# Alpha Cars — user reviews

> 10 indexed App Store user reviews of Alpha Cars by Alpha Cars Crawley Ltd, rated 5.00/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/alpha-cars/id1567056674/reviews
- App overview in markdown: https://appshunter.io/ios/app/alpha-cars/id1567056674.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (10 lowest-rated)

### 1/5 — Let down

*2022-12-31, version 1.5.0*

Have used Alpha Cars before with no issue. Booked a taxi to goto dinner 4 hours before the pickup time and it was accepted. An hour before Alpha cancelled the booking and only by luck I picked up the email. When I rang them they said it was outside their area despite their website stating East Grinstead. Why could they not be honest and at the least ring me to let me know they wouldn’t honour the booking.

### 1/5 — Pointless app

*2022-11-14, version 1.5.0*

Booked a taxi for 6.30am to go to the train station for a train at 7.08. They took the money. Turned up at 7.02. 

There is no point using this app to book anything because they don’t actually schedule taxis to meet the bookings they’ve taken. Awful customer service

### 1/5 — 2nd time

*2022-08-19, version 1.5.0*

Pay cash not apple pay, drivers love charging double to the end user!

### 1/5 — Alpha Cars Crawley

*2022-05-06, version 1.5.0*

Order car the night before travel from this app. Car turned up six minutes late and I arrived six minutes late for my appointment and they charged £4 over the quoted price. Never again. Deleting the app and finding another taxi service. No option for zero review stars unfortunately.

### 1/5 — Rubbish

*2021-12-28, version 1.5.0*

The app is rubbish tells you a certain time then when you call the cab office they will extend the time you have already been given better off booking by phone call the timing on the app is not accurate poor service from the office to when I explained my situation they didn’t not help just cut the phone everytime I called

### 1/5 — Such a shame

*2021-08-30, version 1.3.0*

Do not download this app it repeatedly take extra money out of your account

### 4/5 — Pay by card

*2021-12-27, version 1.5.0*

Good quick service, but spoilt by no pay by car facility, lucky we had cash or the result would be different.

### 4/5 — Mr Davies

*2021-07-27, version 1.0.0*

Great service polite drivers

### 5/5 — Brilliant service

*2025-11-04, version 2.19.0*

The taxi was on time and the driver was fantastic.

### 5/5 — Best taxi service in Crawley

*2021-12-25, version 1.5.0*

Whoever the chap was, he made sure I was okay right to the door, and then said did he want me to phone a friend! Highest praise to the service offered by your company thank you! 😀😀

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*