# Allstar: Fuel & EV Charging — user reviews

> 23 indexed App Store user reviews of Allstar by Fuelcards UK Ltd, rated 4.63/5 from 1,346 ratings.

- Source: https://appshunter.io/ios/app/allstar-fuel-and-ev-charging/id6444131836/reviews
- App overview in markdown: https://appshunter.io/ios/app/allstar-fuel-and-ev-charging/id6444131836.md

## Newest reviews (3 of 23)

### 2/5 — Terrible app

*2025-10-27*

App is awful, doesn’t accept login details even though they are correct and work if entering in a web browser

**Developer response:** Hi, sorry for the issue you are encountering. If you could send an email to adam.buttigieg@corpay.com with more details and screenshots/recordings, I can hopefully advise as to what is going on. Kind regards.

### 3/5 — Not showing all chargers

*2024-07-14*

Use another app as this is poor

**Developer response:** Hello, we are sorry to hear you are unhappy with the app. We are committed to offering support or making changes following feedback. If you would like to contact me using cameron.bishop@fleetcor.com, I will be happy to raise any suggestions or further feedback you have.

### 3/5 — Better but worse

*2023-08-23*

The map part of the app works better - but the app doesn’t remember the type of card you filter - you have to re filter every time you use the app 🤷‍♂️

**Developer response:** Hello! We're thrilled to announce that our upcoming update will introduce the option to save your filters. Additionally, we have more enhancements in the pipeline aimed at continuously enhancing your experience. Please rates us again if you're now happy with app! Thank you, the Allstar team

## Most critical reviews (10 lowest-rated)

### 1/5 — Absolute joke

*2026-08-14*

Latest updates made this app unusable as my email address suddenly is not supported and I can’t login. Filled call back form on the website three times got callback once and someone put the phone down on me. Wouldn’t be using they services but it’s company card so no choice avoid if you can

### 1/5 — Useless if you want petrol

*2026-08-04*

I have this app to go with my Allstar chargepass card . I have a petrol car but all I see on the screen is diesel sites and ev charge points, there is no way to just display petrol sites. And sites such as Stourport Tesco are 100’s of meters from the actual station so if you don’t know where it is you have no chance of finding it. Also doesn’t show what card is registered so you have no idea if it’s correct

### 1/5 — Not displaying

*2026-03-01*

This app used to display all EV charge point. Since update no charge points are displayed, really annoying when you 5 % and need to find a charger. 
Please fix this.

**Developer response:** Hi, sorry for the issue you are encountering. I cannot replicate any issues my end. If you could send an email to adam.buttigieg@corpay.com with more details and screenshots/recordings, I can hopefully advise as to what is going on. Kind regards.

### 1/5 — Stopped showing chargers

*2026-02-28*

App has decided to stop showing chargers so now I have to use another app to find charging sites and hope they allow me to use rfid card on site as I can’t pay on allstar app if I can’t find the charger. Rubbish!

**Developer response:** Hi, sorry for the issue you are encountering. I cannot replicate any issues my end. If you could send an email to adam.buttigieg@corpay.com with more details and screenshots/recordings, I can hopefully advise as to what is going on. Alternatively, please uninstall and reinstall the app and see if that helps. We have had a report that this fixes the issue you are facing. Kind regards.

### 1/5 — Impossible to add your All star Card on the app so I can’t even use it to recharge my electric car

*2026-01-05*

I have been trying for about a month to upload my card and even called the customer service without helpful assistance.

**Developer response:** Hi there, sorry you are having issues with lodging your Allstar card in the app. If you could drop me an email on adam.buttigieg@corpay.com, with your card details, I can do some investigation for you. Thank you.

### 1/5 — Not very good

*2025-04-16*

The app says that the Allstar co-pilot app helps you get the best from your Allstar card & provides a hassle free experience when it comes to recharging & refuelling on the road ….. I had to re-check the Oxford-English definition of “hassle”, as I thought it had been completely rewritten & I was out of the loop, but no, it hasn’t - it’s just that Allstar have a very different understanding of the term “hassle free” than anyone not working at Allstar …
I now don’t use the app at all, as a generic search in my area, other areas, in fact the whole of the uk, doesn’t show ANY public EV chargers - which is a bit useless really, when you have an EV vehicle & one of these Allstar cards from work to use … the app now doesn’t even find a nearby charger when I’m sat in the vehicle, charging at a station that it previously could see & tell me the charging rates for & doesn’t let me pay / charge through the app either …. Basically the app is just a waste of time & data to download & use & a waste of memory on my phone.
As others have said, other apps at least tell you where chargers are. Even a search for EV chargers near X on Google maps, brings up more info. than the “hassle free experience” from this app.
Honestly, don’t rely on it or give it any space on your phone, it’s just a pointless app.

