# ALRS — user reviews > 34 indexed App Store user reviews of ALRS by Howard Day & Associates Inc, rated 2.30/5 from 13 ratings. - Source: https://appshunter.io/ios/app/alrs/id1123137166/reviews - App overview in markdown: https://appshunter.io/ios/app/alrs/id1123137166.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 1 · 2★ 3 · 1★ 6 ## Newest reviews (14 of 34) ### 1/5 — iPhone SE 2nd edition *2022-06-15, version 2022050501* App is useless if you have iPhone SE 2nd edition. You are unable to download new version that allegedly fixes screen display issue ### 1/5 — Horrendous *2022-05-21* Every time I choose the option to select IDT and submit the reservation the app about defaults to ADT. This has happened every time I have made reservations. Even after downloading the latest updates and uninstalling and reinstalling the app. Then I have to get my command involved to change it as the hotel says they can’t change it when I call them to fix it. ### 1/5 — Why are we still using this? *2022-04-22* First, you put in the dates you want, and the submit button doesn’t even show on the screen. Through trial and error I finally figured out that the 1/16th inch blue line at the bottom of the screen was the top of the submit button. So I get through that, then go to the IDT/ADT selection screen, and the dates selected before do not show up at all. So you can’t complete the reservation. A bunch of crap. **Developer response:** ALRS app was updated this week. Please download. If you continue to have issues please contact us at (678) 566-3859, Option 1, or via email helpdesk@howardday.freshservice.com ### 1/5 — Terrible app *2022-02-28* App is terrible, it’s not working right now and you can’t make a reservation because the coding is off. Also you can only request pre-populated dates **Developer response:** ALRS app was updated this week. Please download. If you continue to have issues please contact us at (678) 566-3859, Option 1, or via email helpdesk@howardday.freshservice.com ### 1/5 — App is terrible *2021-11-27, version 2021111101* Constantly have to close and open just to make a reservation multiple times. ### 1/5 — Terrible *2021-10-26, version 2021091201* Consistently gives the error that the mobile app is unavailable. ### 1/5 — App Never Works *2021-10-23* This app never works and every time I would submit a ticket to their costumer service they would close it as complete even though no action was taken on their part to address the issue or fix it. I wonder if their charging the government for each they close a support ticket because if that’s the case then they’re defrauding the government. **Developer response:** ALRS app was updated this week. Please download. If you continue to have issues please contact us at (678) 566-3859, Option 1, or via email helpdesk@howardday.freshservice.com. By all means call us if you are not getting satisfaction through the help desk system. ### 1/5 — You broke it *2020-09-30* I am unable to scroll to even the user agreement. so this app is now worthless to me!! Please go back to the original and remove the update! I can no longer make a rooom reservation on this phone. Make the screen automatically fit the phone!!! **Developer response:** We are sorry to hear about the problems you encountered. Please contact us so that we can work directly with you to address. On the login screen, "Need App Help?" will allow you to give us more details on what is going on. Thank you ### 1/5 — Great idea, horrible software *2020-06-22* Of course the govt picks the cheapest software developer possible. Every time I need to use this I have to delete the app and reinstall it. No ability to book IDT lodging for reschedules. Honestly the phone system is more reliable even with having to go through endless prompts about what lodging is available. **Developer response:** ALRS app was updated this week. Please download. If you continue to have issues please contact us at (678) 566-3859, Option 1, or via email helpdesk@howardday.freshservice.com ### 1/5 — Not Helpful *2020-02-02, version 2018112501* Enough Said ### 1/5 — Doesn’t work!! *2020-01-13, version 2018112501* The app wont even accept my account information. ### 1/5 — Doesn’t function as inteded *2020-01-06, version 2018112501* Worst. App. Ever. ### 1/5 — Terrible *2019-04-25* If my 10 year old daughter made her first app, this is what it would look and function like. Any time I need a booking more than two nights, I’m normally having to move hotel rooms more than once throughout the trip because my unit will not book out far enough. A month ago I booked a room 3 months in advance to not have to worry about this. I just checked and it says no bookings so I clicked to reserve it again. I get an immediate response that all rooms are now full. App layout is dark and half the time I question