# ALLOIQ

> Mobile app for guest Wi-Fi, parental controls, and device management. (iPhone/iPad app by Allo Communications.)

- Source: https://appshunter.io/ios/app/alloiq/id1519181216 (this page in markdown: same URL + `.md`)
- Developer: [Allo Communications](https://appshunter.io/developer/1347305738)
- Category: Business, Utilities
- Price: Free
- Rating: 4.30/5 from 484 App Store ratings · 47 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 138 MB
- Languages: American English, French (France), German (Germany), European Spanish
- Released: 2020-06-22
- Data updated: 2026-09-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/alloiq/id1519181216/reviews.md

## What is ALLOIQ?

ALLOIQ is an intuitive, easy-to-use mobile application that lets subscribers set up a guest Wi-Fi network, set parental controls, provide basic policy management, and associate devices in the network to household members.

## Key features

- Guest Wi-Fi network setup
- Parental controls
- Basic policy management
- Device association to household members
- Intuitive and easy-to-use interface

## What do users think of ALLOIQ?

Overall sentiment: negative

**Pros**

- 👍 Easy to navigate and use
- 🚀 Fast internet speeds (1000+ Mbps)
- 🔒 Network security monitoring and alerts
- 💰 Good value compared to competitors
- 🎯 Parental controls functionality (when working)
- 📱 Simple, clean interface design
- 🌐 Reliable service availability

**Cons**

- 🐛 App frequently crashes and freezes
- ❌ Device list incomplete or missing devices
- ⚠️ Parental controls unreliable and non-functional
- 🔄 App requires constant reloading to work
- 📊 Inconsistent device status display
- 🕐 Time zone settings incorrect
- 📉 Significant decline in quality since 2023
- 🚫 Features disappear after updates
- ❓ Documentation doesn't match actual app
- ⏱️ Schedule/time limit features broken
- 🔌 Cannot pause/unpause devices reliably
- 📱 Scaling issues with 40+ devices

**Commonly reported bugs**

- App shows 'There was a delay, please try again' error on all actions
- Device list fails to display or only shows partial list
- Cannot add people/users to parental controls
- Parental control schedules don't execute despite showing as paused
- App spinning/loading indefinitely
- Device names reset randomly causing false security alerts
- QR code scanning fails during setup
- App cannot connect to Allo servers
- Tabs and menu options missing or non-functional after updates
- People tab disappeared in recent update
- Scroll functionality broken for device lists over 6 items
- Device connection status displays incorrectly

**Most requested features**

- Device reboot option in app
- Bill payment functionality
- Consistent device list display with scroll capability
- Reliable scheduling for internet shutoff
- Guest Wi-Fi network setup option
- Upload/download speed display per device
- Persistent device naming across sessions
- Better support for large networks (40+ devices)

## Recent user reviews (10 of 47)

All indexed reviews: https://appshunter.io/ios/app/alloiq/id1519181216/reviews.md

### 1/5 — App Doesn’t Load At All

*2026-08-29*

The app doesn’t load any page at all. It keeps saying “There is a delay, try again.” But no matter how many times you force close the app, try to open again, it does the same thing. I can’t edit anything on my account without actually having to call customer service.

### 1/5 — Basically unusable

*2026-07-09*

Any time I try to do anything in the app a notification pops up saying there was a delay and to try again later. I can’t rename devices, I can’t change my WiFi name or password, I can’t manage devices. I’ve reinstalled the app, restarted the router, restarted my phone, nothing works. For a company with good WiFi and some usually good customer service this app makes me feel like the developer had no clue what they were doing and wants us to suffer for it

### 1/5 — No People, no resolution assistance

*2026-06-22*

I used to use this app a lot! Parental control to add people profiles and assign devises meant that I could control WiFi access and deny access as needed. App no longer has the + option to add people. Hasn’t for a few years. No longer have a reason to invest phone space for the app.

