# AllModern — user reviews

> 95 indexed App Store user reviews of AllModern by Wayfair LLC, rated 4.90/5 from 29,631 ratings.

- Source: https://appshunter.io/ios/app/allmodern/id975190420/reviews
- App overview in markdown: https://appshunter.io/ios/app/allmodern/id975190420.md
- Rating breakdown: 5★ 26,913 · 4★ 2,048 · 3★ 334 · 2★ 117 · 1★ 219

## What do users think of AllModern?

Overall sentiment: negative

**Pros**

- 🌿 Faux plants and high-quality baskets
- 🚚 Fast delivery
- 💰 Affordable prices
- 🛋️ Unique and stylish home furnishings
- 🤝 Good customer service (for some)

**Cons**

- 🐛 Buggy and glitchy app
- ⚠️ Poor quality products and issues with durability
- 🚫 Terrible customer service and lack of support
- 🔍 Unreliable search and filtering functionality
- 🛒 Issues with online orders and inventory

**Commonly reported bugs**

- Frequent app crashes and loading issues
- Inconsistent behavior when navigating the app
- Problems with saving and accessing saved items
- Inaccurate product listings and inventory information

**Most requested features**

- Improve app stability and performance
- Enhance search and filtering capabilities
- Provide better customer support and warranty coverage
- Ensure accurate product information and availability

## Newest reviews (11 of 95)

### 2/5 — Get25

*2023-11-22, version 5.227.2*

I just purchased a queen bed frame. The add said I could get an extra 25% off with code GET25 at checkout but there is no place to place input GET25. Very frustrating. Does that mean I don’t get the extra 25% off. I won’t use All Modern again if that isn’t corrected on my PayPal account.

### 3/5 — Filters aren’t working

*2023-08-15, version 5.215*

Update doesn’t allow you to apply filters- it says back and there’s no apply.

### 2/5 — Crashes frequently

*2023-04-09, version 5.196*

All modern IT needs to help back to the drawing board. This app has the potential to be GREAT!!!! But it crashes/glitch way too much for a app that requires customers to browse and shop online. 

Please fix the bug in this app.

### 2/5 — Bad customer service

*2022-10-01, version 5.169*

Received a bed with manufacturers defects so bad, it requires extensive customization to even be usable.  AllModern referred me to the manufacturer, rather than taking care of me.  I’m going to have my people at AmEx go after them and refund me.  Lousy con artists.

### 2/5 — Apple Pay never works on first try

*2022-10-01, version 5.169*

I have to force close and re-open, very annoying and seems like Wayfair doesn’t want to make money ???

### 2/5 — Love AM, Hate Shopping on the App

*2022-08-21, version 5.163*

I love everything about AM—selection, quality, delivery speed—but I hate using the app. When I select a category for shopping, sometimes I get furniture but just as often I get “can’t find any results.” This isn’t a response to a filtered search, just a response to clicking “Living Room,” for example. Once I get a category to load, fingers crossed that clicking on an item won’t give me “We’re sorry! We can’t find any results for ___.” I was just looking at it seconds before! 

I shop with the app anyways, but would love not to spend hours closing and reopening it to do so. Please, please fix the bugs. I buy from AM frequently for both my home and office. 

P.S. the Wayfair app (same company) does the same thing so I also left the same review there.

### 3/5 — Nice choice but terrible app

*2022-08-15, version 5.163*

All furniture looks so nice with great design. But the app so terrible. It’s always said something went wrong every 10 used app 😩 . But I still keep use it because I have no choice

### 2/5 — Glitchy

*2022-08-12, version 5.162.4*

I just downloaded this app for the first time, found a product I loved, then it disappeared and now nothing is loading…

### 1/5 — Impossible to do the update on my ipad !

*2022-03-30, version 5.143*

I guess my ipad is too old ! May be you wish to offer me a new one !
I really don’t understand why i am not able to use the old version .....

### 1/5 — Click on a category to shop - no results

*2022-02-02, version 5.135*

No results for lighting, no results for rugs…if you’re going to advertise on Instagram for a shopping experience, the bugs need to be fixed ASAP.

### 2/5 — Does this thing work? Ever?

*2022-02-01, version 5.135*

I can never get into the app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Promotional 10% Saving

*2025-08-22, version 6.34.0*

App rejected 10% saving for first time use and rejected 10% Labor Day purchase within 48 hours. Either app is not set up to capture savings or savings advertisements are misleading. I expect corrections and total of 20% to be applied to my billing.

