# Allyz® — Your ultimate travel companion

> Travel companion app for plan details, assistance, and real-time updates. (iPhone/iPad app by AGA Service Company.)

- Source: https://appshunter.io/ios/app/allyz/id598587147 (this page in markdown: same URL + `.md`)
- Developer: [AGA Service Company](https://appshunter.io/developer/598587190)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.77/5 from 47,135 App Store ratings · 313 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 219 MB
- Languages: English
- Released: 2013-02-22
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/allyz/id598587147/reviews.md

## What is Allyz®?

Travel Confidently. Allyz® gets you immediate access to the information you need while you’re traveling. Download the app before your next trip to get real-time alerts and updates, easily connect to our 24/7 global assistance line, and find important information regarding your plan.

- Instantly view your plan details in the palm of your hand.
- Book a non-emergency medical appointment, online or in person, with the Global Doctor Visits tool.
- Connect to our 24/7 customer support for help with medical and other travel-related emergencies.
- Find local assistance fast in an emergency.
- File a claim and upload images from your phone for supporting documentation, plus see up to date status.
- Stay organized with real-time flight updates and boarding gate information.
- Instantly generate a letter providing proof of medical or rental car coverage and get a copy sent to your email.
 
No purchase necessary to download the app. Your use of the Allyz® app and any and all content thereon is at all times subject to the Terms of Use. Please note that your mobile device must be compatible with international networks to use certain features overseas, such as calls to 24-Hour Hotline Assistance. Message, data and roaming rates and charges may apply to your use of the app and content thereon and be charged by your mobile carrier or other service provider. This application is not a substitute for medical advice or treatment. All plans/claims subject to policy terms, conditions, and exclusions.
 
AWP USA Inc. and its affiliates, including Jefferson Insurance Company and AGA Service Company d/b/a Allianz Global Assistance, are committed to protecting your privacy. By using the Allyz® app, including any content thereon, you are consenting to the collection and processing of your personal data under as described in our Privacy Policy.

## Key features

- Real-time alerts and updates
- 24/7 global assistance line
- View plan details
- Book medical appointments
- File claims and upload documents
- Flight updates and gate information
- Generate proof of coverage letters

## Chart rankings

- #76 in Top Free · Travel (US App Store)

## What do users think of Allyz®?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 🔒 Helpful during emergencies
- 👍 Comprehensive coverage
- 💡 Useful features like flight tracking
- 👍 Seamless integration with policies
- 🚀 Convenient access to policy details

**Cons**

- 🐛 Login/account issues
- 🐛 App crashes and bugs
- 🐛 Difficulty filing claims
- 🐛 Slow or unhelpful customer support
- 🐛 Confusing or missing features
- 🐛 Delayed policy updates in the app

**Commonly reported bugs**

- Login failure and password reset issues
- Inability to see or update policy details in the app
- Claim submission process not working as expected
- Inconsistencies between app and website information

**Most requested features**

- Ability to add and manage all trip details in one place
- Faster claims processing and better communication
- Improved app stability and user experience
- Face ID or biometric login option
- Offline access to policy details

## Recent user reviews (10 of 313)

All indexed reviews: https://appshunter.io/ios/app/allyz/id598587147/reviews.md

### 5/5 — Easy to use website

*2026-08-24, version 6.6.0*

The Allyz website is very easy to use when registering a new trip.

### 1/5 — App doesn’t work

*2026-08-21, version 6.6.0*

I keep getting a login failure error message while at the same time I’m able to log into the website. I’ve changed passwords multiple times with the same result.

Fix your app!!!!!!

### 2/5 — Severely lacking

*2026-08-21, version 6.6.0*

I downloaded this app, thinking it was going to provide travel insurance in an easy manner, like the Faye app. However, it is inordinately complex. You have to book a policy online, then you have to link up that purchase with the app. I've faced multiple difficulties trying to coordinate the two, after having taken the time to enter all my trip details into the app, I now cannot link the policy that I've bought to the information I've already loaded. Very frustrating. From a huge company, you'd expect something much better.

