# Allset: Food Pickup & Rewards — user reviews > 102 indexed App Store user reviews of Allset by Allset Technologies Inc, rated 4.70/5 from 3,721 ratings. - Source: https://appshunter.io/ios/app/allset-food-pickup-and-rewards/id1016005447/reviews - App overview in markdown: https://appshunter.io/ios/app/allset-food-pickup-and-rewards/id1016005447.md - Rating breakdown: 5★ 3,238 · 4★ 256 · 3★ 58 · 2★ 22 · 1★ 147 ## What do users think of Allset? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 💰 Offers discounts and promotions - ⏱️ Convenient for quick pickups - 👍 User-friendly interface - 💳 Transparent about fees - 🤝 Supports local restaurants **Cons** - 🐛 Issues with order processing and delivery - 💰 Expensive compared to ordering directly - 📍 Limited restaurant selection - 🔍 Lack of menu customization options - 🤔 Unclear rewards/credits system **Commonly reported bugs** - Orders not received by restaurants - Restaurants unaware of Allset platform - Charges for undelivered orders - Expiring credits with little notice **Most requested features** - More restaurant options - Ability to customize orders - Improved order tracking and status updates - Expanded rewards program ## Newest reviews (13 of 102) ### 4/5 — Great App *2023-10-07, version 2.73.0* I have been using Allset for a while and I like the promotions and that I am able to place orders to restaurants in my local neighborhood. I have it allset and ready for pick up by the time I get to the restaurant. I sometimes get that restaurants do not have orders ready on time but most of the time it is ready for pickup. ### 3/5 — Gewd *2023-06-01, version 2.71.2* Gewd ### 4/5 — Money saving app *2023-04-21, version 2.70.0* Allset is constantly sending me discounts from $2 off to $5! Love using the discount on days I have time to walk to get lunch. Only downside is that there are a limited number of restaurants Allset partners with so I only use the app when I’m in the mood for the one restaurant on the app that I enjoy. ### 4/5 — Good interface *2023-04-06, version 2.69.1* Good interactive interface and easy to find restaurants, but limited restaurants and not the most up-to-date menus. ### 4/5 — Great deals and customer support *2023-03-20, version 2.69.0* More and more restaurants are signing up to use allset. Although it is sometimes frustrating when restaurants don’t confirm allset orders, they have great customer service. Also, there are deals every week! ### 5/5 — Good lunch app for professionals *2023-03-17, version 2.69.0* This app will work as any other food app, but give you discounts! Who doesn’t like discounts? ### 5/5 — Easiest app to use when hungry *2023-03-17, version 2.69.0* I love using Allset when I’m starving and don’t want to spend too much on food. They’re always emailing promo codes for a little discount. My local restaurants are a bit pricey so Allset helps me with that. They also directly contact the business if there is an issue. ### 5/5 — Big in promotion and discount *2023-03-17, version 2.69.0* Very generous on promotion and giving out huge discount when ordering food through this Allset App. Very much worth it. ### 5/5 — Smooth and on time *2023-03-16, version 2.69.0* Every order has been easy and on time I use it often ### 5/5 — Great app for work pickup or at home *2023-03-16, version 2.69.0* I’ve lived in various cities using this app and it’s been a great experience overall. They have relationships with stores across the US so no matter what city you’re in the app has use. I also enjoy the restaurants that they offer on the app and are very generous in their promotional credits. ### 4/5 — Quite Good *2023-03-16, version 2.69.0* Decent selection, transparent pricing, and good customer service. Sometimes orders aren’t acknowledged but Allset always sets things right. ### 5/5 — Convenient with Great Rewards *2023-03-16, version 2.69.0* App is easy to use and has great rewards. ### 5/5 — Easy to use and better prices *2023-03-16, version 2.69.0* Good and reliable app to order food for pick up and gives you lots of bonus offers and discounts. It is generally cheaper than the other major apps for picking up food. If they had a larger number of participating restaurants that would be great! ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-06-28, version 2.73.0* I’m trying to sign up but keeps giving me errors - Sorry, something when wrong. Give it another try. ### 1/5 — Charged for An Order than Didn’t Complete *2025-07-07, version 2.73.0* I launched the service through Apple Maps and ordered a meal. I assumed I already downloaded the app since the transaction went through. Transaction completed and my credit card was charged. I was surprised though that I wasn’t provided a confirmation number nor given a email or text. And the final scream asked me to download the app. I went to the restaurant and they told me that they didn’t receive the order. I’m stuck with a charge that I cannot contest with this company since I have no