### 1/5 — Got a broken mirror and won’t replace it!

*2024-12-30, version 5.285.4*

When I got my broken mirror it was evident so we didn’t open it. I sent it back immediately and called and notified them and ordered a replacement and it’s been in limbo for over 2 weeks. I’ve emailed, called, texted and nothing. So I’m now reordering a new one. Hoping this one makes it here but after this I probably won’t ever buy anything here again.

### 1/5 — Size filtering has been broken for weeks

*2023-08-28, version 5.216*

If I try to set depth, width, or height filters the validation logic won’t accept any numbers other than “0”. This is the same in the Wayfair app.

The mobile site works fine

### 1/5 — Fraud Product Representation

*2023-06-10, version 5.205*

I reviewed two products I bought on AllModern. One got 5 stars, the other got 1 star. They showed my 5 star review, and aren’t showing my 1 star review.

### 1/5 — Products Are Trash; No Support

*2023-06-07, version 5.204*

Ordered an $80 small lamp here and the switch failed in just under two months. AllModern refuses to replace the lamp, saying their warranty only goes to 30 days. They don’t stand behind their products at all. Do not buy any furniture from this app if you expect it to be high quality and work long term, because the quality is terrible and the support is even worse.

UPDATE to Dev Response: the company’s service team is totally unwilling to help. Their “service” extends to 30 days and that’s all. Imagine if you bought a $3000 couch that fell apart in 35 days, how happy would you be with this app?

### 1/5 — Mobile web is better

*2023-05-24, version 5.203*

Super glitchy, freezes, hides categories then after it crashes and you open it back up they’re available. Says there’s 147 items on a page but only shows 15-20 then huge lag to continue scrolling. 

This app is not very good at all.

### 1/5 — Misleading application

*2022-09-28, version 5.169*

This app is misleading the prices of items. Not sure it is a BUG or they are doing it on purpose. When the item is displayed on Sale then on click how come it is not on sale anymore.

### 1/5 — Always crash

*2022-08-30, version 5.165*

App always crash when looking at multiple items. Auto sign out and cant sign back in. Doesn’t happen once but all the time. Idk if they really want customers to buy their products or not when app keep crashing every click.

### 1/5 — App won’t even open.

*2022-07-26, version 5.160*

Crash.

### 1/5 — Search results are awful

*2022-06-28, version 5.156*

I originally downloaded this app after seeing an ad on Instagram of several pieces of furniture I wanted to look into. However, once I downloaded the app, I could not find those pieces of furniture. The search bar on the Home screen doesn’t work and the furniture doesn’t come up even when I search the exact terms used in the Instagram ad that led me to AllModern’s app in the first place. Please fix this search function!

## Most praised reviews (10 highest-rated)

### 5/5 — All modern all great

*2026-04-19, version 7.14.0*

All modern is becoming my go to spot - great variety and value for furniture, mattresses, and fixtures!

### 5/5 — Unique

*2026-03-15, version 7.9.2*

Great products you don’t see everywhere!

### 5/5 — All modern swivel chairs

*2025-12-07, version 6.49.0*

This is my second purchase. I love the fabric , size and swivel. Perfect for my seating arrangement 
I am pleased with delivery and the app is very easy to use.

### 5/5 — Style and Quality

*2025-05-13, version 6.20.0*

I enjoy shopping with AllModern because the selection is unique, quality is excellent and the price is reasonable.

### 5/5 — Easy Breezy Ordering

*2025-03-30, version 6.13*

The filter function helped me find exactly what I was looking for and there were several affordable options that were also trendy. I’m satisfied so far.

### 5/5 — Faux plants and two-tone baskets

*2024-08-10, version 5.266*

the items I have purchased from All Modern are excellent!  The quality of the faux green plant (can’t remember the name) is continually mistaken for real.  I love it.  The pot I put it in is my all time favorite: green with a black arch and the gold “rainbow“ arcs is gorgeous.  I look forward to receiving the 3 basket set—the colors look beautiful online and should be perfect in the main bathroom.

### 5/5 — Bed side tables

*2024-05-24, version 5.255*

I’m always impressed with the craftsmanship of All Modern furniture.
They offer unique choices and excellent delivery.

### 5/5 — Great stuff honestly

*2022-11-05, version 5.174*

I was skeptical but this app is pretty legit

### 5/5 — Great customer service

*2022-10-13, version 5.171*

Calistra from customer service and Richard from Large Parcel Department handled a large return in an efficient and considerate manner. Thanks!

### 5/5 — Perfect Carafe

*2021-09-11, version 5.114*

I always find what I need by just taking my time and looking at everything.  I sometimes have a purpose and always find what I want.  This Carafe will be perfect

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
