# Allworx Reach 5

> Mobile SIP client for Allworx phone system functionality. (iPhone/iPad app by Allworx Corp..)

- Source: https://appshunter.io/ios/app/allworx-reach-5/id1381491412 (this page in markdown: same URL + `.md`)
- Developer: [Allworx Corp.](https://appshunter.io/developer/341868796)
- Category: Business, Productivity
- Price: Free
- Rating: 1.90/5 from 107 App Store ratings · 60 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 45 MB
- Languages: American English
- Released: 2018-07-29
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/allworx-reach-5/id1381491412/reviews.md

## What is Allworx Reach 5?

Allworx Reach brings the rich functionality of your Allworx phone to your mobile device. Create a SIP handset to place and receive calls, including Transfer, Park, and 3-way conference. You'll have easy access to Contacts (Allworx directory, personal, and contacts shared from other apps) and Call History, including Allworx users' Presence and Busy Lamp Field status. Manage your voicemails.

NOTE: In order to receive calls when the app is in the background, this app REQUIRES access to an Allworx server running software version 8.4 or newer.  If your Allworx server is running older pre-8.4 software or is running in a network environment that does not support push notifications, Reach will suggest that you use Allworx Classic Reach 4.2 instead.

## Key features

- SIP handset for calls
- Call transfer, park, and conference
- Access to contacts and call history
- User presence and busy status
- Voicemail management

## Recent user reviews (10 of 60)

All indexed reviews: https://appshunter.io/ios/app/allworx-reach-5/id1381491412/reviews.md

### 1/5 — ¡FAIL! System Park = drop call

*2026-02-17, version 5.3.1*

Since latest update Jan 2026, Reach Park button disconnects and hangs up on the caller.

### 1/5 — System Park = drop call

*2026-01-28, version 5.3.1*

Since latest update Jan 2026, Reach Park button disconnects and hangs up on the caller.

### 1/5 — Terrible connection

*2026-01-16, version 5.3.1*

No matter how good my internet is or where I am in my house or work site this app consistently drops my calls while I am talking to a client. What gives?!! Please fix.

### 1/5 — ERROR Apple Push Notifications failure breaks app.

*2026-01-07, version 5.3.1*

Major bug fixed, but another introduced. Apple Push Notifications failure breaks app.  Not alerted of any calls.

### 1/5 — If I could give 0 stars, I would

*2025-12-17, version 5.3.0*

The app is horrid. Constantly drops calls. I have the best and fastest internet and for some reason there is nothing but problems when I have my phone connected to WiFi. The sound is statically and the best part…. It now doesn’t work with my Apple phone. I work remote and had to have my company mail me a plug in phone to use because the new upgrade isn’t compatible.  Why is this app even still available at this point? Seriously the absolute worst app on the market.

### 1/5 — Abandonware? Internal calls FAIL with iOS 26.x

*2025-12-15, version 5.3.0*

Internal calls FAIL with iOS 26.x. Internal calls are always redirected (despite setting) and can’t connect. 

I don’t know if Allworx is still in existence. 

Is this abandonware?

### 1/5 — Stopped working

*2025-12-15, version 5.3.0*

Does anyone actually use Allworx Reach phone systems successfully, or is this app just an elaborate social experiment in frustration? It has deteriorated into a nonfunctional mess. Uninstalling and reinstalling accomplished exactly nothing. It has never connected to Wi-Fi without issues—not once.

Incoming call? Notification appears. I tap answer. “Call Failed.” Outgoing call? It rings. The other person answers. “Call Failed.” At this point, the only consistent feature of this app is its ability to fail at the single task it exists to perform.

The developer has had months to fix this, yet somehow a phone app in 2025 cannot reliably make or receive phone calls. That’s not a bug—that’s a masterclass in neglect.

Actively looking for alternatives.

### 1/5 — Latest iOS update crashes app

*2025-12-10, version 5.3.0*

iOS 26 makes this app almost unusable. App crashes when trying to make any sort of outbound call. No response from allworx for months on fixing this problem.

### 1/5 — Doesn’t work with the latest iOS…

*2025-12-10, version 5.3.0*

Please fix!

### 1/5 — No iOS 26

*2025-11-21, version 5.3.0*

This app is no longer useful since it doesn’t take a phone call in iOS 26.

## Frequently asked questions about Allworx Reach 5

### What does the Allworx Reach 5 app do?

The Allworx Reach 5 app brings the full functionality of your Allworx phone system to your mobile device. It allows you to make and receive calls, manage contacts, view call history, and access voicemail, all while providing presence information for other users.

### What are the key features of Allworx Reach 5?

Key features include acting as a SIP handset for calls, call transfer, park, and 3-way conferencing. It also provides easy access to your Allworx directory, personal contacts, and contacts shared from other apps, along with call history and user presence status.

### Is Allworx Reach 5 free to use?

Based on the provided information, the app itself is free to download and use. However, it requires an Allworx server running software version 8.4 or newer to receive calls when the app is in the background.

### What are the system requirements for Allworx Reach 5?

To receive calls when the app is in the background, this app requires an Allworx server running software version 8.4 or newer. If your server is running older software or does not support push notifications, you may need to use Allworx Classic Reach 4.2 instead.

### Who is the target audience for this app?

This app is designed for business professionals who are users of the Allworx phone system. It's ideal for those who need to stay connected and manage their business calls and communications while on the go.

## Version history (last 5 releases)

### 5.3.1 — 2025-12-18

Improved iOS 26.1 support
Bug fixes

### 5.3.0 — 2025-03-07

Audio Fixes for calling on iPhone 14 and newer models

### 5.2.5 — 2022-12-13

iOS 16 compatibility fixes

### 5.2.4 — 2020-11-05

Notifications when your voicemail box is full on Allworx Server 9.0 and above.
Bug fixes.

### 5.2.3 — 2020-10-08

Improved reliability for incoming calls.

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## Related topics

[allworx reach 5](https://appshunter.io/ios/topics/allworx-reach-5) · [allworx reach](https://appshunter.io/ios/topics/allworx-reach) · [allwork](https://appshunter.io/ios/topics/allwork)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
