# AlphaTouch Video Intercom — by Alpha Communications

> Video intercom system for remote visitor management and door unlocking. (iPhone/iPad app by Alpha Media, Inc..)

- Source: https://appshunter.io/ios/app/alphatouch-video-intercom/id1442119869 (this page in markdown: same URL + `.md`)
- Developer: [Alpha Media, Inc.](https://appshunter.io/developer/511066376)
- Category: Productivity, Utilities
- Price: Free
- Rating: 4.60/5 from 3,026 App Store ratings · 62 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 69 MB
- Released: 2018-12-22
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/alphatouch-video-intercom/id1442119869/reviews.md

## What is AlphaTouch Video Intercom?

AlphaTouch enables you to see live video of who is visiting you before you answer the call. When a visitor to your building calls you from the AlphaTouch panel at your front door or lobby you will get a notification on your phone. You then have the option to answer or ignore the call. You can also easily unlock the door from the app to let your visitor in the building.

## Key features

- Live visitor video feed
- Push notifications for calls
- Answer or ignore calls remotely
- Remote door unlocking
- Front door and lobby integration

## What do users think of AlphaTouch Video Intercom?

Overall sentiment: negative

**Pros**

- 🚀 Fast and efficient
- 🔒 Secure system
- 👍 Great intercom functionality

**Cons**

- 🐛 Frequent crashes and bugs
- ⚠️ Unreliable connection and call drops
- 👎 Confusing and unintuitive user interface
- 🔑 Difficult to manage access and virtual keys
- 🔇 Low volume and audio issues

**Commonly reported bugs**

- App frequently signs users out
- Video feed often fails to load
- Inconsistent behavior when receiving calls
- Compatibility issues with older devices

**Most requested features**

- Add ability to import virtual keys to digital wallets
- Improve mobile app stability and reliability
- Enhance user interface for better usability
- Provide more control over access management
- Increase volume and audio quality

## Recent user reviews (10 of 62)

All indexed reviews: https://appshunter.io/ios/app/alphatouch-video-intercom/id1442119869/reviews.md

### 1/5 — Not working

*2026-07-31, version 1.3.16*

It doesn’t work

### 5/5 — Couldn’t Live Without It

*2026-07-28, version 1.3.16*

Alpha Touch does an excellent job with notifications and keeping us safe.

### 5/5 — Great system for gated community

*2026-07-22, version 1.3.16*

Wish my development in Florida had this system for after hours. Please solicit them- will gladly share the contact information.

### 4/5 — No complaints!

*2026-07-12, version 1.3.16*

I actually think it’s great overall. The only reason I gave it 4 is because the phone scan to enter feature never worked for me. And very recently I thought I missed a few incoming notifications but then I checked and there wasn’t any record of the event in the app at all. It got transferred to my cell and I was able to give them access so no big deal, but in rare situations when I really can’t answer the app comes in clutch. Especially in the middle of a workout class!

### 1/5 — Was good

*2026-07-10, version 1.3.16*

Keep getting logged out of app

### 2/5 — Needs to save password

*2026-07-09, version 1.3.16*

Unlike most apps, the password is not saved so when someone rings the bell, you have to manually enter your password to see who it is. By that time, the person has walked away. The developer should try living with the app someday.

### 2/5 — Always glitchy

*2026-06-18, version 1.3.16*

We utilize this at our condo building and love it when its functioning correctly, however thats not often comparatively. Every day i have to 
Physically go to the Call Box and make sure it’s connected with my cell phone for it to show the video feed. Most often times the call will come through with the video feed will not. Which of course defeats the purpose. We have acquired a few times about why these things happen and how to fix them but have  never gotten a real remedy.

### 3/5 — Needs volume adjustment and Apple Watch compatibility

*2026-06-09, version 1.3.16*

I miss almost all my calls from the intercom because I’m hard of hearing and cannot increase the volume of the chime or use flashing light mode on my iPhone.  It would also help if it was Apple Watch compatible. 

One of my neighbors also has an ADA issue because he is legally blind and there are no tactile buttons or audio dialing  on the call box.