if I even clicked the button I need because there is no effect that makes it seem like you have pressed the button until you start tapping and everything freaks out and plays catchup. Just a few more months of this and I can finally wash my hands with this for good. ### 1/5 — More Government Waste *2019-04-06* Yet another cash grab of an app by a DoD contractor. When it does work, it works poorly. Constant error messages that don’t provide an option to troubleshoot or obtain relevant information, outdated interface, and antiquated input methods. My god, DoD actually paid this company money to design something my high school son could design in computer lab. Embarrassing. ## Most critical reviews (10 lowest-rated) ### 1/5 — Nothing can stop the US Air Force… *2025-12-08* Except this app. ### 1/5 — Ugly *2024-05-05* This app was made by toddlers or something. Not only is it ugly but also so slow and unhelpful. ### 1/5 — ROOMMATES IN 2024 *2024-02-04* Imagine sleeping with a stranger, who can sexually abuse you, murder you, steal things from you while you’re asleep. This stranger is what the AIR FORCE wants for you to sleep with. As if there isn’t enough SA cases in the military. So much for SAPR! Oh, and they would rather do that than issue a Non-Availability Form! Anything to save money and screw over the men and women that sacrifice their time and life for service! ### 1/5 — Terrible Terrible! *2023-10-11* This should make our life easier. It has made it so difficult. I have to delete and reinstall every month. Just to schedule or cancel my hotel is so much extra work. I wish we could go back to just scheduling us a room and sending us the information. What a waste of my time. ### 1/5 — Congratulations *2023-09-30, version 2023092001* Somehow you took the worst app that I can’t avoid using, updated it, and made it worse. All the internal functions are the same- if you’re booking for more than the standard drill dates you’re screwed because the app will not properly communicate with the lodging team. And now you have the added bonus of not keeping your random garbage username saved in the login screen. Progress! ### 1/5 — Poorly operated *2023-09-07, version 2022050501* This app ain’t appin’ at all ### 1/5 — Super Glitchy *2023-07-27, version 2022050501* though the intent is successful, half the time the dates will not populate and overall is super glitchy ### 1/5 — Screen size *2023-04-22* Screen is so large it makes hitting reserve button almost impossible and half the screen is cut off. ### 1/5 — Display made for bigger screens *2023-03-12* This app used to work well enough, but now the display is so large and doesn’t allow for scrolling to the bits that aren’t on the screen that I can’t make a reservation. I tried uninstalling and reinstalling, but now I can’t even click okay on the terms of use screen because, again, it doesn’t allow for scrolling. I’m not sure what’s going on, but before I uninstalled it I checked for any updates, but the app is up to date, despite it working last time I made a reservation a few months ago and the app not being updated since then. Please fix! ### 1/5 — Unsat App *2022-07-26, version 2022050501* I have wasted more time calling and emailing folks to get lodging while using this app. ## Most praised reviews (8 highest-rated) ### 5/5 — does what you need it to do *2024-03-02* dont expect excellence, but gets the job done ### 5/5 — Good for what is needed *2022-01-19* Does what just what you need it to, sure sometimes there are problems just like any other app but has essentially worked for what I need it to for UTA weekends. **Developer response:** Thank you. ALRS was updated this week. ### 5/5 — Game-changer: *2021-11-07* Some are already calling it: “The next Facebook”. **Developer response:** ALRS app was updated this week. Please download. If you continue to have issues please contact us at (678) 566-3859, Option 1, or via email helpdesk@howardday.freshservice.com. ### 5/5 — Beautiful app, absolutely no glitches *2021-07-24* So easy to use. Ignore those silly 1 star reviews. **Developer response:** Thank you - we've got an update that went out this week. Further enhancements on the way ### 5/5 — Stop Rating Down *2019-04-28* This app is specially developed for UTA use. Issues are addressed promptly by Lodging or your Unit Lodging Manager (ULM). Access is granted after validation. Contact your ULM or Lodging. ### 5/5 — Much needed app! *2018-07-15* It would be nice to write in the program to allow Touch ID or not have to re-enter the pin, even if you are out of the app for a few seconds. Thanks ### 3/5 — Fix please *2024-12-07* I ### 2/5 — Not reliable *2018-09-24, version 2018060601* Reservations go missing and since the iOS12 upgrade the app won’t even open. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*