# Alphatrak — Works with AlphaTRAK 3 devices

> Pet blood glucose monitoring and activity tracking system. (iPhone/iPad app by Zoetis Inc.)

- Source: https://appshunter.io/ios/app/alphatrak/id6443684500 (this page in markdown: same URL + `.md`)
- Developer: [Zoetis Inc](https://appshunter.io/developer/640676184)
- Category: Health & Fitness, Business
- Price: Free
- Age rating: 12+
- Requires: iOS 13.0 · 52 MB
- Languages: English
- Released: 2023-01-10
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/alphatrak/id6443684500/reviews.md

## What is Alphatrak?

AlphaTrak 3 is a highly accurate Blood Glucose Monitoring
System validated for dogs and cats.
The AlphaTrak App is designed for pet owners and
veterinary professionals and will allow you to:
- Automatically capture glucose results
- Record daily activities, such as time of insulin
injection, feeding, weight, etc.
- Set reminders
- Share glucose reports and curves with your
veterinarian
- Veterinarians can connect the App to their Practice
Management Software and have access to the
AlphaTrak Webapp: alphatrak.zoetis.com
US Support:
Email address: dxsupport@zoetis.com
Phone number:  1-888-963-88471
UK Support:
Email address: vetscansupportUK@zoetis.com
Phone number: +44 0345 300 8034
All other Intl. markets: Please contact the supplier of this device.

## Key features

- Automatic glucose result capture
- Record daily pet activities
- Set medication and feeding reminders
- Share glucose reports with veterinarians
- Integrates with veterinary practice software

## What do users think of Alphatrak?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 💡 Helpful for managing diabetic pets
- 👍 Generates useful reports

**Cons**

- 🐛 Frequent crashes and bugs
- 🐛 Data loss and sync issues
- 🐛 Unreliable Bluetooth connectivity
- 🐛 Slow and unresponsive app

**Commonly reported bugs**

- App deletes all user data after updates
- Unable to register or create account
- Syncing issues and lost readings

**Most requested features**

- Add ability to enter notes and comments
- Allow customization of reports
- Improve data export options

## Recent user reviews (10 of 171)

All indexed reviews: https://appshunter.io/ios/app/alphatrak/id6443684500/reviews.md

### 5/5 — Thank you!

*2026-08-14, version 1.4.2*

Helping me save my baby, thank you

### 4/5 — Effective and easy

*2026-08-05, version 1.4.2*

It has good report options and allows for adding additional notes regarding feeding insulin exercise and other relevant activities. It connected fine to my iPhone. It’s helping tremendously with my pups adjusting to insulin.   The report options can be shared with your vet who can then give you feedback ect.  Thanks Alphatrak

### 3/5 — AlphaTrak 3

*2026-07-30, version 1.4.2*

The app is difficult to sync and takes multiple attempts.

### 4/5 — Add a place for notes

*2026-07-05, version 1.4.2*

I find the app very helpful since my cat was diagnosed. The one thing that could be added is a place for daily notes. We are in the middle of a heatwave and I had to change up his schedule but I had no where to make notes.
Otherwise it is a very helpful tool.

### 1/5 — Seriously???

*2026-07-02, version 1.4.2*

I have to pay $80 for this device and have to resync the Bluetooth EVERYTIME I use it. This is a known issue with this meter. I’m considering going back to the human meter that is $20 with a way better app that  WORKS and I can send directly to my vet. Absolutely insane the cost of this for the quality/ support you get.

### 5/5 — Excellent Pet Glucose Monitoring App

*2026-06-07, version 1.4.2*

This tracking app, for my cat Jimmy’s diabetes, is very user-friendly. 

The Alpha Track makes it easy to share data, about his glucose control,  with our veterinarians.

### 3/5 — Login Problems

*2026-05-29, version 1.4.2*

I have used the app for about a year and had no complaints. 

About 3 weeks ago it logged me out and won’t let me log back in. I reset password and it still won’t let me login. I tried to make a new account and it says it already exists.

