# Alpine Bank - Alpine Mobile — user reviews

> 164 indexed App Store user reviews of Alpine Bank by Alpine Bank, rated 4.80/5 from 17,478 ratings.

- Source: https://appshunter.io/ios/app/alpine-bank-alpine-mobile/id1114672871/reviews
- App overview in markdown: https://appshunter.io/ios/app/alpine-bank-alpine-mobile/id1114672871.md
- Rating breakdown: 5★ 15,627 · 4★ 1,103 · 3★ 315 · 2★ 106 · 1★ 327

## What do users think of Alpine Bank?

Overall sentiment: positive

**Pros**

- 👍 Excellent customer service
- 🚀 Efficient and easy-to-use app
- 🔒 Secure banking experience
- 💡 Convenient mobile banking features
- 👍 Personalized and community-focused banking

**Cons**

- 🐛 Inconsistent mobile deposit functionality
- 🐛 Connectivity issues with third-party apps
- 🐛 Slow app performance and loading times
- 🐛 Confusing user interface changes
- 🐛 Difficulty accessing account information

**Commonly reported bugs**

- Login issues and account lockouts
- Inability to reset password within the app
- Inconsistent app behavior across devices
- Delayed or failed account balance updates

**Most requested features**

- Dark mode option
- Improved mobile check deposit process
- Better integration with popular finance apps
- Enhanced transaction search and filtering
- Ability to manage credit card accounts within the app

## Newest reviews (16 of 164)

### 2/5 — Can’t open account

*2026-08-12, version 3.17.0*

Please help

### 4/5 — Mr.

*2026-07-21, version 3.36.0*

Good service

### 2/5 — Mobile deposit archaic

*2026-07-18, version 3.36.0*

Mobile deposit system is similar to what Wells Fargo used in the 1900s

### 5/5 — Best Customer Service

*2026-07-07, version 3.35.1*

I cant say enough about the excellent customer service at Alpine Bank. No matter what outlandishly complex problem  (usually of my own making) that I call them about, I always receive a friendly, patient solution. Thanks, guys, you’re the best!
Michael Peck

### 5/5 — Wonderful Bank, great service

*2026-07-03, version 3.35.1*

Dominica is excellent!

### 5/5 — Best local bank

*2026-06-26, version 3.35.1*

Best bank in western Colorado!!!

### 4/5 — 2 step authenication

*2026-06-21, version 3.35.1*

love the bank and service. in todays world you need to institute two step authentication to the mobile service/app.

### 4/5 — Great most of the time.

*2026-06-19, version 3.35.1*

This app is great, usually. In the last few months, it has more and more problems updating account balances. Please fix!

### 5/5 — Great

*2026-05-22, version 3.34.1*

I love this app.  It has an easy interface, convenient, allows you to scan your checks for deposit, and great customer service on the app.  I have always trusted Alone Bank, and that extends to the security they provide in the app with keeping you updated with notifications.  Great job!

### 5/5 — User-friendly and Secure

*2026-05-18, version 3.33.0*

Just switched to a new phone and 2F is doing it’s job

### 5/5 — So simple

*2026-05-16, version 3.33.0*

Thank you

### 5/5 — Best Bank Ever

*2026-05-15, version 3.33.0*

Was with another large bank for 35 years…and left. Came to Alpine and have never looked back!!!

### 5/5 — Cheque

*2026-05-13, version 3.33.0*

Muy buen banco

### 5/5 — Good

*2026-05-06, version 3.33.0*

Good

### 5/5 — La verdad

*2026-04-27, version 3.33.0*

Me gusta este banco todo es muy bueno los agentes superó no eh tenido algo mal en nada espero todo bien siempre

### 5/5 — So Friendly!

*2026-03-22, version 3.32.0*

What a great  bunch of people at Alpine Bank by the Mall.  So helpful, efficient & everyone knows your name!  Love this bank!

## Most critical reviews (10 lowest-rated)

### 1/5 — What happened

*2026-05-29, version 3.28.0*

The new version won’t download on my phone and I can’t access my banking.