### 1/5 — Doesn’t allow you to open the door

*2026-03-03, version 1.3.16*

How do you open the door once the call is answered!

### 1/5 — Poor Service

*2026-02-23, version 1.3.16*

It very rarely shows who is at the door.

## Frequently asked questions about AlphaTouch Video Intercom

### What does AlphaTouch Video Intercom do?

This app allows you to see live video of visitors at your building's entrance before you answer. You receive notifications on your phone when someone calls from the AlphaTouch panel and can choose to answer or ignore the call. It also enables you to remotely unlock the door for your visitors.

### What are the key features of this app?

Key features include viewing live video of visitors, receiving instant notifications for calls, the ability to answer or ignore calls remotely, and unlocking doors from your phone. It's designed to integrate with AlphaTouch panels at front doors or lobbies.

### Is AlphaTouch Video Intercom free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements.

### Who is this app intended for?

The app is designed for residents of buildings with AlphaTouch intercom systems and for property managers. It provides a convenient way to screen visitors and manage building access remotely.

### What are common use cases for this app?

Common use cases include screening unexpected visitors at your front door or lobby, granting access to guests or delivery personnel remotely, and avoiding unnecessary interactions by ignoring unwanted calls. It enhances building security and convenience.

## Version history (last 5 releases)

### 1.3.16 — 2024-12-21

Audio fixes when calling down from app to Staff Stations.

### 1.3.14 — 2023-12-06

Updates for notifications and latest version of iOS

### 1.3.13 — 2023-07-25

Updates to login/startup process

### 1.3.12 — 2023-06-13

Updates to call box audio

### 1.3.11 — 2023-06-13

Updates to call box

## Apps similar to AlphaTouch Video Intercom

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [The ZO App](https://appshunter.io/ios/app/the-zo-app/id1240934279) | 3.2 (80) | Free | Productivity |
| [ButterflyMX](https://appshunter.io/ios/app/butterflymx/id714133074) | 4.9 (107,058) | Free | Productivity |
| [My Magic Pass App](https://appshunter.io/ios/app/my-magic-pass-app/id1085127153) | 2.7 (295) | Free | Productivity |
| [Allegion ENGAGE](https://appshunter.io/ios/app/allegion-engage/id920140172) | 2.1 (57) | Free | Productivity |
| [cohesion](https://appshunter.io/ios/app/cohesion/id1467148383) | 3.1 (42) | Free | Productivity |
| [Philly 311](https://appshunter.io/ios/app/philly-311/id533292779) | 2.2 (117) | Free | Productivity |

## More apps by Alpha Media, Inc.

- [PinkNotes](https://appshunter.io/ios/app/pinknotes/id511066373)
- [AlphaECall](https://appshunter.io/ios/app/alphaecall/id1318850304)

All apps by Alpha Media, Inc.: https://appshunter.io/developer/511066376

## Related topics

[alphatouch video intercom](https://appshunter.io/ios/topics/alphatouch-video-intercom) · [video intercom](https://appshunter.io/ios/topics/video-intercom) · [eufy security video doorbell](https://appshunter.io/ios/topics/eufy-security-video-doorbell) · [doorbell app video](https://appshunter.io/ios/topics/doorbell-app-video) · [aiwit video doorbell](https://appshunter.io/ios/topics/aiwit-video-doorbell) · [intercom mobile](https://appshunter.io/ios/topics/intercom-mobile) · [arlo video doorbell](https://appshunter.io/ios/topics/arlo-video-doorbell) · [ring video doorbell](https://appshunter.io/ios/topics/ring-video-doorbell) · [eufy security video doorbell e340](https://appshunter.io/ios/topics/eufy-security-video-doorbell-e340) · [wyze video doorbell](https://appshunter.io/ios/topics/wyze-video-doorbell) · [wyze video doorbell v2](https://appshunter.io/ios/topics/wyze-video-doorbell-v2) · [xegapro](https://appshunter.io/ios/topics/xegapro) · [the blink video doorbell](https://appshunter.io/ios/topics/the-blink-video-doorbell) · [video doorbell v5](https://appshunter.io/ios/topics/video-doorbell-v5)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*