# Altabank — user reviews > 22 indexed App Store user reviews of Altabank by Glacier Bank, rated 4.80/5 from 2,053 ratings. - Source: https://appshunter.io/ios/app/altabank/id6474792123/reviews - App overview in markdown: https://appshunter.io/ios/app/altabank/id6474792123.md - Rating breakdown: 5★ 1,777 · 4★ 179 · 3★ 41 · 2★ 18 · 1★ 38 ## What do users think of Altabank? Overall sentiment: neutral **Pros** - 🚀 Easy to set up and use - 👍 User-friendly interface - 💡 Useful features like account numbers and routing number lookup - 👍 Syncs preferences between app and website **Cons** - 🐛 App crashes and bugs - 🔍 Limited functionality compared to previous version - 🕰️ Closed on weekends - 🤔 Confusing layout and deduction display **Commonly reported bugs** - Fails to load recent transactions - Mobile deposit issues after updates - Login issues causing account lockouts **Most requested features** - Link Visa credit card to app - Improve mobile deposit functionality - Offer banking on Saturdays ## Newest reviews (2 of 22) ### 4/5 — Bad bill pay design *2024-04-02, version 3.10.1* This new system is ridiculous! Instead of being able to put in numerous amounts on bill pay and hit submit at the end you have to do each one separately. What a pain! I do not like the new look or layout. Why fix something that wasn’t broken! ### 5/5 — Great new app *2024-03-08, version 3.10.1* I love the look and layout of the new app! Easier to login into and get to the information I need. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst banking App I’ve used. *2024-12-02, version 3.18.0* I currently use multiple banking apps and this is by far the worst one. It’s hardly changed since its conception in the early 2000’s. With how much technology is out there you’d think a bank that’s been around as long as this one has, with how many times it’s changed ownership their app would be more streamline, and more advanced. Even the smallest Credit Union Apps, I use, is better than this one. ### 1/5 — App is very limited *2024-11-27, version 3.18.0* Bill Pay Issues ### 1/5 — THE NEW APP IS HORRIBLE. *2024-06-26, version 3.13.1* The account balance never updates with recent transactions, payments or transfers. Also doing transfers always causes errors and takes multiple tries. The way that deductions and payments post look strange and deductions almost appear as payments. It’s confusing for me in my 30’s. I can’t imagine the older generation trying to navigate this app. It also crashes often. This is the worst app on my phone. ### 1/5 — Visa Credit Card *2024-03-28, version 3.10.1* Needs to be linked to our AltaBank Visa credit card so we can quickly see our balance and transactions. ### 1/5 — Won’t let me login *2024-03-07, version 3.10.1* Every time I try to log into the app it locks my account. Then I have to call and sit on hold for an hour to unlock it. Haven’t gotten to try the new app. ### 1/5 — Mobile Deposit a step backwards *2024-03-06, version 3.10.1* The mobile deposit feature on the old app was way better. It turned the flash on to keep shadows off the check, and it automatically took the picture. It also had betttr guided for check alignment and show the checks rotated to the viewer’s perspective. Please bring the new version up to the same functionality of the previous app. ### 2/5 — Buggy *2026-07-16, version 3.36.0* I feel like this app literally always has problems or is always undergoing maintenance. It's unusable roght now after the latest update. I really wouldn't recommend this bank. ### 2/5 — Unreliable Mobile Deposit *2024-05-14, version 3.11.4* Every update to the app makes it more difficult and less reliable to make mobile deposits. ### 3/5 — Much better UI. One bug. *2024-05-27, version 3.12.0* One problematic bug—it fails to load my recent transactions lately. Otherwise it is far better than the old app. The design is 5 stars when it works. ### 4/5 — App *2024-05-04, version 3.11.4* This app is not as good as the last one. It has too much on the screen at one time. ## Most praised reviews (10 highest-rated) ### 5/5 — Great service *2026-05-25, version 3.30.2* Great Customer Service!! ### 5/5 — Wow *2025-12-10, version 3.29.0* Really nice, modern app. ### 5/5 — Upgrade not compatible with my iPhone *2025-10-29, version 3.17.0* I have loved the AltaBank app and have used it virtually every day for a very long time. Today I tried to log in and check accounts only to be told that I have to update the application, which I would be happy to do. But I have an iPhone 8, which is in like new condition, but your upgrade requires iOS 17 which will not load on an iPhone 8. So if I want to continue using your very helpful app I have to buy a new $1000 phone. That STINKS! ### 5/5 — Employees *2025-05-30* Ashley at the Bank and Amber in customer service both are excellent in their knowledge and expertise in customer relations. Both should be highly respected. **Developer response:** Thank you for your feedback! We will pass along your comments. ### 5/5 — Remote deposit is very convenient. *2025-04-14, version 3.22.0* Awesome ### 5/5 — hood job *2025-02-15, version 3.19.1* having been born in the first half of last century I grew up with banking standards set at a very high level. Altabank still provides that high level service and manages to do that using todays technology. Good Job!! ### 5/5 — Good bank but closed on weekends *2024-12-12, version 3.18.0* Really wish they offered banking on saturdays. For some reason I’m only offered mobile deposit for my savings account but not my checking account ### 5/5 — User friendly, very easy to set up and use with multiple accounts!!! *2024-12-06, version 3.18.0* Super easy to use. Really easy to set up, set alerts, transfer between accounts and look at multiple accounts without having to log in and out. ### 5/5 — On line banking *2024-04-06, version 3.10.1* Finally after having one of the worst web site’s in banking you listened to your depositors and created probably the best. Thanks ### 5/5 — Hidden improvements *2024-03-09, version 3.10.1* I thought the new app was just an improvement in the interface tell I played around. It actually has a few nice improvements. I love that I can find my account numbers and the routing number by clicking on the accounts. I can’t tell you how many times I needed that. The chat feature saves me a call as well. You can chat with a banker from a few spots in the app and I noticed I could ask about a specific transaction by dragging them into the chat. I also noticed that the debit card management feature shows what account my cards are tied to. Finally, I noticed that the preferences I set in the app are synced with the website as well. It seems to be a nice upgrade with some nice improvements hidden throughout the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*