### 2/5 — App used to work well

*2026-06-20*

This app used to work well for managing my home network. For past few weeks now, all I get is a message about “there was a delay, please try again” not matter what I select. There is zero usable data now. Fix please!

### 1/5 — Too dumbed down

*2026-05-19*

Missing a lot of administrative features I’d expect to find from router management software. Why can’t I view and manage devices that are known but not currently connected? Thankfully I’m still able to access a full admin console by logging into the router directly.

### 1/5 — Not intuitive at all

*2026-05-18*

App is simply not workable without needing customer service to do it for you. No way to add profiles for a family. Have to upgrade to get any actual functionality. No real clear path to upgrade in the app. Poor execution on Allo’s part.

### 1/5 — Abandoned?!

*2026-04-20, version 25.4.2*

Has this app been abandoned? Has not worked in months. No device list available. I pay too much for internet to not have these basic services. 👎👎

### 1/5 — Really poor implementation

*2026-04-19*

As I understand it - this app is mostly just a white label wrapper around stuff their router provider Calix provides as “CommandIQ”.  It should not be difficult to implement such that it provides a competent list of devices on the network.  But it does not.  Never mind the totally unreliable features for restricting content and setting time limits for kids.  No substitute for having a router you actually have control over and access to - which Allo also lobotomizes.  Unimpressive, I’ll be assessing different options after two years of frustration (it seems to have just gotten worse).

### 1/5 — App never works

*2026-03-06, version 25.4.2*

Every time I open the app it says “There was a delay, please try again.” I can’t do anything within the app. Everything I click on gives the same message.

### 1/5 — Directions to app don’t correspond

*2026-01-06, version 25.3.2*

Largely the pictures and the directions that I see online, don’t correspond with the app that I downloaded.  I don’t see any way to block the websites in the app.

## Frequently asked questions about ALLOIQ

### What does Allo IQ do?

Allo IQ is a mobile application designed to help users manage their Wi-Fi network. It allows for the setup of a guest Wi-Fi network, implementation of parental controls, and basic policy management.

### What are the key features of Allo IQ?

Key features include the ability to set up a guest Wi-Fi network, configure parental controls, manage basic network policies, and associate specific devices with household members for easier tracking.

### Is Allo IQ free to use?

Based on the provided information, Allo IQ is a free application. There are no mentions of subscription fees, in-app purchases, or advertisements.

### Who is Allo IQ for?

This app is ideal for individuals and families who want to provide secure Wi-Fi access to guests while maintaining control over internet usage for children through parental controls and device management.

## Version history (last 5 releases)

### 26.3.1 — 2026-09-01

We’re always improving your mobile app experience.
This update includes new feature enhancements designed to make managing your home network more reliable, secure and easier to use.

### 26.2.1 — 2026-06-18

Bug Fixes

### 26.1.2 — 2026-04-22

Bug Fixes

### 25.4.2 — 2026-01-09

Bug Fixes

### 25.3.2 — 2025-10-15

We redesigned ALLO IQ to better assist you and greatly improve the experience. With a fresh new design and powerful new features, managing your internet is now quicker and easier than ever.

The all new design includes the following updates:

• Quick Links Carousel - Quickly find the most used features at the top of the home screen
• People Carousel - Easily see everyone's profiles and online status, also pause a profile right from the Home Screen
• New included avatars to enhance your people profiles experience
• ExperienceIQ and ProtectIQ Tiles - same functionality with a new UI, and now found directly on the home screen
• Dark Mode now supported
• And more enhancements found within the app experience

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## More apps by Allo Communications

- [ALLO Smart Business](https://appshunter.io/ios/app/allo-smart-business/id6476597366)

All apps by Allo Communications: https://appshunter.io/developer/1347305738

## Related topics

[allo iq](https://appshunter.io/ios/topics/allo-iq) · [allo fiber](https://appshunter.io/ios/topics/allo-fiber)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*