# alrajhi bank business — user reviews

> 111 indexed App Store user reviews of alrajhi bank business by Al Rajhi Banking and Investment Corporation, rated 4.70/5 from 3,553 ratings.

- Source: https://appshunter.io/ios/app/alrajhi-bank-business/id1504111348/reviews
- App overview in markdown: https://appshunter.io/ios/app/alrajhi-bank-business/id1504111348.md
- Rating breakdown: 5★ 3,099 · 4★ 178 · 3★ 86 · 2★ 28 · 1★ 162

## What do users think of alrajhi bank business?

Overall sentiment: neutral

**Pros**

- 🚀 Efficient and easy to use
- 💡 Innovative features
- 🔒 Secure transactions
- 👍 User-friendly interface

**Cons**

- 🐛 Bugs and glitches
- ⏱️ Slow performance
- 🔍 Difficulty finding beneficiaries
- 🔋 High battery consumption

**Commonly reported bugs**

- Beneficiary activation issues
- Frequent crashes and errors
- Printing account statements not working
- Face ID and push notifications not functioning

**Most requested features**

- Add PDF receipt option after transactions
- Improve search functionality for beneficiaries
- Allow multiple account access with biometrics
- Provide detailed user guide and troubleshooting

## Newest reviews (11 of 111)

### 3/5 — Latest update

*2026-05-28*

The latest update doesn’t allow credit card payments in app

**Developer response:** We’re sorry for the inconvenience you may have experienced, and we appreciate you reaching out.
For further support, please contact us through the following official channels:
Email:
care@alrajhibank.com.sa
Phone Banking:
8001010150
We’ll be happy to assist you.

### 4/5 — Searching Beneficiary

*2025-10-05, version 4.2.6*

Kindly make searching beneficiaries easier…even arabic or by nick name also, searches doesn’t work

### 3/5 — تغيير رقم الجوال

*2025-08-07*

تم زيارة الفرع مرتين لتغيير رقم الجوال و ثم أفادتي بأنه تم رفع طلب تغيير رقم الجوال وثم التواصل مع الموظفين ٣ مرات عن طريق الجوال وثم أفادتي بأنه لا يوجد طلب و لم يتم حل المشكلة الى الآن/ يرجى إضافة اختيار تغيير رقم المالك من التطبيق بما انه نظام منفصل للتسهيل.

**Developer response:** حياك الله ،

لخدمتكم بشكل أفضل نسعد بتواصلكم معنا عبر البريد الالكتروني care@alrajhibank.com.sa، 
أو التواصل معنا على الهاتف المجاني للمصرف 8001244455

 نقدر تفهمكم ونتطلع لخدمتكم بشكل أفضل في المستقبل

### 4/5 — Great app

*2025-03-05*

This app preforms all the necessary jobs however sometimes it gives errors and some features like opening a second account didn’t work other than that it’s been great for our small business

**Developer response:** We thank you for trusting our service. We always strive to provide the best to satisfy you and meet your expectations. Your satisfaction is our goal and greatest success.

### 5/5 — تجربه رائعه

*2024-12-21, version 3.8.7*

سهوله وخدمات الي تحتاجها

### 5/5 — Good

*2024-12-20, version 3.8.7*

Service

### 5/5 — Top App

*2024-12-19, version 3.8.7*

it's very simple and smooth

### 5/5 — الرياض

*2024-12-10, version 3.8.5*

ممتازة

### 5/5 — ممتاز

*2024-12-04, version 3.8.5*

رائع جدا

### 5/5 — جميل

*2024-10-26*

رائع

### 5/5 — ابوبشار

*2024-10-24, version 3.7.8*

بصراحة انتم متقدمين. بجداره. على باقية البنوك المحليه.

## Most critical reviews (10 lowest-rated)

### 1/5 — .

*2026-02-15*

بنك فاشل ومتميز بالفشل كل تحديث للتطبيق ينزلونه يسوي مشاكل بدلاً من حل المشاكل 

الله يخارجنا منه

**Developer response:** نأسف للإزعاج اللي واجهته، ونقدّر تواصلك معنا.
لخدمتك بشكل أفضل، نأمل التواصل عبر القنوات الرسمية التالية:
البريد الإلكتروني:
ecorporate@alrajhibank.com.sa (على مدار 24 ساعة)
هاتف قطاع الأعمال:
92004550 أو 8001228888
من 8:00 صباحًا حتى 10:00 مساءً
دائمًا حريصين نكون عند حسن ظنك.

### 1/5 — Pending Approval payements not loading at all.

*2026-01-20, version 4.4.0*

Over the past two weeks, the pending approval screen—both in the mobile application and on the web platform—has become extremely problematic. It frequently fails to load and, at times, does not load at all. Previously, the application was smooth and reliable, but recently its performance has significantly declined. This issue is causing serious inconvenience and needs urgent attention from the technical team.

