# Allstate Identity Protection

> All-in-one app for personal and family identity protection and restoration. (iPhone/iPad app by Allstate Insurance Company.)

- Source: https://appshunter.io/ios/app/allstate-identity-protection/id1253163871 (this page in markdown: same URL + `.md`)
- Developer: [Allstate Insurance Company](https://appshunter.io/developer/318394321)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 347 App Store ratings · 64 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 2 MB
- Languages: Catalan, Czech, Dutch, English, Finnish, Scottish Gaelic, Hebrew, Italian, Spanish, Turkish
- Released: 2019-10-04
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/allstate-identity-protection/id1253163871/reviews.md

## What is Allstate Identity Protection?

You’re in good hands® 
 
Stay protected wherever you are with the Allstate Identity Protection app – the all-in-one, easy-to-use app that helps protect your and your family's personal information right from your mobile device. 
 
Signing in is simple and secure. In a matter of seconds, you can review your alerts, see your Identity Health status, access dark web monitoring and any additional features included in your plan, easily manage family members covered by your plan, and more – putting advanced identity protection right at your fingertips. 
 
Explore our comprehensive collection of educational materials and tools, as well as alternative data sources that can help you detect identity theft before it occurs. Plus, our broad definition of family includes those 65 and older, even if they are not financially dependent on you or live with you — so you can have peace of mind that your loved ones are protected, too. 
 
And should you ever experience identity theft, you can rely on our U.S.-based restoration specialists to provide expert restoration support, 24/7/365. With an industry leading 98% satisfaction score following identity theft we believe restoration is more than just restoring accounts, it’s about making a person whole again. From start to finish, your identity theft case will be managed by an empathetic and dedicated expert that has the experience and knowledge to help resolve any and all types of cases.  
 
Not a member? Sign up at aip.com or check if your employer offers Allstate Identity Protection as a benefit at http://aip.com/employee 


Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a subsidiary of The Allstate Corporation.

## Key features

- Personal information protection
- Family member management
- Dark web monitoring
- Identity Health status
- Educational materials
- 24/7 restoration support

## What do users think of Allstate Identity Protection?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use
- 🔒 Great protection against fraud
- 🛡️ Peace of mind for identity safety
- 🔔 Timely and reliable alerts
- ✅ Accurate credit monitoring
- 🚀 Prompt notifications
- 💯 Thorough service
- 👨‍👩‍👧‍👦 Keeps family safe
- 💡 Valuable solution
- ✨ Solid navigation
- 👍 Very intuitive experience
- 👍 Easy to set up accounts
- 👍 Quality Assurance Verified/Approved

**Cons**

- 🐛 App is a web browser wrapper
- 🐛 Doesn't remember login details
- 🐛 Requires frequent re-authentication (MFA)
- 🐛 Poor integration with email alerts
- 🐛 Missing key quality of life features
- 🐛 Face ID/Biometric login missing
- 🐛 Cannot add certain accounts (e.g., Gmail)
- 🐛 App crashes or doesn't load
- 🐛 Inconsistent MFA behavior
- 🐛 Limited functionality compared to competitors
- 🐛 Service doesn't always help with identity theft resolution
- 🐛 Outdated interface
- 🐛 Not enough dark web monitoring categories
- 🐛 Low balance alert threshold too high
- 🐛 No link in email alerts to address them quickly
- 🐛 Cannot remove personal information from people finder websites
- 🐛 Subscription cancellation issues
- 🐛 Marketing opt-out forms don't work

**Commonly reported bugs**

- App cannot trust a device, requiring code every time
- Codes disappear in messages too quickly
- Back gestures don't work on iPhone
- Only way to go back is to click the logo and restart
- App cannot stay logged in on phone
- Consistent MFA glitch
- MFA when it should ask for master password
- Email alerts don't link directly to the app
- App doesn't remember username and password
- Forgot My Password text code not recognized
- App spins in circles after login
- Blank white screen after login and MFA
- App won't open
- Errors logging in
- Face ID stopped working
- Cannot add Gmail account
- Cannot login to app after latest update
- Returns 'Sorry, we are unable to access your account' screen
- App is just an embedded iframe viewer
- Forms for opting out of marketing don't work
- App asks to use TouchID on iPhone 12 (no FaceID support)
- Alerts show 'something went wrong' when trying to view details
- App doesn't remember login credentials and OTP
- App never loads
- App doesn't load unless on VPN
- App logs in, sends code, and spins
- App just spins and spins after login
- App never transitions out of the loading state
- Blank white screen when launching app
- Cannot remove what it finds
- Cannot cancel subscription
- Cannot add Gmail account (loading screen forever)
- Cannot add more than 1 email

**Most requested features**

- Add a back button for iPhone users
- Implement Face ID authentication
- Allow setup for both phone lines for robocall feature
- Add import option for passwords from Keychain and Chrome
- Integrate authentication codes into the app
- Allow users to stay logged in on their phone
- Add ability to use Face ID/biometrics to login
- Improve password manager functionality
- Add more dark web monitoring categories
- Allow lower threshold for low balance alerts
- Add links to website in email alerts for quick action
- Improve functionality to remove personal information from people finder websites
- Add a feature to indicate dark web monitoring is active
- Allow adding more email addresses to be monitored
- Improve functionality for adding family members
- Provide more options for action after a data breach
- Enable Touch ID/Face ID support
- Add more advanced features to compete with Norton 360
- Allow monitoring of younger children's credit