### 1/5 — Device Sync?

*2026-05-26, version 1.4.2*

Awful experience with this app. I’m using an iPhone and can’t connect the device to the app. The problem is that when I go to the device tab I get what I would describe as a display issue where “view pairing guidelines” displays on top of the screen I need to “add a device” in the same way a pop window might obscure your browser. No matter what I do all I can click on is “view pairing guidelines” …and it brings me to a screen displaying the glucometer and freezes. I can’t click on anything nor back out of this screen. I have no choice but to restart the app. I’ve tried getting assistance from AI and nothing works. If your app is this bad you should have a little pride in what you do and maybe throw a little money into correcting the issue… or don’t promote the app as a feature at all. It shouldn’t be so difficult to accomplish such a simple task.

### 1/5 — Could you at least give us a warning before you shut down the servers for an entire day

*2026-05-20, version 1.4.2*

Multiple times since I’ve owned the device over the last few months the app has stopped working. Turns out it stops working completely when they do some type of sever maintenance or update. Maintenance is fine, but for something I need to save my cat’s life you could at least give us a warning ahead of time

### 5/5 — Issues fixed

*2026-05-20, version 1.4.2*

Issues appear to be fix with this update.

## Frequently asked questions about Alphatrak

### What does the AlphaTrak app do?

The AlphaTrak app is designed for pet owners and veterinary professionals to monitor blood glucose levels in dogs and cats. It automatically captures glucose readings from compatible devices and allows users to record daily activities, set reminders, and share reports with their veterinarian.

### What are the key features of the AlphaTrak app?

Key features include automatic capture of glucose results, recording of daily activities such as insulin injections, feeding, and weight, setting reminders, and sharing glucose reports and curves with veterinarians. Veterinarians can also connect the app to their Practice Management Software.

### Is the AlphaTrak app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees for the application itself.

### What devices is the AlphaTrak app compatible with?

The AlphaTrak app is designed to work with AlphaTRAK 3 devices, which are a blood glucose monitoring system validated for dogs and cats.

### How can I share my pet's glucose data with my veterinarian?

The AlphaTrak app allows you to easily share glucose reports and curves directly with your veterinarian. This feature helps facilitate informed discussions and treatment adjustments for your pet's health.

## Version history (last 5 releases)

### 1.4.2 — 2026-05-19

New Features and Enhancements
- Enhanced Result Tagging (Clinic Users)
    Clinic users now see a more detailed tagging popup with options such as After Meal, After Insulin Injection, and Control Test.
- Glucose Trend Graph Pop-up
    A new message explains how to zoom or scroll in the Glucose Trend Graph for easier navigation.
- App Version Display
    The current app version now appears at the bottom of the hamburger menu for quick reference.
- Edit Email Feature
    Users can now update their registered email directly from the Edit Profile screen. Includes warning pop-ups, verification steps, and a required logout after successful update.
- Category-Based FAQ Listing
    FAQs are now grouped by category, improving navigation and making answers easier to find.
- Saved Bluetooth Device Information
    The app now saves paired meter Bluetooth details to the server, so users no longer need to re-pair their device after logging out and back in.
- Enhanced user interface alignment on Android and iPhone.
   The app looks similar between both interfaces.

### 1.4.1 — 2025-08-22

- Mandatory sign-in post update.
- Address data loss scenario.
- Improve stability across devices.

### 1.4.0 — 2025-07-15

- Added "Remember Me" option on the login screen
- Introduced Test Control Solution Indicator
- Updated password criteria during sign-up
- Included device information in in-app feedback
- Added device history option in the device module
- Localization improvements
- Bug fixes and security enhancements

### 1.3.6 — 2025-05-16

· Resolved app crashes.
· Enhanced compatibility with the latest iOS by updating deprecated functions.

### 1.3.5 — 2025-03-24

Updated Unlicensed Font for compliance.

## More apps by Zoetis Inc

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- [Poultry Health Today](https://appshunter.io/ios/app/poultry-health-today/id1077245956)
- [VETSCAN VUE](https://appshunter.io/ios/app/vetscan-vue/id1103175806)
- [PoultryView 360](https://appshunter.io/ios/app/poultryview-360/id1228196698)
- [PetDialog Studies](https://appshunter.io/ios/app/petdialog-studies/id1462174929)

All apps by Zoetis Inc: https://appshunter.io/developer/640676184

## Related topics

[alphatrak 3](https://appshunter.io/ios/topics/alphatrak-3) · [zoetis](https://appshunter.io/ios/topics/zoetis) · [devices dogs](https://appshunter.io/ios/topics/devices-dogs)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