### 1/5 — App update

*2026-05-27, version 3.28.0*

I can no longer use this app cuz my iPhone is only an 11
Now I can’t access my app
NOT HAPPY
may change banks

### 1/5 — Frustrated

*2026-05-12, version 3.33.0*

My debit card was compromised for what is at least the 5th time, ready to switch banks after 22 years

### 1/5 — Zelle

*2026-04-06, version 3.32.0*

Where is Zelle for business accounts for online banking? It would make transfers so much easier.

### 1/5 — No support for iPhoneX

*2026-02-03, version 3.17.0*

I can no longer use the remote deposit function because the required update doesn’t work on an iPhoneX. This is the fault of the programmers, as US Bank still supports my phone.

### 1/5 — Business and Bill Pay function

*2026-01-23, version 3.30.0*

I really need the Business and bill pay functions thru the app.  Neither Safari or Chrome allow the netteller function in the mobile browser.

### 1/5 — New iOS not supported

*2025-12-17, version 3.30.0*

Please update the app to work with Apple iOS 26.1. The last transactions showing in my account are as of December 3rd which is not correct as it’s 13 days behind.

### 1/5 — App tells you how much money you have. However there is absolutely 0 information on your own account

*2025-08-06, version 3.25.1*

I check my username and I type it in and apparently its wrong, so I go to change my username but it requires I type in a password, so I type in a password but nothing happens it takes my back to the previous screen and I have to go back into it and do the same thing another 3 times. And it doesn’t work so then I decide to try and change my password, however I can’t change my password without knowing my previous password. How does that make any sense if I am already trying to change my password in the first place? And to top it off theres 0 information on purchases I make as well, I got charged multiple times two weeks back for things I had no idea about and all the information I am able to see is how much money was taken.

### 1/5 — It doesn’t work since update

*2025-04-16, version 3.21.0*

I keep getting a connection error. Http status 502, grip error 27

### 1/5 — Mobile deposit

*2025-04-02, version 3.21.0*

The deposit software for this is junk 
Get an upgrade your leaving customers at a huge inconvenience 
Will not be recommending this bank to anyone

## Most praised reviews (10 highest-rated)

### 5/5 — Amazing App! Amazing Bank!

*2026-08-16, version 3.36.0*

Alpine Bank’s mobile app is easy to use, convenient, and makes everyday banking simple. I appreciate being able to quickly check balances, review transactions, transfer funds, deposit checks, and manage my accounts from anywhere. The app is straightforward to navigate and provides the tools I need without feeling complicated. Overall, it’s a reliable and convenient way to stay on top of my banking.

### 5/5 — Excellent

*2026-08-12, version 3.36.0*

Love my bank because they are conveniently located!

### 5/5 — Service

*2026-08-12, version 3.36.0*

We opened our accounts (checking, savings & loans) in 1996.  We have moved in state, to a different state, 2 foreign countries, back to a different state and have never received less than 5 STAR SERVICE, through online & telephone access.

### 5/5 — Great service

*2026-08-03, version 3.36.0*

Great customer service, no robots

### 5/5 — Shayli Hart

*2026-08-01, version 3.36.0*

I am going through a divorce after years of marriage.  

Shayli has been extremely helpful, knowledgeable and professional.  

Thank you Shali and Alpine Montrose!!♥️

### 5/5 — The best bank

*2026-08-01, version 3.36.0*

I have been banking with alpine bank for over 5 year after switching from two larger banks. I can say without a doubt, Alpine has provided the best service Imaginable. The customer service and care is second to none. When I walk into the Dillon center I am greeted with nothing but smiling faces and known by name. That is how banking should be done. Andrew is a stellar person and always available to help his customers and his team. I never see a situation where I switch banks again. Knowing the tellers and management have my family’s best interests in mind is priceless!

### 5/5 — Shayli Hart

*2026-07-29, version 3.36.0*

I am going through a divorce after years of marriage.  

Shayli has been extremely helpful, knowledgeable and professional.  

Thank you Shali and Alpine Montrose!!♥️

### 5/5 — Muy rápido el depósito

*2026-07-25, version 3.36.0*

Excelente

### 5/5 — Gracias

*2026-07-18, version 3.36.0*

👍

### 5/5 — Fantastic app fantastic bank

*2026-07-08, version 3.35.1*

Couldn’t be more pleased with the accuracy and excellent service. Easy to use

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
