want with a credit union account. Very simple setup throughout the whole app to maneuver around your account easily. One thing that would make them the best credit union in the market is if they added a card lock feature to be able to avoid fraud issues. Also the addition of the Zelle feature would be the cherry on top. Overall, this institution is the best in the business for any type of account usage.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
