# AlphaESS — user reviews > 207 indexed App Store user reviews of AlphaESS by Alpha ESS Co., Ltd., rated 2.90/5 from 7 ratings. - Source: https://appshunter.io/ios/app/alphaess/id1088168713/reviews - App overview in markdown: https://appshunter.io/ios/app/alphaess/id1088168713.md - Rating breakdown: 5★ 2 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 3 ## What do users think of AlphaESS? Overall sentiment: negative **Pros** - 📊 Comprehensive real-time data display - ⚡ Useful energy monitoring capabilities - 🎨 Sleek and modern visual design - 📱 Generally functional core features - 🔧 Customizable charging/discharging settings - 📈 Detailed historical data tracking **Cons** - 🐛 Frequent app crashes and freezes - 📉 Poor data accuracy and inconsistencies - 🔌 Constant connectivity and timeout issues - 📝 Font sizes too small to read comfortably - 🔄 Requires frequent re-login despite 'remember me' feature - ⚠️ April 2026 update severely degraded usability - 🗺️ Information buried or difficult to locate - 📊 Graphs unreadable with poor color schemes - ⏱️ Slow refresh rates and data loading delays - 🎯 Overly complicated interface for simple tasks - 🚫 Missing critical features from previous versions - 📱 Poor iPad/tablet landscape mode support - 🔐 Security concerns with unencrypted data transmission **Commonly reported bugs** - App crashes on startup or during use - Login failures and account access issues - Data fails to load, showing zeros or errors - 'Something went wrong' error messages - App loses connection and goes offline randomly - Widget displays blank or no data - Feed-in settings not saving properly - Settings revert to defaults after saving - Hotspot connection drops repeatedly - Graphs display incorrectly with missing navigation buttons - Home screen fails to refresh automatically - Bluetooth permission requests on every app open - NMI field character limit too restrictive - Statistics and profit calculations inaccurate - Device connection errors despite valid credentials - App freezes on overlay screens - Time zone displays incorrectly - Minute-level time settings revert to hourly - Data corruption in export/statistics - Incompatibility with latest iOS versions **Most requested features** - Half-hour charging/discharging time increments (critical for UK tariffs) - Third charging period for optimized tariff structures - Dark mode option - Landscape/portrait orientation toggle for tablets - iOS widget with current state of charge and generation data - Apple Watch app integration - Battery time remaining estimation - Ability to reset statistics - Notifications for system events and alerts - Improved widget functionality with larger fonts - Adjustable font sizes throughout app - Multi-language support (French, German, Italian, etc.) - Export data functionality - Zoom functionality for graphs - Ability to view multiple battery systems simultaneously - Manual refresh/pull-to-refresh capability - Fixed decimal place formatting for consistency ## Newest reviews (18 of 207) ### 4/5 — Neues Layout *2026-09-02* Das neue Design und das zugehörige Layout ist sehr gelungen. Was mich stört ist die Tatsache, dass auf dem Widget nur noch die kummulierten Werte angezeigt werden. Vor dem Update hat man dort die aktuellen Verbrauchs- bzw. Erzeugungswerte gesehen. Wenn ich nur kurz sehen will wie viel mein Haus verbraucht oder wie viel Energie die Module liefern war das immer sehr komfortabel. Könnt Ihr das ggf. Bitte nochmal überdenken? Wenn ich eine Auswertung über den kompletten Tag haben möchte, dann geh ich direkt in die App und schau mir die Statistiken an. ### 4/5 — Neues Design *2026-08-24* Ich finde die App ist mit dem neuen Design viel besser. Anfang hatte ich Probleme, aber mittlerweile habe ich wieder alle Funktionen/Einstellungen gefunden. Vieles von dem, was ich mir über Home Assistant selbst zusammengebaut habe, finde ich jetzt auch in er App wieder. Vielen Dank!! ### 3/5 — Die neue Version wird unübersichtlich *2026-08-24* Habe mich auf die neue Version gefreut. Leider wird immer noch nicht wirklich der Screen vom iPad unterstützt obwohl das kein großer Aufwand wäre. Die neue Version wird für mich eher unübersichtlich und durcheinander. Die alte Version war klar besser strukturiert und logisch aufgebaut. Vielleicht wird es auch mal wieder besser, warten wir ab. Meine zusätzlich erworbenen Garantieerweiterungen sind weg und nicht mehr zum Gerät zu finden. Es wird nur noch die Standardgarantie aufgeführt. ### 4/5 — Ausfall der Leistungsanzeige *2026-08-09* Heute ist es das 2. Mal seit Installation, dass die App ab ca 4 Uhr morgens in der Leistungsanzeige nichts einträgt, obwohl auf der Startseite Produktion angezeigt wird. Ich habe dann mal nachgesehen, ob ein Update zur Verfügung steht: ja! Aber wenn auf aktualisieren tippt, gelangt man in den Appstore von Apple, und da ist keine Aktualisierung vorzunehmen? Seltsam! ### 