proof of the order. The only proof I have was a charge. ### 1/5 — Can’t contact customer service *2025-06-26, version 2.73.0* This app appears to be a scam. The restaurant I went to pick my order up from after paying had never heard of this platform. Allset runs terrible customer service if they are a verified provider, (waiting over 12 days for a response from customer service after 5+ follow ups via both email and the app) ### 1/5 — Charged but order wasn’t at restaurant *2025-02-25, version 2.73.0* I ordered through the app and was excited but when I got to the restaurant they said they never heard of the app. they hadn’t received an order from them either. I had to reorder again while at the restaurant. Beware before order and make sure to set up an account first. I will definitely be disputing this charge with my bank. ### 1/5 — I ALWAYS have issues with this app *2024-06-07, version 2.73.0* I’ve dealt with this specific issue 2-3 times already where i’ll get charged when checking out for my order, then all of a sudden the orders will get cancelled for literally no known reason!! The restaurant(s) themselves don’t even know why this happens because almost always they don’t even receive the order to begin with….. so this app basically charges your card for services and food that you can’t even get despite paying…. ### 1/5 — Service Fees Too Expensive *2023-08-02, version 2.73.0* Service fees are more than the “cash back”, you’re not saving money! ### 1/5 — NEVER USE THEM!! Worst delivery app ever. *2023-04-30, version 2.70.0* Ultimate complete rip-off. Their discount offers are a scam! No customer support at all. None. They take your delivery fees and tips away from the restaurant so you have to pay them twice. They take the tips from the delivery person and pocket it so you have to tip twice so the poor working class delivery person doesn’t get ripped off. They promise a discount but it takes it out of the restaurant delivery fees. Seriously, DO NOT USE THEM. There is no 10% discount. There is only stealing from the restaurant and delivery person. HORRIBLE!! How they continue to exist is unbelievable but I guess the law doesn’t apply to middle merchants between the restaurant and the customer. Look at the low reviews. They are a ripoff. Stay away. ### 1/5 — not worth it *2023-02-09, version 2.67.1* VC money dried up so this app isn’t worth it anymore - the pickup options on the other food delivery apps give more discounts ### 1/5 — Restaurant Closed *2023-01-14, version 2.66.0* When I arrived at the restaurant it was closed and has been closed since January 3rd due to a pipe busting. How was I able to order on this app if this restaurant has been closed for over 2 weeks? How do I get a refund? ### 1/5 — Great concept of app poor execution *2022-12-30, version 2.65.1* Customer service is pathetic ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2024-02-03, version 2.73.0* Always using Allset for pickup orders because it has my favorite restaurants and easy to use app design ### 5/5 — Allset! *2023-10-11, version 2.73.0* Two thumbs up ### 5/5 — User friendly and lots of deals! *2023-06-04, version 2.71.2* There are lots of restaurant options near me on Allset. Plus, they frequently have $2 off deals! ### 5/5 — Customer Service *2023-06-03, version 2.71.2* The app itself is functional and easy to navigate. But I more appreciate the really great customer service that comes with it when something goes wrong. ### 5/5 — One of the few I regularly use *2023-05-30, version 2.71.2* Allset’s system of providing cash back towards future orders promotes the continued use of the app, unlike other online food ordering services that give sign-up promotions and then switch to continuously charging full price. I only had an issue with the app not processing my payment information once, and customer support was polite and quick to help resolve the problem. Overall, Allset is a very user-friendly app, and I’m glad to be using it! I have discovered many worthwhile local restaurants around NYC through it. Updating my review to add that I am still regularly using Allset, and I am very appreciative of their continuous promotions and helpful customer service! ### 5/5 — Awesome App!!! *2023-05-02, version 2.70.0* Love this app! It’s very user friendly and I saved so much time and money. Highly recommend! ### 5/5 — Cash back on every order! *2023-05-01, version 2.70.0* Amazing! ### 5/5 — Clutch for NYC living *2023-04-21, version 2.70.0* Such a great app if you are buying lunch every day in NYC. Amazing discounts and deals at top quality places to save you so much money in the long run. Very easy to use as well. ### 5/5 — Great deal *2023-04-21, version 2.70.0* Makes it easy to place an order for pickup, very user friendly, and love the cash back feature! One favorite food apps! ### 5/5 — Terrific App! *2023-03-17, version 2.69.0* Love the app it’s great and offers nice deals! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*