# Alta Vista Credit Union — user reviews > 15 indexed App Store user reviews of Alta Vista Credit Union by Alta Vista Credit Union, rated 4.80/5 from 740 ratings. - Source: https://appshunter.io/ios/app/alta-vista-credit-union/id1561856818/reviews - App overview in markdown: https://appshunter.io/ios/app/alta-vista-credit-union/id1561856818.md - Rating breakdown: 5★ 666 · 4★ 35 · 3★ 12 · 2★ 4 · 1★ 23 ## What do users think of Alta Vista Credit Union? Overall sentiment: negative **Pros** - 💼 Comprehensive financial management in one app - 📊 Consolidated account tracking and net worth visibility - 👍 Functional and works as intended - 🏦 Nostalgic banking experience with personal touch **Cons** - 🐛 Frequent application errors and crashes - 🔐 Excessive two-factor authentication requirements - ⏱️ Slow bill pay processing (1-day lag) - 📱 Outdated visual design compared to competitors - ❌ Zelle integration not functional or unavailable - 🚫 Account transfer restrictions in first 60 days - 🔄 Removed useful features from previous version - 📞 Poor customer support responsiveness **Commonly reported bugs** - Application error messages on updated version - Check deposit functionality not working - Login verification text loop requiring app closure - Zelle fails 90% of the time - Support chat drops conversations repeatedly - Sign-in failures with account recognition issues - Missing transaction visibility (pre-posting amounts) **Most requested features** - Hide/show savings account option - Same-day bill pay scheduling - Improved visual design and UI modernization - Reliable Zelle integration within app ## Most critical reviews (10 lowest-rated) ### 1/5 — Not that great *2026-07-12, version 2025.10.1.2* I’m not that happy with this CU! Overall as a bank I’m disappointed ### 1/5 — Can’t move money *2026-03-24, version 2025.10.1.2* Just opened my account and it would’ve really helped if someone told me I couldn’t do transfers from account within the first 60 days. I don’t even know if I could use Zelle. Now I’m scrambling trying to get bills paid on time. ### 1/5 — This update to where you have to go out of the app just to use the app is a waste of time *2025-12-30, version 2025.10.1.2* The new update is really not good why would I want to login close the app wait for a text open the app back up to have access what’s the point of having a password then if I’m going to pay a bill why would I want to close the app receive another text just to pay a bill this is a stupid update really worthless should of left it alone definitely considering changing banks ### 1/5 — Update *2025-09-24, version 2025.7.3.2* The app updated and now it keeps saying application error try again later ### 1/5 — Cheap app *2022-10-09, version 2022.04.4* The app is terrible and isn’t very helpful for anything other than seeing your balances. The Zelle app says that Alta vista has Zelle within the app but it doesn’t. ### 1/5 — Garbage *2022-09-07, version 2022.04.4* The app is trash. App constantly wants to send me a text to verify I’m logging in. Zelle doesn’t work 90% of the time. The support chat function drops the conversation every single time I try it. Clearly a cut rate application. ### 1/5 — Inconvenience *2022-04-03, version 2021.06* Zelle is not available. I wish I had known that before I opened the account. Driving from one bank to withdraw then driving to another to deposit is ridiculous! ### 1/5 — Unsatisfied *2021-10-06, version 2021.06* Tone of my favorite Not satisfied with new app, my favorite thing about the old app was that I could hide my savings account and here I can’t. I called Alta vista like a week ago about this and a representative said they would call me back about it and they never did. ### 1/5 — Trash *2021-10-01, version 2021.06* This app is trash it says that I don’t have an account with them and it won’t let me sign in ### 1/5 — Get to see one day before *2021-09-30, version 2021.06* The old app lets me see my amount one day before it hit my account. This app doesn’t. I don’t like this one. ## Most praised reviews (5 highest-rated) ### 5/5 — Choose *2026-05-11, version 2025.10.1.2* I love how this Bank treats their customers with dignity and respect understanding that times are hard and willing to give them their best efforts ### 5/5 — My Favorite since NAFB! *2022-07-02, version 2021.06* My first credit card. My first savings account. My first loans. I miss the old Norton with its first-name basis banking. But I like ve Alta Vista now too. ### 5/5 — Everything I Needed *2021-10-01, version 2021.06* I’m LOVING this new app! I was previously using the old Alta Vista app, Mint, and Every Dollar to keep track of my net worth, budgeting, transactions, and credit score, but now everything is in one place, and works together so so so much better. I can’t wait to spend more time using it, but I’m so impressed with how much bang there is for one app. ### 4/5 — Could Be More Visually Updated *2022-07-08, version 2021.06* Compared to other financial web portals, this is the one I least prefer. It works… it’s functional but like bill pay has a 1 day lag pay time where as others are same day pay as the “scheduled” send date. Frustrating sometimes if not planned ahead for that. ### 2/5 — Won’t let me deposit checks *2022-12-09, version 2022.6.0.1* Won’t let me deposit checks --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*