3/5 — Fehlende Funktionen *2026-08-03* Läuft stabil und wird grafisch vernünftig dargestellt. ABER: Leistung pro String nicht abrufbar, damit könnte man Fehler im System sehr schnell erkennen. Man kann den maximalen Ladestrom für den Akku nicht begrenzen, gut wäre eine Begrenzung in Prozent der aktuellen Leistung zur Akkuschonung. Es fehlt die Einstellung den Akku nur mit dem Solarstrom zu laden, der über die Kappungsgrenze von 60% Einspeisung hinaus geht. Das würde den maximalen Ertrag im Sommerhalbjahr bringen. ### 4/5 — Pretty good, with a few tweaks needed *2026-07-18* This app is heaps better than it used to be, and is miles above the Powow one my solar installer uses. I can control my battery pretty well. Two suggested improvements: 1. On the graphs, the colour for solar is almost identical to the colour for import from grid - both shades of yellow - what’s with that?! Import should be grey. 2. It would be good to have more granular control over the battery discharge times. I would like to set both the time AND the level to discharge to overnight, so I can let it use some but not all of my battery overnight, and save some battery for the peak morning times. ### 2/5 — Prefer previous App, this is much too fancy and complicated *2026-07-15, version 7.2.6* Prefer previous App, this is much too fancy and complicated ### 2/5 — Software *2026-07-14, version 7.2.6* Notifications do not appear when there is a fault, when there is a power outage, the data is inaccurate and lags. ### 3/5 — My has todays data frozen *2026-07-11, version 7.2.6* A good app but for some reason my data for today has frozen ### 2/5 — Latest update more confusing *2026-06-23, version 7.2.4* The latest update has made it harder to understand what it discharging at what time and when to charge. The self consumption just does “magic” but still discharges everything to the grid… ### 3/5 — Needs glossary *2026-06-21, version 7.2.4* Desperately needs an info Page/how to read data page. Not all abbreviations are universal so need translation. ### 2/5 — Graphing repeatedly fails *2026-06-12* Over the last month, the graphing data disappears for hours at a time, sometime reappearing after an issue is lodged, sometimes not. Not very stable. Much prefer old interface with more info on the screen rather than a large ‘House’ with spread out data. Would be useful if cloud system errors were shown rather than having to lodge an issue before data gets restored. Nearly given up relying on the app for reliable system status. ### 1/5 — Not working *2026-05-30, version 7.2.2* Not working now won’t let login. Want verification code sent via email but doesn’t send an email. ### 1/5 — Will not let me in *2026-05-30, version 7.2.2* Waste of time costing me more money than its worth can’t get in will not send me a code and will not allow me in not another bug unbelievable. ### 1/5 — Can’t access unless as a guest *2026-05-29, version 7.2.2* Not great !! ### 1/5 — Avoid *2026-05-25, version 7.2.2* App and battery don’t communicate with wifi supported by vodaphone providers. Have had nothing but trouble with the battery and the app since having installed in August 2025. avoid this brand at all costs. ### 1/5 — Unhappy user *2026-05-20, version 7.2.1* What have you done to the app, it is awful. Font way too small to read, no functionality anymore. Bring back the old app. ### 1/5 — One step forward… *2026-05-18, version 7.2.1* But 10 steps back. You cant expect customers to be happy with this. So many element missing or not making sense. Either go back to the old app or make the necessary updates to fix the bugs ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2026-08-05, version 7.3.1* New version is tottaly useless not intuitive to many confirms buttons feed in option hidden somewhere in settings not clear at all I would be more happy to have old app back ### 1/5 — Feet in *2026-07-30, version 7.3.1* In 30/07/26 no longer feet in control ### 1/5 — Graphic font size too small *2026-07-08, version 7.2.5* You fixed it in prior version, and then you reverted to the issue with 7.2.5. Why? ### 1/5 — Update broke it *2026-07-05, version 7.2.5* It doesn’t show the correct figures at all since the latest update. ### 1/5 — Doesn’t work *2026-07-04, version 7.2.5* The app logged me out for no reason and now I have to work out how to get back in, why? ### 1/5 — Limited control! Needs to be sorted *2026-07-01* I am bitterly disappointed in the way my batteries and this app work. I purchased these and the app should be fully functional for my personal use if I choose. Instead there is limited functionality and problems with it controlling my energy usage from the grid or my batteries. I personally believe the government needs to put in place regulations that protect the owners of these batteries! It’s not a great solution to our power issues! I would not purchase again! ### 1/5 — Can’t get