### 5/5 — Track Travel

*2026-08-20, version 6.6.0*

Recording all my trips in the same place is worthwhile. Very easy to put your itinerary on the app.

### 5/5 — Insurance

*2026-08-19, version 6.6.0*

Great protection with Allyz

### 5/5 — Trip interruption in southern France.

*2026-08-18, version 6.6.0*

During the trip I had severe pain in the right knee unable to walk without pain So i decide to fly back home for medical care. i bought the new air france from toulouse back to san francisco, and Allianze paid me the entire amount i incurred.

### 1/5 — Soooooo slow

*2026-08-14, version 6.6.0*

I just got the app and all it does is crash when I am trying to enter my flight details.

### 5/5 — Train Delay

*2026-08-13, version 6.6.0*

On August 6th I took the train from Memphis to Chicago. My train was suppose to depart at 8:45pm the train didn’t leave until 1:15 that morning. While waiting on the train I had to purchase food and drinks that was quite expensive. Also when I arrived in Chicago i couldn’t get the ride I was promised because I arrived late so I had to take a uber that cost a lot of money. If i hadn’t purchased Allyz insurance I would’ve been out of money. But on August 12 i reported the delay and the money I was out and I got refunded that same day after they reviewed my claim. I would suggest anyone traveling to get this insurance it’s the best thing I ever did. I will always purchase it when i travel.

### 1/5 — Useless

*2026-08-12, version 6.6.0*

An app is useless when it makes you jump through hoops and never accomplish Les a simple task as to make an account. Tried numerous times to make account with the only response from the app being “Oops something went wrong. “. This is not useful or helpful.

### 1/5 — Awful

*2026-08-08, version 6.6.0*

Awful nonfunctional app

## Frequently asked questions about Allyz®

### What does the Allyz® app do?

The Allyz® app provides travelers with immediate access to their travel plan information, real-time alerts, and 24/7 global assistance. It allows users to book medical appointments, file claims, track flights, and generate proof of coverage letters.

### What are the key features of the Allyz® app?

Key features include instant viewing of plan details, booking non-emergency medical appointments via the Global Doctor Visits tool, connecting to 24/7 customer support for emergencies, finding local assistance, filing claims with document uploads, receiving real-time flight updates, and generating proof of coverage letters.

### Is the Allyz® app free to download and use?

Yes, there is no purchase necessary to download the app. The app is free to use, and it does not contain advertisements or in-app purchases.

### What are the compatibility requirements for the Allyz® app?

Your mobile device must be compatible with international networks to use certain features overseas, such as calls to the 24-Hour Hotline Assistance. Message, data, and roaming rates and charges may apply and be charged by your mobile carrier or other service provider.

### What are common use cases for the Allyz® app?

Common use cases include needing immediate access to travel insurance plan details, requiring emergency medical or travel assistance while abroad, wanting to track flight status and gate information, or needing to file a travel insurance claim and upload supporting documents.

## Version history (last 5 releases)

### 6.6.0 — 2026-07-16

General improvements and bug fixes

### 6.5.0 — 2025-12-09

For those plans that include smart benefits, you can now update your flight itinerary and notification settings directly in Allyz.

### 6.4.6 — 2025-08-27

- Generate proof of insurance for rental car coverage
 - Improved performance when retrieving trip information
 - Redesigned app logo

### 6.4.5 — 2025-06-26

- Adjustments to select screens to improve accessibility with larger text
 - Updated terms of use for global doctor visit

### 6.4.4 — 2025-03-10

- Generate proof of your insurance plan directly in the app from the plan details screen for a upcoming trip.
 - Pull to refresh data easily on plan details and past plans screens.
 - Fixed an issue with deep link from account services email.
 - Note, some plans previously on your app may need to be re-added by verifying dates and zip code as part of a security update.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*