### 1/5 — لا انصح

*2025-10-06*

سئ جدا

**Developer response:** حياك الله ،

لخدمتكم بشكل أفضل نسعد بتواصلكم معنا عبر البريد الالكتروني care@alrajhibank.com.sa، 
أو التواصل معنا على الهاتف المجاني للمصرف 8001244455

 نقدر تفهمكم ونتطلع لخدمتكم بشكل أفضل في المستقبل

### 1/5 — سيئ  في خدمة  دفع الفواتير والتحويلات 👎🏼

*2025-08-31*

هذا التطبيق يستهلك طاقتك ووقتك 👎🏼، عندي أكثر من 60 فاتورة محفوظة فيه، منها فواتير الاتصالات السعودية، موبايلي، الكهرباء، تزويد الغاز، التأمينات الاجتماعية، إيجار، زين، وغيرها، لكن للأسف كل ما أبغى أدفع فاتورة لازم أتصفح كل الفواتير اللي فوق ال60 لأني ما أقدر أبحث عن الفاتورة بالاسم أو الفئة. هذا بدائي. 
This app consumes ur energy and time 👎🏼, I have over 60 bills saved in the app , STC,mobily,electric bills ,gas tazweed,GOSI, ejar,Zain and more but unfortunately every time I wana pay a bill I have to go through all the list 60+ bills because I can’t search the bill by nickname or category. This is primitive.

**Developer response:** We appreciate your thoughtfulness and interest in providing your valuable suggustion. We will carfully review your suggustion and always strive to meet your needs and expectations.

### 1/5 — Bug with USD accounts

*2025-07-01, version 4.1.20*

There is a major bugs with USD accounts: 1st , I cannot move balance from my USD accounts to SAR accounts.. this is new issue that appeared in recent version. 2nd, USD account details show currency as SAR instead of USD. I believe both issues are backend issues as same behavior is also on the browser website. A fix must be done to this one star app!

### 1/5 — updating

*2025-06-01, version 4.0.9*

I can’t update the account

### 1/5 — بنك سيء للغاية

*2025-02-12, version 3.9.4*

Very bad bank and employees do not serve customers and hang up while waiting

### 1/5 — Benificiary Search 👎🏼

*2025-01-09*

The app is good in general but it is hard to find specific beneficiary names , so plz add an option to search beneficiary names by nicknames

**Developer response:** We appreciate your thoughtfulness and interest in providing your valuable suggustion. We will carfully review your suggustion and always strive to meet your needs and expectations.

### 1/5 — Cannot add international beneficiary

*2024-10-14*

Despite many tickets opened with support, there seems to be no fix for this issue! After adding the international beneficiary and approving it through IVR, the app redirect to an error “beneficiary activation is cancelled, you must approve it 1st from pending action “!! This way I cannot approve any international beneficiary activation! I went to the branch and after waiting for 3 hours in queue, the asked me to fill a form to add the privilege for international transfer!! Something I already have, obviously. So the visit is just a waste of time. I will be raising this issue with the Central bank as I’m unable to run my business!

### 1/5 — التطبيق سيي بالمستفيدين

*2024-05-12*

التطبيق سيي بالبحث عن المستفيدين

## Most praised reviews (10 highest-rated)

### 5/5 — Best online banking

*2026-01-05, version 4.3.8*

Easy, secure, and smooth

### 5/5 — Icon issue

*2025-11-29, version 4.3.3*

There is a problem with the icon of this app when I set it on light mode and customized, my home screen to set the apps at full size the content I mean the logo it disappears only empty circle but when it is on the default size, the logo appears and the content I don’t know if this issue on my iPhone, but this is my second official update and still the same

### 5/5 — التحديث

*2025-10-06*

اخر تحديث سيء نرجوا  التعديل في اسرع وقت

**Developer response:** حياك الله ، لخدمتكم بشكل أفضل نسعد بتواصلكم معنا عبر البريد الالكتروني care@alrajhibank.com.sa، أو التواصل معنا على الهاتف المجاني للمصرف 8001244455 نقدر تفهمكم ونتطلع لخدمتكم بشكل أفضل في المستقبل

### 5/5 — رواتب الشهور الماضيه

*2025-03-24*

رواتب الشهور الماضيه من بداية انتقال العامل كليم

### 5/5 — Great future

*2025-03-12, version 3.9.8*

Great future

### 5/5 — GoooD

*2025-03-03*

ProuD

**Developer response:** We thank you for trusting our service. We always strive to provide the best to satisfy you and meet your expectations. Your satisfaction is our goal and greatest success.

### 5/5 — Nice App

*2025-02-06, version 3.9.4*

Easy and fast

### 5/5 — Ingenuity Founder

*2025-01-28, version 3.9.3*

A great bank application & online services.
Easy to use, safe & secure, practical…

### 5/5 — www.hao.sa

*2025-01-22, version 3.9.2*

سهل وآمن.

### 5/5 — Awesome app

*2024-12-24, version 3.8.7*

Thank you bank ❤️

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