it repaired *2026-06-14, version 7.2.3* The installer won’t fix or reset it or call me back SOLARMAXX is a terrible company and the app is no use to me if the batteries don’t work.no contact info for the app either so I can reset the thing none. ### 1/5 — System down *2026-06-12, version 7.2.3* Very disappointed. The app only worked for 1 day after installation and now on the 2nd day no data showing at all. I cannot monitor my solar production, battery status, or energy usage. Not sure if the system is down or if there is a connection issue, but the app is currently unusable. Please fix this as soon as possible. ### 1/5 — Terrible app *2026-06-12, version 7.2.3* I have had the battery for 6 months and the app hasn’t worked correctly for nearly the entire period. ### 1/5 — Past (last) app had better functionality. *2026-06-10, version 7.2.2* Sorry can’t use this new app, too difficult to read, we are not all engineers, so keep the app simple. ## Most praised reviews (10 highest-rated) ### 5/5 — Funktioniert seit 3 Jahren ohne Probleme *2026-08-06* Ich verwende die App seit nun drei Jahren, in der Zeit gab es einmal einen Ausfall der Server, dies wurde aber in der App, als auch im Inline-Portal erklärt. Das kann passieren und war ja nur wenige Tage ein Problem. Das dann alle Torstens und Jürgens unzufrieden sind und schlecht bewerten hilft keinem. Ich kann an der App nichts negatives berichten, auch der Support hat mir bei einer Frage schnell und einfach weitergeholfen. Es gibt regelmäßig Updates und ich bin zufrieden. ### 5/5 — Alpha ESS G3 Smile *2026-07-26, version 7.3.0* The Alpha ESS app is excellent. The graphics are clear and intuitive, making it easy to see at a glance how much energy the solar panels are generating, how much electricity the house is using, and whether you’re importing from or exporting to the grid. I also like that you can enter your electricity tariff to calculate your estimated savings and the payback period for your investment. It’s a really useful feature that helps you understand the financial benefits of the system. The only improvement I’d like to see is support for more advanced charging schedules and better integration with UK smart tariffs, allowing the app to optimise charging automatically based on electricity prices. Overall though, it’s an excellent app that’s easy to use and gives a clear picture of how the system is performing. ### 5/5 — Great new GUI but bring back the original widget stats *2026-04-12, version 7.1.1* Sleek new update but new widget is not useful. Bring back the previous generation, usage and source info. ### 5/5 — Profit on main screen *2026-01-29, version 7.0.7* Hi. Just had our system installed. And am loving it. But the profit on the main screen of the app does not calculate. Where as on the web site it’s ok. Ta ### 5/5 — Sehr gute Applikation *2025-12-29* Läuft als Apple Variante sehr stabil und schnell. Sehr vielseitige und genaue Übersichten. Tiefe Steuermöglichkeiten über (Einstellungen-Zahnrad) im eigenen System funktionieren problemlos. Stetige Updates und sehr hohe Verfügbarkeit geben volle Punktzahl. Bitte weiter so! ### 5/5 — Great app *2025-10-09, version 6.4.4* I see lots of negative comments here so I want to share my positive experience. I have never had drop out as some people report. I have wifi routers within good range for the system to be able to connect. I like the info provided and the GUI. If I could suggest improvements it would be to have statistics summarising time of day usage/ export/ battery, displayed as monthly or annual summary. I would also like to be able to rotate screen sideways and get more periods displayed in the stats and be able to swipe left or right to see more. ### 5/5 — Extra charge period *2025-02-18, version 6.2.4* The app works really well. I would like to request a 3rd charge period as the Octopus Energy company in the UK has a ‘Cosy’ tariff of 3 reduced cost periods in every 24 hours. A 3rd charge period would remove the need to manually change the timings on the app every day. If you need more information just let me know. Thank you. ### 5/5 — Just works *2024-10-13, version 6.1.6* It’s a simple app that just does what it needs to do. ### 5/5 — Love this App!!! *2024-05-20* Very impressed with this app. Tells me the information I require and keeps me in touch with my system. Highly recommend the system I have and also the supporting app. Great job guys!! Just one thing I like to have is the ability to check the system via an Apple watch app. Be great if you could give us that. Thanks. 😊 ### 5/5 — Great app *2024-05-17, version 6.0.7* Since having my solar and Alpha ESS battery system installed, I find myself staring at this app regularly, it’s almost addictive. The layout and graphics are all just right and give me all the control that I need over the battery. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*