**Developer response:** Hi Alex, sorry for the issues you are experiencing. We haven't heard of any other reports like this, but we would like to try and investigate further. Can you please email me some screenshots / screen recordings of what you are seeing? My email address is adam.buttigieg@corpay.com. Thank you, Adam.

### 1/5 — So far so bad

*2024-12-09*

Just downloaded this app and so far its been bad, its not accepting any bank cards keep saying its not valid i had to call my bank to make sure nothing is wrong with my card

### 1/5 — So out of date for EV vehicles.

*2024-06-13*

Only half of the EV charging points that Allstar cover are included on this app.
Use Zap Map and it actually shows when you can use this card. Zapmap is not perfect but much better than this. I’ve nearly been caught out a few times where this app is not showing an eligible EV point in a place where there is one.

**Developer response:** Hello Paul, we are sorry to read that you have encountered this problem using the site locator tool. We are committed to resolving any known problems with our app and believe this issue may have been due to your signal/reception at the time of locating the sites. If this is not the case, please share with us screenshots of what you are seeing so we can look into this in greater detail. My email is cameron.bishop@fleetcor.com and I can ensure this is addressed with our app development team.

### 1/5 — Lacking features

*2024-01-11*

The app currently lacks the basic features expected for an EV charging network.

No live charger status
No details of charger power (e.g. it states ‘rapid’ but this could be anything between 50 and 350kW)
No details of connection types 
No details of number of chargers on the site
No filter options for charger power or connection 
No filter for number of chargers at a location 
No images for the chargers or site to help find them

So, much more development is required to make this app of any use for EV users.

**Developer response:** Good morning! We just wanted to share an update: Since your review we have released a number of updates which include more details on EV functionality. Please have a look and share your feedback! The Allstar Team

### 1/5 — Waste of time

*2024-01-08*

This app just shows you Allstar garages. Does not tell you if it actually has EV chargers. Does not tell
You if they are working or how many. Doesn’t give you road names. Very poor. Back to Zapmap of which I am not allowed to add my work card for confidentiality.

**Developer response:** Good morning! We're excited to share an update with you: Following your review, we've implemented several enhancements, particularly focusing on expanding the details surrounding EV functionality. We invite you to take a look and kindly provide us with your feedback! The Allstar Team.

## Most praised reviews (10 highest-rated)

### 5/5 — Driver

*2026-06-14*

Love the options available

### 5/5 — Card

*2025-03-23*

App won’t let me add card. Says info on card is incorrect but it isn’t

**Developer response:** Hi Dean, sorry for any inconvenience caused. Can you please send me a screenshot of the error you are seeing to adam.buttigieg@corpay.com. Thanks, Adam

### 5/5 — App doesn’t accept Allstar card and support team can’t resolve

*2024-12-04*

I originally posted a review around the support team not knowing how to support the app or the cards and that is still true. However a developer got in contact following my review and sorted everything so thankyou Adam, it is much appreciated. 

Original message - Don’t waste your time here. Have been trying to add my card for 2 weeks now but it fails with a 204 error and support team can’t do anything about it.

**Developer response:** Hi Andy, sorry to hear you are having issues lodging your card in the app. Can you please email me on adam.buttigieg@corpay.com with the details that are shown on your card (long card number, expiry date etc.) and I will investigate what is happening. Thank you.

### 5/5 — Easy to use

*2024-05-10*

Good app no problems

**Developer response:** Thank you! We are happy you haven't encountered any issues with the app. Thank you for sharing this great rating with us.

### 5/5 — Easy to use

*2024-02-23*

The new version of the app is even easier to use - well done

**Developer response:** Good morning! Thanks ever so much for your 5* review! It keeps us motivated to release more improvements! Have a great week. The App Development Team.

### 5/5 — User friendly

*2024-01-23*

I liked this new app. It is quite easy to use.

**Developer response:** Good afternoon! Many thanks for taking the time to review our App! We're glad you're enjoying it. All the best, The Allstar Team

### 5/5 — Like the new app

*2023-08-16*

It’s simple and easy to use.

**Developer response:** Thanks for your review! We're working hard on bringing more updates to continue improving your experience! Stay tuned. The Allstar Team.

### 4/5 — Hit and miss

*2026-05-31*

Used for work and sometimes you can use a charging point one day and the next time it’s not showing on the map! This is very frustrating.

### 4/5 — Great app.

*2025-07-18*

Easy to use and quick to find stations. Needs a little jazzing up. Some colour perhaps and a few tweaks to the interface to make a bit less bland.

### 3/5 — Pretty Good but…

*2026-02-10*

Great app seems to work well. Only issue is that it lists chargers that members of the general public have no access and would get a parking ticket for.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*