## Recent user reviews (10 of 64)

All indexed reviews: https://appshunter.io/ios/app/allstate-identity-protection/id1253163871/reviews.md

### 5/5 — New listing with my social

*2026-07-02, version 1.4.1*

TD bank

### 5/5 — Good service

*2026-05-21, version 1.4.0*

This app is very easy to use and having the peace of mind that someone is helping keep our identity safe is priceless

### 5/5 — Great protection

*2026-04-18, version 1.3.2*

Fort Knox against fraud in all aspects. Even from the dark web.  A must have.   You can lock your credit too
I’m not sure if you guys have an affiliate program I’d gladly advertise this on my social media platform!!!!

### 3/5 — Missing key features

*2026-04-02, version 1.3.2*

I like the functionality- being able to see my accounts and being notified of credit activity. However the app is missing quality of life features. I’m on iPhone and I would love to see a back button. I navigate deep into the menus, and can’t go back one screen. The back gestures don’t work and iPhones don’t have a back button like androids do. The only way to go back is to click the logo and restart. The other quality of life feature I would love to see is Face ID authentication. Username/password and texting a MFA code is fine for browser log in, but I expect the convenience of Face ID on a phone app. This service is on the right track but there’s room for improvement on the user experience side.

### 5/5 — Accurate

*2026-03-31, version 1.3.2*

This service really knows me. It always warns me about my credit and banking activity. Amazing top notch service.

### 5/5 — Thank you

*2026-03-28, version 1.3.2*

The best

### 5/5 — Great App

*2026-03-12, version 1.3.2*

Very thorough

### 5/5 — Great app

*2026-02-15, version 1.3.2*

Love the app keep my family safe

### 1/5 — Horrible app

*2026-02-03, version 1.3.2*

App cannot trust a device so a code has to be entered every single time you open it, even if away from the app for just a few minutes. Codes disappear in messages in seconds so you can’t double check a number before you send it. This was a mistake.

### 3/5 — Overall good app

*2026-01-19, version 1.3.2*

I wish with the robocall feature it had the ability to be set up for both phone lines on my phone instead of just a single line. Once the feature is built in to cover both phone lines I will update the star rating and the review accordingly…overall it’s a great product for the price!!!

As for its password manager I would love an import option to import all my passwords from keychain and Google Chrome password management systems and also have the ability to integrate the authentication codes into this app as well.

## Frequently asked questions about Allstate Identity Protection

### What does the Allstate Identity Protection app do?

The app provides comprehensive protection for your personal information and that of your family. It allows you to review alerts, check your Identity Health status, access dark web monitoring, and manage covered family members. It also offers educational resources to help detect identity theft before it occurs.

### What are the key features of this app?

Key features include real-time alerts for potential identity threats, dark web monitoring to scan for your personal information, an Identity Health status to gauge your risk, and the ability to manage multiple family members under one plan. It also provides access to educational materials and 24/7 restoration support.

### Is this app free to use?

The provided information indicates the app itself is free to download and use. However, access to its full features and services is typically part of a membership plan, which can be signed up for at aip.com or may be offered as an employee benefit.

### Who is considered family for coverage?

The definition of family is broad and includes individuals 65 and older, regardless of financial dependence or living situation. This ensures that your loved ones are protected under your plan.

### What kind of support is available if I experience identity theft?

If you experience identity theft, you can rely on U.S.-based restoration specialists for expert support 24/7/365. These specialists are dedicated to managing your case empathetically and efficiently to help resolve any type of identity theft incident.

## Version history (last 5 releases)

### 1.4.1 — 2026-06-17

We hope you're enjoying Allstate Identity Protection! In this update, we've changed a few things to make the app faster and easier to use.

### 1.4.0 — 2026-04-29

We hope you're enjoying Allstate Identity Protection! In this update, we've changed a few things to make the app faster and easier to use.

### 1.3.2 — 2024-11-20

Login improvements, app store update, and bug fixes

### 1.3.1 — 2024-06-25

Updated our account setting experience to make it easier for you to make changes (like updating your phone number) and keep your profile up to date 


Enhanced our family plan management that allows you to manage your family members directly from your portal, including sending an invitation to your adult family members to create their own logins 


Improved log-in accessibility 


Security and bug fixes

### 1.3.0 — 2022-07-13

Updated login experience and security improvements

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## More apps by Allstate Insurance Company

- [Allstate® Mobile](https://appshunter.io/ios/app/allstate-mobile/id364376344)
- [Virtual Assist](https://appshunter.io/ios/app/virtual-assist/id1165464136)
- [Allstate Robocall Blocker](https://appshunter.io/ios/app/allstate-robocall-blocker/id1641328611)

All apps by Allstate Insurance Company: https://appshunter.io/developer/318394321

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*