# altafiber TV for iPad — user reviews > 65 indexed App Store user reviews of altafiber TV for iPad by Cincinnati Bell Inc, rated 1.40/5 from 89 ratings. - Source: https://appshunter.io/ios/app/altafiber-tv-for-ipad/id1179447094/reviews - App overview in markdown: https://appshunter.io/ios/app/altafiber-tv-for-ipad/id1179447094.md - Rating breakdown: 5★ 4 · 4★ 3 · 3★ 1 · 2★ 10 · 1★ 71 ## Newest reviews (18 of 65) ### 1/5 — It’s the Olympics… Get your s together *2021-07-30* This is the time of year when you want your app for live streaming to work perfectly – the Olympics. Well it’s annoying that I can’t watch anything on this app, missing an Olympic match live while on the go because my provider has a crap app… It makes me want to switch to literally any other provider. ### 1/5 — This app is terrible!!!! *2021-04-21, version 1.10.7* It is not user friendly and does not offer video on demand. It doesn’t even have all the stations that I am subscribed for. It would be 0 stars if I could give that. ### 1/5 — How this App ever worked? *2021-02-02* I’ve tried watching TV through this app multiple times while connected to my home WiFi network (powered by Cincinnati Bell) and it has NEVER worked. The same for the iPhone app. You would think a so-called technology company would be able to deliver on what they promised if they really wanted to. Apparently, Cincinnati Bell doesn’t care to deliver on them. Very dissatisfied. Again! ### 1/5 — Error Code WF112 *2021-01-01, version 1.10.7* Nothing plays, just displays the error code WF112 message. Other reviewers have been mentioning this for a long time. No response from Cinci Bell. Fix the issue already. ### 1/5 — Zero stars if I could *2020-12-17, version 1.10.7* The fact that they actually advertise they have an app is hysterical. It does not work on an iPad or iphone. Really? No IT in the budget? Fix the app! ### 1/5 — Doesn’t work. Period *2020-12-08, version 1.10.7* Logged in but keep getting Error code WF112. Using iPad Pro iPadOS 14.2 (latest update as of 12/8/20). This is unfortunate as I just switched to cincy bell mainly for internet and got tv serivice solely for this app to use around the house ... guess I’ll be officially cutting the cord and going the streaming app route. At least they pay their app developers enough to make a useable product. ### 1/5 — Fioptics failure *2020-11-18, version 1.10.5* I upgraded the software and now it does NOT work get past the sign on and their support is waste of time. ### 1/5 — Totally worthless *2020-09-27, version 1.10.5* Still haven’t fit the no connect issue WF112 ### 1/5 — Absolute and total crap. *2020-06-24, version 1.10.5* The worst television app ever. ### 1/5 — Few channels *2020-06-03, version 1.10.5* I was disappointed to see very few of my subscribed channels available to view on the app. ### 1/5 — Technical Error *2019-11-21, version 1.10.4* Since downloading this app all I get is a technical error. Haven’t been able to watch anything. No technical support found. ### 1/5 — What is wrong with this app *2019-11-19, version 1.10.4* What is code WF100? I get it when I try to sign in on my iPad or my computer, Doesn’t happen all the time just 3 or 4 times a week and yes the email and password are correct. I have even tried deleting the app and reinstalling it. I get so frustrated with this app I am ready to change providers ### 1/5 — Nothing plays *2019-09-30, version 1.10.4* Same story as most. Nothing plays. Just errors Wishing I still had Directv for this aspect. ### 1/5 — Error WF112 *2019-09-02, version 1.10.4* The app never worked very well but a while ago it stopped working. Not possible to watch on my IPad. It’s time to get a new provider! Error WF112: The content cannot be played due to technical problems. Please try again later ### 1/5 — Error WF112 *2019-09-02, version 1.10.4* Sept 1, 2019 “The content cannot be played due to technical error. Please try again later.” Has been displayed for over a year now. This app does not work at any capacity, at least not to my knowledge. Waste of time and memory. ### 1/5 — Just Awful! *2019-08-31, version 1.10.4* This is a terrible app! It doesnt work half or more the time and forget about trying to use it away from home! Only works when you are in your normal zip code or close to home. one of the worst apps I have ever tried. Another reason to cut the cord and go totally streaming! ### 1/5 — Works some of the time *2019-08-20* This app is great when it works. I am sure you are already aware the screen freezes a lot. Very frustrating. Please fix! Also would like to watch away from home like other companies offer. **Developer response:** Hi There- We hate to hear that you are experiencing an issue with using our Watch Fioptics App. We would be more than happy to look into this issue and help troubleshoot this with you. Please send us an email with your Account Number and the kind of device you are trying to use with this App. Thanks!--Caitlin CBSOCIALMEDIA@CINBELL.COM ### 1/5 — Does not work at all with IOS 12.4 *2019-08-18, version 1.10.4* This app should not be advertised or made available on the App Store if it is not immediately updated to work with the most recent IOS iPhone version. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless app *2025-09-08, version 1.10.81* I can’t believe Altafiber continues to offer this mostly non-functioning app to their customers. Too many types of sporadic problems to list and absolutely no software/app support. ### 1/5 — Video lags sound by ~10sec. SUPER ANNOYING *2023-12-05* The video lags the sound ny about 10 seconds. It’s super annoying, esp when you’re watching a live sports event where you hear the commentators call the play 10 seconds before you watch it on the screen. Completely unwatchable. I’ll just listen to the radio. Amazing that this is even an app. AltaFiber doesn’t care about this app at all. ### 1/5 — Terrible *2023-03-16* It’s March Madness - and I’m MAD! Wanted to be able to watch a game on my iPad while having another game on TV. But just get “No content available” message! Chatted on line with 2 people - log off/on, delete reload, etc. one even suggested to download an app called “My Fioptics”. DOES NOT EXIST! Worked fine a few days ago. Paying out the wazoo for internet and wi-fi and think this should be high priority. Don’t have many other choices around here. Get it fixed! ### 1/5 — WORST APP EVER *2023-02-14* Did I already say this was the worst app ever!?!?!?!!!!! This app never works. Alway receive “we’re experiencing technical difficulties and to try back later. If you are paying a premium for cable and their supposed connectivity; the the app should work ALL THE TIME. Won’t be too long before Altafiber goes out of business. Save yourself the trouble and money and just SWITCH NOW to Spectrum or one of the hundreds of other steaming services that actually work and cost way less. It is clear Altafiber doesn’t care or know how to manage an app. ### 1/5 — Worst app ever *2022-10-12, version 1.10.8* And judging from the reviews I have read you don’t care about it at all because you’ve never done anything to fix it. So stop trying to sell it to customers. ### 1/5 — Awful app *2022-08-27* The app doesn’t work. In the recent past, if I didn’t use the app for a few days it would say ‘Authentication Error.’ I would have to delete the app and download it again. Now, I can see the TV guide but it won’t play anything. It only says ‘error.’ ### 1/5 — Error code WF112 *2022-08-16, version 1.10.7* This app used to work well but now I get the error code WF112. I’ve called cincy bell now altafiber on several occasions. No one knows what this error code means, Nor do they know how to fix it. I have asked for a credit on my account and everyone dodges the question, I just get asked to wait another week to see if it will work. I have now been experiencing this for months.they say someone will call me back but that hasn’t happened. I have tried multiple solutions—uninstall/reinstall app, change password, reboot this and that, Change to a different mobile device—-nothing has worked. I guess I’ll try to call again and then just start looking for another tv provider as I no longer want to pay for something that doesn’t work. Update: called again. Answered the same questions again. Call has been escalated again. Asked for a refund again. Got one for $19. Insulting? Yes. The app isn't a separate charge so hard to give a refund is what I was told. Altafiber should stop false advertising as this is a feature that does not consistently work if at all. Very disappointed. Will look for a new provider. ### 1/5 — WF112 issue makes app unusable *2022-06-30* This app works great in the interface but when you click on the channel it gives an error message with a playback error. I have looked at numerous other reviews saying the same things, and developers have claimed to fix this issue by reinstalling the app, but that does not work. It’s frustrating to see this issue be “fixed” by the developers, when it appears to still not work. I also tried this app for iPhone and got a similar result. ### 1/5 — Just doesn’t work *2022-04-03, version 1.10.7* Does not work on iPad or iPhone. Same error message WF112. Zero stars was not an option. Error code should also have a T in it. ### 1/5 — Performance *2022-02-03, version 1.10.7* This is the most worthless app I have ever tried to use! Absolutely pathetic!,,, ## Most praised reviews (10 highest-rated) ### 5/5 — Satisfied *2018-03-28, version 1.9.50* It is good for watching it at home, but you have to have WiFi. However, in the (hopefully) near future they will come out with an update that lets you watch without it. Can’t wait till then! ### 5/5 — Love it *2018-02-01, version 1.9.50* Works great now. ### 5/5 — Worked great for me *2017-03-17* This app worked great for me on an iPad. No problems logging in to my CBT account. All subscribed channels played fine. ### 4/5 — Getting better *2017-10-12, version 1.9.50* iOS 11 Support added. Would love to see DVR and on demand capabilities added to the app. ### 4/5 — Mr. *2017-05-11* Setup process was a pain. Once it was setup, functionally, it works great. However, I would like an option to set a default channel. ### 4/5 — Working okay so far *2017-03-17* We have the app loaded on 3 devices, iPad Pro, iPad Air, and iPad 2, and it seems to be working fine on all of them. ### 2/5 — Meh *2020-06-04, version 1.10.5* I love having the app for my bedroom or even back porch. But I would really like for the app to sync with my DVR. And work other places than at my home. I deleted it off my phone for that reason. It seems to only work on other Fioptics internet networks. ### 2/5 — Not full screen *2019-09-29* I have a new iPad Pro and when i watch in full screen I still get a border around the full screen. Would be great to get a full picture that covers the screen real estate. **Developer response:** Hi There- We hate to hear that you are experiencing an issue with using our Watch Fioptics App. We would be more than happy to look into this issue and help troubleshoot this with you. Please send us an email with your Account Number and the kind of device you are trying to use with this App. Thanks!--Caitlin CBSOCIALMEDIA@CINBELL.COM ### 2/5 — Would like if it worked. Annoyed. *2019-02-15, version 1.10.4* Would be great to use an iPad as a kitchen TV but this app just doesn’t work anywhere near consistently. Apparently keeping it updated is not a priority for Cincinnati Bell. ### 2/5 — Freezing *2019-02-05, version 1.10.4* This freezes WAY to often. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*